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Cypress Pond at Porters Neck

211 Cypress Pond Way

Wilmington, NC 28411



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Resident 2006 - 2007 Not Recommended
Reviewed 02/21/2007
I love the high ceilings and granite countertops. The price is excellent for such a beautiful apartment, but that is about the only thing that is excellent about Cypress Pond. If you have a problem with maintenance or noise, management will promise to address it right away. But they do nothing. Everytime I have called the office I have been brushed off. Only by the fifth or sixth call, my problem is addressed. The parking is not assigned so I usually have to walk quite a distance to and from my apartment. The lighting is pretty good, but it is still scary walking so far at nite. The gate never works. Management says it is because of people breaking it, butit is still managements responsibility to keep it running properly. I have live in places with security gates before and never had a problem. I seriously doubt that the prablems with the gate truly stem from residents and visitors not using it properly. It's not that complicated. Once broken it should be fixed immediately. This apartment needs a new an office staff that truly cares about its residents and their needs or at least pretends to.
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Cypress Pond at Porters Neck

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