Review History for anonymous

Robinhood Court Apartment Homes


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anonymous

Resident 2013

12/10/2013

Dear Anonyms, As a Manager of Robinhood Court Apartments and Villas I would like to thank you for recognizing me and my team with your wonderful comment. As with any resident if you have concerns I would like for you to visit with me so we can discuss and resolve if possible. Never the less there are some areas in your post that I would like to address, The deep soaking tubs as advertised are not an amenity, but what the owner decided to do when planning the community was feedback from other resident within the BSC portfolio. However we do have some apartments that are modified with a stand up shower, most certainly upon touring the community had you express that being a special requirement we most certainly would have made an attempt to accommodate you. Please know if you would like to discuss with me a transfer we can try to make that an option. I to live at Robinhood Court Apartments in a Two Bedroom Traditional and myself and my family have not had a disruption of the A/C heat unit, but a few of our residents bought it to my attention and after discussing it with my maintenance director we were able to purchase a high definition filter to help minimize the sound. Please call or stop by the office so we can share more information with you about the filter. When we were building the community to and to stay within code we had to have an access to a in and out door so it made sense to place the door from the bedroom to the patio/balcony, I understand it would be nice to have a window than a door to the design it was not feasible. However if you would stop by the office I can share with you a wonderful idea about that. If you are available I would like to speak with you about the kitchen lighting and a brighter bulb that we can suggest, I would like to mention our dog park it was constructed based on the availability of land that we had, therefore couple up with all the other amenities the square footage of the area, This allows residents and their pets to sit and let the roam without a leash. Please remember if you are looking for a larger area for them to roam and run please visit the greenway right next to Robinhood Court or Hanes Dog Park located off of Reynolda Road. Finally I would like to mention I to live here at Robinhood Court Apartments, Therefore I too am responsible for a Water/Sewer and Trash bill. Please understand our community, the owner or I or anyone else has not control over what the City/County charges for the utilities, I would encourage you to write the NC Commission in regards to the water/Sewer/Trash. Once again I thank you for your feedback and I am always here for you. Sincerely, Jakki Rivera Community Manager

    Review 21 out of 32

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    Robinhood Court Apartment Homes

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