Review History for Verified Resident 864510

Annex


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Resident 864510

Verified Resident 2019 - 2021

5/19/2021

It hasn't been all that pleasant but I try to make it work. I do have trouble with my key to the security door. Very difficult to unlock the door. Other tenants have struggled too. I really don't know what else to add.
    Manager

    5/19/2021

    Annex
    Thank you for taking the time to write to us. I am sorry that you are having difficulties with your key. Are you able to notify the office so we can put in a work order to resolve this issue? We appreciate your feedback and strive to make it the best experience possible for our residents. Do not hesitate to reach out to us with anything that you need! Thank you for being a part of our community, we appreciate you!
    1 Previous Review

    Previous Review

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    Resident 864510

    Verified Resident 2019 - 2021

    1/18/2021

    It has not been a bed of roses living here. The constant problems with my toilet since moving in have been unnerving to say the least. A different maintenance man each time and fixes never lasted. The last flood used a lot of water which i get billed for. Took to days to dry everything out. Still waiting for promised correct lid for toilet. The garbage disposal didn't work from day one. One fellow came and did a quick fix but disposal still doesn't work. I'm afraid to use it for fear of electrical fire. The studio was filthy when i moved in, i have tried to get as much filth from under the stove that i could. It would make you vomit. The frige was filthy. I had to scrub the toilet and tub before they were fit to use. I feel i should get some kind of cut on my water charges as none of the toilet problems of are my own doing. I also think it is sad when there are 3 floors in this building there is no way to know if some one is at the door. I was told the buzzers would never be fixed. I live on second floor in back of building and have no way of knowing if a delivery man has merchandise for me. 3 times boxes were let out side the security door an stolen. My note will stay on the glass by the security door as i don't like going thru the whole thing again to get my stuff. I try to let the companies know if a delivery is coming to call my number or run up and down the stairs all day hoping to catch the delivery people. I have to tell friends if they have a mobile phone to call so i can come down. I have lived in second floor places most of the time and i have never had this kind of trouble with deliveries or company coming. I'm 76 years old and don't drive so i do a lot of ordering on line for delivery. I don't think i should have to suffer for this.
      Manager

      2/17/2021

      Annex
      We are sorry to hear about your experience. We strive to make Annex Place Apartments to be the best experience. We would like to discuss your concerns further. Please call the office at 402-391-7859. Thank you!

      Review 1 out of 17

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