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Resident · 2014 - 2015
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Do not live here. This place was the absolute worst! During the snow storm no salt was put down on the slope or driveways so people were stuck inside or outside. Cars were parked along the driveway because they could not get up the hill. When we called for help. no one answered. Nobody ever answers the emergency line. Once, the lock on my door was stuck leaving me stuck inside and It took 6 hours for them to call me back. Maintenance is terrible. They always claim to be backed up with requests. I put in a request in October and when I moved out in May it still had not been fixed. Lights are always going off around the complex and they do not get fixed for months leaving it dark in the evenings in front of the apartments, on the steps and around the grounds. In February trees were cut down and left in front of the apartment buildings up until I left in May. I complained several times but they always said corporate had to handle it. The staff seemed exhausted probably because of the quantity of complaints. Pest control was also horrible. A neighbor saw a scorpion inside his apartment. During my year's stay, they only came in once in the Fall to spray. The pool is never open and was not well maintained. It was apparently not up to health standards and closed. There is no tennis court. Barely a pool. The laundry machines never work. The mail area is filthy. There is no appeal to this place. I was so relieved to move out and would not recommend this place to anyone. In fact, I am trying to save someone from experiencing what I went through.
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Northcliffe Forest

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