Office staff and maintenance staff are nice. When you call, they are quick to get the issue fixed. We also have a portal where we pay rent which is nice. They have done a great job updating the exterior grounds. The interior could use some major updates. Windows, carpet, cabinets in kitchen and bathroom, light fixtures, plugs, and light switches.
Manager
2/5/2021
The Cove
We truly appreciate your willingness to share your experience in our community. Hearing that you are enjoying the staff all of the upgrades Ginkgo has completed in the community makes us so happy. We are currently completing interior renovations and invite you to contact the leasing center at 336.744.5383 to get some more information on that. Thank you again and have a wonderful day!
1 Previous Review
Previous Review
Resident 754530
Verified Resident • 2016 - 2020
6/28/2020
The exterior upgrades are nice. The interior needs upgrading. Office staff are slow communicators. Most of maintenance are nice when the show up. Takes a while to get things done around here. The neighborhood is quiet.
Manager
7/1/2020
The Cove
We are disappointed to learn of your experience here at The Cove, but will take this opportunity to improve. Here at The Cove , we strive for excellence, and are disappointed to hear that you received anything less. Please contact myself the Community Manager at 336-744-5383 at your earliest convenience to discuss any open or pending work orders as well as a possible transfer to a renovated home. Thank you again for your review, have a great day!