Review History for TheLodgeIsHorrible

Lodge Apartment Homes


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TheLodgeIsHorrible

Resident 2005

11/10/2005

Where do I begin in our experiance with The Lodge Apartments. Well it started before we even moved in. We signed a Move-In Agreement in late June for an apartment beginning in August (Yes, over a month ahead of time!) Nearly a month later within a couple weeks of moving in we had called them to find out what utilities we need to have put in our name and to verify the address and apartment we had signed an agreement to move in to. We were supposed to be getting a second floor apartment was are agreed upon apartment). When they gave us are address and apartment number we were surprised to hear that we had been moved to a third floor apartment in another part of the complex. They had moved us without even calling and letting us know that our agreed upon apartment had been rented, just moved us and though we wouldn't know. They eventually admitted that they had rented out our agreed upon apartment a couple of days before we signed our agreement. This may seem like just one little occurance that could be fixed easily, which is what we thought after they had found us another suitable apartment which we agreed on once again. About 3 days before we moved in they needed some additional papers to finish our credit approval. So I'm guessing they could have told us 3 days before we moved that are credit wasn't good enough. They still had us listed at the third floor apartment we never wanted in the first place (3 DAYS Before we move in). Well now are second agreed upon apartment was rented out as well. Obviously no one in the office knows how to keep records. Eventually we complained enough that they gave us our apartment we wanted.<br><br>Month 1: Sign was placed on garage stating that my belongings would be thrown away if they didn't hear from me within 3 days. I called and what do you know they had no record of me paying (which I did) or telling them that I had a garage. Nevermind that I got the key from one of their little whores that show apartments and she must have forgot to make a note that we had a garage. This problem was fixed pretty quickly as they stated that the sign was put on my garage accidentally.<br><br>Month 2: Received a note stating they were doing a cable audit and we had not been paying for it, which we had. We called and as they proceeded to be-little us saying we hadn't paid for it they finally called us back stating that they had made a mistake and we were ok. 2 Days later our cable was shut-off. We called Time Warner and tried to find out if we could get cable through them and not The Lodge but they said The Lodge was in charge of Basic Cable. We have some extras (DVR and RoadRunner) through Time Warner but not Basic Cable. We called once again and like always everyone in the office is covering each others asses. They claimed that we would have to wait till the morning for our cable to be turned back on. The Maintence Guy was already off of work 5 hours before the office closed, and he was that only one with the power to turn it on!<br><br>Month 3: Our ceiling fan that was broken along with a sliding glass door was finally fixed after our 3rd written request and numerous phone calls. Well partially fixed, the fan is working now but they took our screen door from the porch and said they would try to get us a new one. We'll see about this one, it has only been a week but chances our we will never see our screen door again.<br><br>In closing we have only lived here since August and have been through 3 months of complete hell. It may be a coincidence but 5 out of the 12 people in our building have moved out in the past 2 months. I belive it is more than that. I'm sorry about the long post and I have barely even touched the surface of our bad experience. The pool was closed all summer, we never recieved a $25 gas card we spun a wheel for when we signed a lease, the front and back doors don't close, the back door is falling off the hinge, the deck has nails sticking out everywhere and much, much more!<br><br>In my opinion this is the most poorly run business in the city if not the state! I would rather go homeless than ever sign another lease here again.

    Review 45 out of 60

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