Review History for MistyW919

Pointe South Apartments


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MistyW919

Resident 2010

5/28/2013

DONT LIVE HERE!!! If you have anything issues that occur when you live there they will NOT HELP YOU! It was nice at first, and pretty to look at, but the people in the office are not helpful at all! Actually, to get to it, they lie! Unfortunately i had to move from wilmington to raleigh pretty unexpectedly. Upon leaving i ask the office exactly what was needed from me to get out of the lease. I completed everything that was requested and left. Because my old roommate was still living there and i wasnt sure if she would stay or not, i wasnt sure if there would be a break-lease fee. I called multiple times over the next few years asking them if i owed anything and every time i was told that they were unsure , but if i did that they would contact me and let me know as well as send me documentation. Now, almost 3 years later, they never sent me documentation, notices or anything else that would indicate that i owed anything. BUT I HAVE NOW BEEN SENT TO COLLECTIONS. And after speaking with the corporate office about it, they didnt believe me and said that if i had called and ask about a balance then they would have told me. I told him the name of the woman whom i have been speaking with over the years (who left the company in Feb)and that i could even furnish phone records for each and every time i called the front office. He basically tried to belittle me and tell me that a final notice had been sent to my old roommates address. I told him that she never received it and doesnt live there anymore. I also told them that they had all of my contact info on file and that i was never notified. I told him that now that i know of the charges that i would pay but i would like my name to be taken out of collections because i had no idea that i owed anything. He pretty much shrugged it off and said that they took care of their responsibilities and that i should speak with the collection agency if i want to talk to someone about it. I honestly cant believe that a company would treat someone like this with absolutely no respect or consideration even after knowing that i never received notice of anything. I am extremely disappointed and i highly advice against living at any TRIBUTE PROPERTIES complexes.

    Review 14 out of 43

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    Pointe South Apartments

    March 2024

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