Review History for Jordan_S588

Brannigan Village Apartments


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Jordan_S588

Resident 2020

9/25/2020

I moved into Brannigan Village earlier this month. I mostly worked with Lindsay. I was super pleased with the move in process and the ease of the online payment system. I viewed the show apartment and my wife and I fell in love. Pleased to say that when we saw our actual apartment, we were just as smitten. I was very satisfied with the staff after having a really bad experience with my previous landlord. They were super friendly and understanding, which put my wife and I at ease about staying here. My neighbors are quiet but friendly. We love the park and dog park. I haven't been able to use the pool or workout room, but they look decent from viewing them. The grounds are well kept and we just had the building pressure washed. I'm pretty happy with the effort they make to keep the community looking nice. Only 2 problems I've had since living here. 1) We had our washer and dryer delivered. The initial washer and dryer were faulty and malfunctioned, but the process of putting in a request was really easy, and it was answered in a super reasonable amount of time. We ended up getting new washer and dryers that work perfectly now. There was a problem with the delivery people. I noticed my airpods were stolen and front office staff took care of that problem SWIFTLY. Within a few hours, the delivery drivers were knocking on my door, apologizing and I had my airpods back. I was very grateful for that. 2) This isn't really a problem, just more of a nitpick on my account. One of the main reasons we chose to stay at Brannigan over the other places we viewed, were because of the security gate. I see a lot of stuff at my job, and that makes me extremely cautious and protective of my family. However, the gate has only been working 4 days of the 2 weeks we've been staying there. I'm sure they're handling the problem, just wish it could be done a little sooner. :) What does make me feel a bit better is that there is almost always a police car near the front office to deter any malice. All in all, I would absolutely recommend this place to my friends and family. The maintenance is prompt, the staff is friendly, the neighborhood is safe, and the apartments are nice. If you're on the fence about staying here, it is well worth the price.
    Manager

    9/30/2020

    Brannigan Village Apartments
    Thank you so much for your thoughtful review, Jordan. We are delighted to hear that your experience thus far has been so positive and that our team has swiftly addressed any concerns you have had. Please be assured that we will continue to offer the same exceptional assistance going forward, so please reach out at (336) 785-0700 or newprospect@brannigan-apts.com anytime you need!

    Review 17 out of 110

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