Review History for anonymous

The Sterling Apartments at Kearney


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anonymous

Resident 2020 - 2023

11/25/2023

Security concerns

The management has become unprofessional and unethical. We were mostly happy here for a couple of years, but at the end there were major security concerns and ethical issues. Our truck was broken into this summer. The Sterling Apartments do not have any security cameras because the manager "doesn't want to spend the time looking through the videos". The manager moved all of the package delivery to the clubhouse and did not implement any security measures. We had 5 packages stolen in a couple of months. The manager did nothing to help the situation, so eventually we had to ship everything to someone else's place. When we moved into the apartment the carpet has holes, stains, and carpet spikes sticking up on the edges. We were very detailed on our inventory when we moved in. The management "lost" our inventory form, so we got charged for everything that had ever happened in our apartment before us. On top of that, the management lost the keys we turned in and charged us extra for that. Very upset with the unethical management practices here.
    Manager

    3/1/2024

    The Sterling Apartments at Kearney
    Anonymous, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kindly, The Sterling Management Team

    Review 8 out of 41

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    The Sterling Apartments at Kearney

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