Number of reviews in the past 365 days | 14 |
Percentage of reviews responded to | 71.43% |
Average time to respond to reviews | 103.5 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 14 |
Percentage of reviews responded to | 71.43% |
Average time to respond to reviews | 103.5 days |
Verified Resident 806257, we're happy you found our staff to be so supportive during your experience here at Creekstone. Thanks again for the recommendation, and have an amazing day!
Verified Resident 795661, we are so happy to read such a great review about Creekstone! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi Verified Resident 823366, your wonderful feedback and rating mean a lot to us. We are very happy to have provided you with such a positive experience! Have A Great Day!
Hi Verified Resident 809322, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your move in. Just to clear some things up, we have sent our maintenance staff and vendors over to your house multiple times. Please give us a call if you still have issues 701.651.5031. Also, your neighboring twin home is actually a privately owned home and we are not responsible for anything that may cause an "eye sore". I would suggest that you call the city and they will be able to help you out. Thank you again for taking the time to let us know how we can improve. Take care.
Verified Resident 808423, your wonderful feedback and rating mean a lot to us. We are glad that you love your place now! If you ever have any more inconveniences, please give us a call at the office. We hope to make this an enjoyable community for EVERYONE! Thank you, and have a fantastic day!
Verified Resident 806485, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Creekstone. We do hope we can be of assistance in the future. Take care!
Verified Resident 687943, we are so happy to read such a great review about Creekstone! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 753049, thank you for your kind review; we are happy to pass along your comments to the team here at Creekstone! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your experience. If you have further needs or questions, please reach out!
Verified Resident 750773, we really appreciate your feedback! Since the snow is finally starting to melt we have our maintenance staff focusing a little more on grounds and we hope this helps. You are always welcomed to call the office and we can have our maintenance supervisor come over to your unit and see about repairing your linoleum. Please give us a call at 701.651.5031. We hope you have a great day!
Verified Resident 705837, thank you for your kind review; we are happy to pass along your comments to the team here at Creekstone! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your stay here. If you have further needs or questions, please reach out!
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Hello Verified Resident 732909, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Hi Verified Resident 578299, If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! we are very happy to have provided you with such a positive experience!
Thank you again for taking the time to let us know how your experience is at Creekstone so far. If there is ever any excessive noise after 10pm, please let us know so we can contact your neighbors and remind them about quiet hours. We know outside parking is mostly street parking, but we hope you enjoy your 2 car attached garage. Let us know if there is anything else we can do to assist you in having an amazing experience here at Creekstone.
Verified Resident 697180, we are so happy to read such a great review about Creekstone! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hi there, I would like to get some more details about your experience with us. We are unable to fix a situation if we are unaware there are issues. We want everyone to be happy with their living experience here at Creekstone. Please call the office with any further complaints at 701.651.5031 and give us the opportunity to make it right.
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!
Verified Resident 654334, we are so happy to read such a great review about Creekstone! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Verified Resident 636639, thank you for your kind review; we are happy to pass along your comments to the team here at Creekstone! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Hawthorne Twin Home
We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Come home to Creekstone Twin homes located in the Fairhills neighborhood. Creekstone offers both 3- and 4-bedroom houses. All twin home floor plans feature upgraded kitchens, walk in closets and a washer and dryer in each home. Creekstone homes are conveniently located just steps from Hagan Elementary School near shopping, dining, and the Williston Recreation Center.
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