Ratings & Reviews
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Prospective Resident • Visited 2016 Not Recommended
Reviewed 07/08/2016
Get away from this place, go as far as possible. The new staff is TERRIBLE. I've lived here for 12 years and I use to love it. Always renewed my lease and always had my problems solved. Now that the new staff is here they do… See More
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Kibbleart • Resident • 2014 - 2016 Not Recommended
Reviewed 01/18/2016
My daughter and I moved into these apartments April 2014. This has been the worst apartment rental experience that I have ever had in my life, and I am not exaggerating this! It is even worse than when we rented at Vineyard Pointe with all the… See More
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Resident • 2012 - 2016 Not Recommended
Reviewed 01/17/2016
This place is a complete rip off the owner has given up and know longer care about the property or the residents rotting woods outdated kitchens bugs you name it
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Resident • 2012 - 2015 Not Recommended
Reviewed 01/07/2016
Governours Square (Preserve at Pine Valley)/Drucker & Falk do NOT follow the laws set by the Department of Housing and Urban Development. The laws state in G.S. 42-52 - Landlord's obligations - "Upon termination of the tenancy, money held by the landlord as security may be… See More
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Resident • 2011 - 2015 Not Recommended
Reviewed 12/26/2015
I have been a resident for past 4 years. As explained before it was very nice place with Good ratings and management. However ever since the management changed, overall it has become worse. THE staff especially Laurie is rude and inconsiderate. The laundry area was we'll… See More
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Resident • 2015 Not Recommended
Reviewed 12/18/2015
Terrible Place. The office staff are extremely rude, they have no care anytime you make a complaint or need something fixed. My apartment has leaked and the shingles around my place arec constantly falling off, which then aren't even picked up. The roaches are insane and… See More
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Resident • 2013 - 2015 Not Recommended
Reviewed 10/26/2015
Just like all of the other posts, I would NOT recommend living here. It was a very nice place to live until a new company and management took over. Now they over charge for everything, and the apartments aren't even that nice. The new management is… See More
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Prospective Resident • Visited 2015 Recommended
Reviewed 09/16/2015
As a read these reviews seems that people have trouble with change. I looked at this property and saw nothing. No I didn't move in, but only because the bedrooms were to small. Great location, grounds looked good and the office staff was very friendly. Most… See More
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Resident • 2012 - 2015 Not Recommended
Reviewed 07/06/2015
ROACHES, ROACHES, ROACHES, ROACHES! WATER BUGS & SPIDERS. You have to Specifically REQUEST Pest Control in order to ever see them! They come spray your place on a Tuesday, and by the weekend, you have more ROACHES! What a freaking joy it is to LIVE WITH… See More
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dbean1988 • Resident • 2012 - 2015 Not Recommended
Reviewed 06/24/2015
Governor Square now known as the preserve at pine valley the complex is now garbage the manger is more about spending less money, raising the rent and refuses to fix things on the apartments like the ac blaming everything on the weather. It's 78 degrees in… See More
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Resident • 2014 - 2015 Not Recommended
Reviewed 06/12/2015
Don't be fooled - this complex is now the PRESERVE AT PINE VALLEY! When I first came here to look for housing I was impressed with the facilities and the staff. A new company took over the complex Nov. 2014 and I must agree with the… See More
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Resident • 1998 - 2015 Not Recommended
Reviewed 04/16/2015
Have lived here for 17 years, sadly this will be my last year here. New management company took over in November 2014 for new owners and it has been downhill ever since. They took a once delightful place to live and ran it right into the… See More
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Resident • 2011 - 2015 Not Recommended
Reviewed 03/25/2015
I would not recommend living here. I have lived there for 4 years now and it started out as a great place to live. Now there is all new staff who are not nice when you walk in the door and treat you like you're bothering… See More
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Resident • 2012 - 2015 Not Recommended
Reviewed 03/24/2015
I have been living here since the beginning of 2012!! I use to love this place!!!! The people that worked in the main office were superrrrr NICE! To be specific (----------------), they always went out of their way to make you feel important and get whatever… See More
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Resident • 2011 - 2015 Not Recommended
Reviewed 03/23/2015
A week or so ago, there were several POLICE cars in the neighborhood. A couple of officers were talking to a man who I saw earlier pacing back and forth in front of the office area, on the phone yelling and cursing. I found out later… See More
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Resident • 2014 - 2015 Not Recommended
Reviewed 03/19/2015
All I can say is this place is horrid and I regret every minutes that I live here. I have never met a more rude and inconsiderate management staff in my life!! Stay clear if you are use to friendly people.
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Resident • 2015 Recommended
Reviewed 03/08/2015
So far, my tenure here has been great. It is not a perfect property, seems a bit old, and the new customer service team could be a bit nicer. The appliances are dated and older so maybe an upgrade in the future might be in hand.… See More
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Resident • 2014 - 2015 Not Recommended
Reviewed 02/28/2015
DO NOT MOVE HERE! I have lived at Governours Square for six months now. Initially, the staff was wonderful, there were tons of community activities, and for the price the older style and poorly insulated buildings were pretty nice. Now that the apartment complex has been… See More
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gsimms51 • Resident • 2008 - 2015 Recommended
Reviewed 02/06/2015
I have lived here for about 6 years, going on 7 and couldn't imagine a more friendly place to be. The staff is extremely pleasant. Office workers and managers have helped to accomodate me in many endeavors. The grounds here are immaculate. The apartments are clean… See More
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Resident • 2007 - 2015 Not Recommended
Reviewed 02/04/2015
Things are rapidly changing, and not for the better. A new management company, Carlisle, bought Governours Square in November 2014 from the previous owners, Fogelman. Since this transaction took place, there have been many abrupt changes, with no warning or notification to those of us who… See More
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Resident • 2011 - 2015 Not Recommended
Reviewed 02/02/2015
It's a shame. This used to be a wonderful community, until new owners bought it and a new management company took over. It's amazing how quickly they drove this once thriving community into the ground. I loved my time at Governours Square...until the very end. Here's… See More
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Resident • 2014 Not Recommended
Reviewed 11/24/2014
The rent here is cheap for a reason. The structure of the apartment is outdated and in need of work. When my neighbor takes a shower the pipes sound like a fog horn is going off. If you don't mind the killing what lovely North Carolina… See More
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Resident • 2008 - 2014 Recommended
Reviewed 07/07/2014
Been here for over 8 years and still loving my home. You will not find a better community with a better staff. They take care of us like one of their own.
Governours Square Manager08/01/2014
Wow, time sure flies by. Thank you for being with us!
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billmington • Resident • 2014 Recommended
Reviewed 06/08/2014
My family and I moved to Governours Square two months ago, on April 8, 2014. The property had been recommended to us by our former property owner whom we have known for 8 years. Boy, was she right! The rates at Governours Square are better than… See More
Governours Square Manager08/01/2014
We are thrilled to have you with us. Thanks for this feedback.
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Shaqmomma1 • Resident • 2014 Not Recommended
Reviewed 06/04/2014
Ok so we were going to move into here because they showed us a very nice a spacious apartment and we we're originally told that we would get that exact apartment but them when move on day came we were given a very much smaller apartment… See More
Governours Square Manager08/01/2014
Shaqmomma1, I am sorry if you felt this way, our goal is to make sure your new home is everything you hoped it would be. I am not familiar with your situation but would appreciate the opportunity to hear from you and try to understand and make things right. Please call me at you convenience.
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