I lived at this complex for a year and paid my rent on time, never later. The apartment was not cleaned properly when I move in and I cleaned the apartment before I moved out only for them to make up charges to keep my deposit. My son car was broken into twice, his radio was stolen the first time. The smell of weed in the entire building every day. Bellevue police spends a lot of time in Pheasant Ridge. You can't get them to fix anything without it breaking again.Snow removal is horrible in the winter. There was always ice on the stairs. The apartment was not cleaned properly when I move in and I cleaned the apartment before I moved out only for them to make up charges to keep my deposit. The property manager is very rude and disrespectful. Stay away for these apartments. Staffs are only nice to you until you move in; with the exception of one woman that worked in the office she was always nice when I had any issues.
Manager
6/25/2015
Bellevue Hills
I apologize you feel this way. I assure you none of the charges are "made up" charges.
I would be more than happy to discuss this with you further if you would like to call me at (402) 291-1727. I am typically here M-F 8am-5pm. I look forward you hearing from you.
Sincerely,
Naomi Duncan, Property Manager