Chateau Development LLC
Resident · 2017
I have lived in the different apartments across the country. Some of the staffs at Chateau is by far the worst. They are rude to the tenants and very unprofessional!!! They posted notices on your doors without signing the date of the notice. I didn't know what have happened after a week of vacation. They don't provide after-working hours emergency contacts such as lockouts. On the first day that I moved in, I had to call a lock smith to unlock my door at 8 pm when I accidently locked the door to throw trash out. The last incident that made me so mad is my TV (less than 50 pounds) was dropped off at the leasing office. There was no way that I could take it back to my apartment by myself. I couldn't move it by myself. I was so helpfulness and asked the staff for help and wish they could lend a hand. They won't even touch TV. I had to literally drag the TV inch by inch on the cement. The leasing agents were laughing at me without doing anything. The maintenance guys were trying to help me with their pickup trucks but the leasing agents and the manager stopped them doing so. They claimed that there is a liability issue that the maintenance guys can get hurt so they are NOT allowed to help! Fortunately, a stranger on street offered help! My neighbors and even strangers on the street are 1000 times better than the staff in terms of offering help!!! Why should we pay so much for being treated badly? RUDE and UNPROFESSIONAL STAFF!!!