Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 92.75 days |
Contact Property
Forest Hills
505 Alpine Drive
Wilmington, NC 28403
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 92.75 days |
Greetings, I see your review was posted prior to us taking over management of the community. It's unfortunate your experience has been less than stellar; however, we are excited to implement a variety of changes we're sure will improve life here at the community going forward. Please feel free to reach out to me at [email protected] with any additional comments or suggestions you wish to share. Best regards.
We're sorry to hear you have not enjoyed your stay with us. We'd like to gain a better understanding of your experience with us so we may work to resolve any issues you're facing; if you will, please reach out to us at [email protected] so we may better understand your experience.
We're disappointed to hear about this experience. We want to assure you that we strive to provide excellent service, and we're sorry to hear that your stay has not been up to standards recently. If you will, please reach out to us at [email protected] and let us know how we can better meet your needs as a resident. We look forward to hearing from you.
Thank you for taking the time to leave us this feedback; your comments are much appreciated! This feedback will help us continually improve our standards and performance here at Forest Hills by ARIUM. We would appreciate the opportunity to work with you to improve your stay. Leave us a note at [email protected] and we can work on better meeting your needs as a resident.
Exceeding our resident's standards is what we strive for, so to hear you're happy with your experience is very gratifying for us. We hope you have a great day!
We're thrilled to hear we were able to resolve any issues you had experienced, Alexander! If you do experience pest issues again, don't hesitate to reach out to us so we may employ our weekly pest control services and resolve this issue as quickly as possible. We look forward to seeing you again soon!
Exceeding our resident's standards is what we strive for, so to hear you're happy with your experience is very gratifying for us. We want to assure you that we are constantly working to improve your stay at Forest Hills by ARIUM!
We're so happy we were able to help you out! To hear that you are enjoying your time at Forest Hills by ARIUM is so satisfying for us.
We're so happy we were able to help you out! To hear that you are enjoying your time at Forest Hills by ARIUM is so satisfying for us.
Thank you for your kind review; we are happy to pass along your comments to the team here at Forest Hills by ARIUM! Please let us know if there is anything else we can do for you; we are more than happy to help!
We are so happy to read such a great review about Forest Hills by ARIUM! We're so happy to know that you've enjoyed your stay at Forest Hills by ARIUM so far.
We appreciate your positive review of Please let us know if there is anything else we can do for you; we are more than happy to help! your recent experience with us!
We couldn't be more thrilled to hear you enjoy living at Forest Hills by ARIUM! We hope you have a great day!
Your satisfaction is a big point of emphasis for us, so we're happy you appreciate us! We hope you have a great day!
We put a lot of effort into creating a pleasant experience here at Forest Hills by ARIUM, so we're glad you've noticed! We hope that you continue to raise your expectations for us, as it helps motivate us to improve. We really appreciate the nice note you left us! Recognition from our residents really pushes our team to go above and beyond for you.
Exceeding our resident's standards is what we strive for, so to hear you're happy with your experience is very gratifying for us. Thank you for sharing your positive experience!
Thank you for the high star rating! We look forward to making your stay here even better!
Hi there, thank you for taking the time to leave a review for us at Forest Hills by ARIUM. We're happy we could meet your expectations! Also, please continue to give us feedback. It helps us provide a better experience for both you and future residents.
On behalf of Forest Hills by ARIUM, we'd like to apologize for your frustrating stay so far. We would appreciate the opportunity to work with you to improve your stay. Leave us a note at [email protected] and we can work on better meeting your needs as a resident.
Thank you for taking the time to leave us this feedback; your comments are much appreciated! This feedback will help us continually improve our standards and performance here at Forest Hills by ARIUM. We would appreciate the opportunity to work with you to improve your stay. Leave us a note at [email protected] and we can work on better meeting your needs as a resident.
Thank you for the kind words! It's rewarding to know you are satisfied and that our hard work is paying off. Please let us know if there is anything else we can do for you; we are more than happy to help!
Thank you for writing. We appreciate your feedback. ARIUM takes all feedback into consideration because your satisfaction is our top priority. It's great to know you've enjoyed your time at Forest Hills so far. We're happy you're pleased with the community and the property in general. It is a real motivator for us that your standards for Forest Hills are being met. Your satisfaction is our main goal. So, feel free to give us a call for any reason. We're here to help.
This is unacceptable and does not meet Forest Hills by ARIUM's standards. It is very unfortunate that you've been dealing with these issues and we want to assure you that better practices are always in the works on our end.We appreciate you bringing this experience to our attention.
Thank you for your support of Forest Hills! Our staff strives to provide a seamless experience from the very beginning and we couldn't be happier to see this reflected in your review. Please let us know if there's ever anything we can assist you with around your home or our wonderful community!
We'd like to thank you for taking the time to give us some feedback. Constructive feedback helps us improve the Forest Hills by ARIUM experience for you and your neighbors! Please continue to give us feedback. It helps us provide a better experience for both you and future residents.
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Find your new home at Forest Hills Apartments! We have 1, 2, and 3 bedroom apartments and townhomes in Wilmington, NC. With 8 unique apartment floor plans, we are confident that we have a home to accommodate your needs! Our apartment homes include spacious bedrooms and kitchen as well as washer and dryer connections, efficient appliances, and patio or balcony. Our residents enjoy amazing amenities including our beautiful swimming pool with sundeck, clubhouse, and more. Our pet-friendly community accepts both dogs and cats. Your dog will enjoy our fenced-in dog park! Minutes away from the historic downtown Wilmington area, we are located near US-17 and Highway 421. Forest Hills Apartments is close to Food Lion, Thomas B Lilly Park, and New Hanover Regional Medical Center. Call us today to learn more or schedule a tour!
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Contact Property
Forest Hills
505 Alpine Drive
Wilmington, NC 28403