Review History for anonymous

Waterbrook Apartments


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anonymous

Resident 2014 - 2016

11/5/2016

I became a resident of Waterbrook almost 19 months ago and just recently ended my lease. I'll begin by saying a couple things that Waterbrook is and then I will mention a litany of things that it is not. First off, as a college student who has tried to cut corners and pinch pennies, Waterbrook began as a very affordable alternative to other apartments here in Lincoln. It came "equipped," and for the most part was fully livable. It had excellent access to many amenities close by on North 27th, with groceries, etc only seconds away. This is where my "pro" list ends, and the litany of cons begin to pile up. Again, I will say that you get what you pay for, and anytime rent is cheap you expect and accept the possibilities of something going awry. These apartments come standard with bare bones 80s and 90s appliances, cupboards, doors, windows, and everything else. The apartments themselves are simply dated. The floors and walls are absolutely paper thin, and if you have folks living above you, be prepared to spend many long hours listening to children run back and forth. Be prepared to have dishwashers spring leaks in other peoples apartments and you come home to find your ceiling and carpet underneath it, drenched in water. Be prepared to pay personally for the electricity it takes to run the equipment to dry the leak out, and then be prepared to wait the course of an entire summer to have your ceiling patched (but not fully repaired.) This complex is very highly diverse, with people coming from all around the world and it makes for an immersive experience. While they are paying $50 and not giving a care in the world about the apartments, we were paying almost 900. However it should also be said that there are many children running around the complex and into the common areas and parking lots that have little to no adult supervision. So also be prepared to have kids running aimlessly around while cars go past at 45 miles an hour. Later on in the evening people will come out into the parking lot and work on cars with music blaring, they will get into arguments, they will leave trash outside of your door, along with dog droppings. The straw that broke the camels back occurred in the middle of October, when one of my kindly neighbors flooded his toilet and didn't tell management. For weeks I had experienced sinus infections and strange rashes that had surfaced. . . Mold had grown underneath my cabinet and along the back walls of my bathroom. I told management and the same day a maintenance guy came out and said he would get it fixed. Three weeks later, nothing happened, and the problem grew and grew, literally. They promised to replace the entire vanity of my bathroom... but simply ignored me every time I stepped into their office or called, they kicked the can further down the road. I talked to the apartment manager one on one and after having a conversation with the maintenance guy, he told her he hadn't ordered or "found" another vanity to correct the problem. So after pursuing proper channels and hiring a lawyer, they simply covered the mold with a piece of wood and allowed another family to move in as soon as I told them my lease was void. So as I sit here and type, another family is living in a problem that I found, but they failed to properly fix. I'm not sure if the current management is toxic, or McCormack Baron Salazar as a corporation lacks any sense of morality to not only allow me to live in filth at the leisure of their maintenance team but to simply hide a massive mold problem, and then let another family step in. If only you could see the pictures. Waterbrook exists solely as a cash cow, and they spare no expense at providing the least they can in exchange for hard earned money out of your pocket. I understand the point of a corporation is to earn profits, but it truly takes cowards to have tenants uphold their end of the lease, but turn around and ignore their own obligations to the safety and health of their residents. Please do not live here. Certainly not if you have children or you have specifics health concerns because it is simply not worth it.

    Review 10 out of 43

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    Waterbrook Apartments

    March 2024

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