Briar Hill Apartments
#3,621 #18 #32

What is epIQ?

Briar Hill Apartments

17010 Hawthorne Court, Omaha, NE 68118
(423 Reviews & Surveys)

Briar Hill Apartments Reviews

(30)

4.2 rating

See Details

30 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1249304

Verified Resident 2024

5/6/2024

We are recently new to this apartment/community in Omaha, Nebraska. There hasn't been any problems other then some minor stuff that needed to be taken care of within the apartment that was vacant for sometime, but that was very well communicated when we were shown the apartment. Whenever we found something that needed to be taken care of we have sent in a request and it has been taken care of immeadiately. Enjoy it so far!

    Manager

    5/9/2024

    Briar Hill Apartments
    We are thrilled to know that you had a positive experience with us, and your satisfaction is our utmost priority. Rest assured that we are committed to maintaining the high standards. Once again, thank you for taking the time to leave us a review and for your continued support. We look forward to having you as a resident!
    Review Author Icon

    Resident 1237570

    Verified Resident 2021 - 2024

    3/23/2024

    Overall a great experience. Clean, quiet and the maintenance team have been excellent. Quick access to the interstate and local shops. Very quiet neighbor's so that's a big bonus. Large balcony and great access to some near by trails and parks.

      Manager

      3/26/2024

      Briar Hill Apartments
      Dear Resident 1237570, Thank you so much for taking the time to share such a wonderful review! Your kind words truly made our day here at Briar Hills Apartments. We're thrilled to hear that you are having such a positive experience. It's always our aim to provide top-notch apartment living, and knowing that we hit the mark with you means a lot to us. Your feedback serves as encouragement for us to continue delivering excellence, and we're grateful for your support. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Briar Hills for your new home. We look forward to having you as a resident. Warm regards, Briar Hills Management
      Review Author Icon

      Resident 1193938

      Verified Resident 2023

      10/28/2023

      I'm delighted to share my experience living in this apartment ? it's a true gem. The first thing that struck me was its cleanliness and the welcoming atmosphere. The apartment exudes a contemporary charm that's both aesthetically pleasing and functional. The pool and barbecue area are fantastic. It's a serene space where I can unwind and entertain guests. The dog playing area is a lifesaver for pet owners, providing a safe and enjoyable environment for our furry friends. The heating and cooling system is a blessing. It ensures a comfortable living environment, no matter the weather. Additionally, the in-house laundry service is a game-changer, making chores a breeze. In summary, this apartment is a haven for those seeking a clean and modern living space with a touch of luxury. The pool, barbecue area, dog zone, climate control, and laundry service are top-notch amenities that elevate the living experience. I couldn't be happier in this wonderful home.

        Manager

        1/31/2024

        Briar Hill Apartments
        Verified Resident 1193938, thank you for your kind words and this wonderful review!
        Review Author Icon

        anonymous

        Resident 2022

        9/14/2022

        Decent Apartment with Terrible Management.

        The amount of apartment you get for the price is pretty good for the area. There’s plenty of storage in the kitchen, I have a little laundry room, the bedroom is fairly large with a big closet. Everything else about this place sucks. There are only 2 windows that open in my apartment, and they’re both tiny. All the other windows don’t have a screen and are painted shut. There is a fly problem. I think they come through the vents. It’s extremely annoying and gross to have to kill 5 flies everyday. The hallways in the buildings are disgusting, with stains on the carpet, chunks taken out of the brown-gray walls, and trash everywhere. Management is a joke. Getting them to the location and getting all of the paperwork signed and keys in hand was like pulling teeth. SO MANY UNANSWERED PHONE CALLS. And the person who finally showed up seemingly had never done it before, because he had to make several phone calls to somebody else in management because nothing was working. He never told me that some of the utilities were charged through the office and added to your rent every month. So when I set up… See More>
          Review Author Icon

          Brian_u

          Resident 2021 - 2022

          2/4/2022

          The Good: Current price is slightly below market average for a two bedroom. There is a walking path nearby which cuts through a wooded area. The Bad: No office manager, which means getting a reply on anything is impossible. Since moving in (2 months ago), we've had the following problems, all of which are unresolved: An interior door was taken down for repair, we have not received a new one. Bedroom window does not open/close. Stinkbug infestation. Exterior doors do not close/latch, meaning the building is insecure. The lock on my mailbox is broken and the door does not close. The Ugly: There is dog poop. Everywhere. There are bins with waste bags around the complex, but the bins are usually overflowing and the bags are missing (empty). They also have a dog run area, but it's literally a patch of dirt. Come Spring/Summer I fully expect it to turn into a mud patch.

            Review Author Icon

            Aksmith61709

            Resident 2020

            8/12/2020

            BEWARE..ROACHES!! Lived here for about a year and a half. First year was tolerable..had a few maintenance issues that were annoying but not the end of the world such as malfunctioning dryer, sporadic leak in bedroom ceiling, clogged drains, and broken garbage disposal. We renewed lease for another year at the beginning of 2020. Shortly afterwards I began noticing small bugs scurrying around kitchen and dining room in the evening/night. Wasn't sure at first what kind of insect these were but after googling I found out that they were German roaches. I immediately began collecting as many dead ones as possible to show to the leasing office and put in a work order. Office staff personally called me and said they would have an exterminator come out to spray the building. I prepped by removing all of our belongings out of cabinets and closets which was a waste of our time. I was under the impression that the entire building would be treated since the roaches did not originate from our cleanly and well kept unit but later was told that only "select" apartments were sprayed (my guess is they sprayed ours and the 2-3 empty units only). Not surprisingly,… See More>
              Review Author Icon

              anonymous

              Resident 2012 - 2019

              6/28/2019

              Overall Briar Hills is nice place to live. It is fairly quiet, most people are friendly, the staff is very good and responsive. I have lived here for 7 years and I do like it. There are some nice amenities such as a dog park, grills, pool, and a decent workout facility. The reason i am rating them 3 stars is due to 5 reasons which are minor. 1) Mandatory renters insurance. While $10/month is not bad for renters insurance, but this one is absolutely horrible. The mandatory insurance only covers about $500 worth of damages. I have $50,000 renters insurance from State Farm that cost less than the mandatory insurance. When questioned about it they claim that it is to cover pet damages or other damages that we cause. Well we have to pay pet rent and a pet deposit, along with a general deposit when we signed our lease. I can understand it being mandatory for those that do not have their own renters insurance. 2) Not enough parking. If all apartments are rented out, then there is not enough parking for tenants, there will be anywhere between 2-10 cars parking on an off street or in the… See More>
                Review Author Icon

                rosie1718

                Resident 2014 - 2015

                12/27/2015

                The units are well-insulated, clean, grounds are maintained. The staff are friendly and helpful. If something needs to get fixed in your unit, it usually gets repaired within the week. The cost of living is high in this area.We are in an excellent school district, but there are the usual challenges of living in a more affluent community. This apartment complex allows pets, so hopefully the tenants clean after and leash their pets- for the most part they do. The tenants are allowed to smoke on the grounds and balconies, so opening your windows is at your own risk. Since lots of tenants have pets, I imagine carpet wears faster in those units. Fortunately the carpet was new when I moved in-I could barely smell the dog(s) that previously lived there. Eventually the smell disappeared (I have a sensitive nose). Overall I like living here. I wish it had a playground on the grounds as this fosters a sense of community. And if they had a no smoking policy (throughout the property), I think I could justify the high rent. It is over $800 for a one-bedroom and over $1,000 for a two-bedroom. Each year I renew I must make that… See More>
                  Review Author Icon

                  anonymous

                  Resident 2012 - 2015

                  6/15/2015

                  I have lived here for four years and when I renewed my lease this year I mentioned my carpet is wearing out. My property manager said they would replace but my rent would go up $129 a month... I feel that this was not feasible why pay for something that you rent... So I asked for them to stretch and clean... Briar hills agreed and 90 days later no one has contacted me... I hope they are more honest with you!!

                    Review Author Icon

                    mlyon79

                    Resident 2014 - 2015

                    2/14/2015

                    Awesome place to live. The Apartments are quiet and clean and the office staff is extremely helpful.

                      Review Author Icon

                      mikessssc

                      Resident 2012 - 2014

                      3/31/2014

                      I recently moved out of this apartment complex to be closer to where I work. My girlfriend and I lived there for a year and a half. It is a little pricey but given the size of the apartments and privacy the price is well worth it. It is a smaller complex which is nice, and the walls are thick so you rarely hear your neighbors. The maintenance man and woman who works the office are very pleasant and accommodating to your needs. The grounds are kept reasonably clean and well landscaped. Lovely apartments and easy access to dodge makes commute times reasonable considering how far west it is. In conclusion I would absolutely recommend these apartments as long as you can afford them.

                        Review Author Icon

                        anonymous

                        Resident 2014

                        3/22/2014

                        I moved into Briar Hills about one month ago and I absolutely LOVE it!!! I live on the 3rd floor with vaulted ceilings and it is sooooo nice to have that! It makes it feel like there is sooo much more space. The office staff was super friendly. Christine is fabulous and did everything she could to make this empty new apartment a home. James, the maintenance guy, is very prompt with his service requests and came in with a smile on! Everyone is just so friendly and I absolutely agree with the review that said the hallways don't stink! They smell amazing and the hallways are clean and not filled with trash by the mailbox like other places were. I seriously have no complaints. AMAZING!!

                          Review Author Icon

                          anonymous

                          Resident 2013 - 2014

                          3/3/2014

                          My husband and I moved into Briar Hills last May, while we were in transition to a new home. We have been very happy with our experience. Beginning with the move-in, signing the lease and procedures was very simple. I felt that the apartment and the common areas were all very modern, well kept and clean (note, the hallways did NOT stink - as many other west Omaha properties we toured). We have not had many maintenance issues, by any means but when we did - service was prompt and the maintenance guy was very friendly and knowledgeable. I appreciate how accommodating Christine was with several packages that I received, during the time living there (as I often missed Fed Ex and UPS during the day) and appreciate her signing for them, and offering to often deliver. All in all, we were very happy with the apartment and how safe yet tucked away and private it was.

                            Review Author Icon

                            anonymous

                            Resident 2013

                            7/2/2013

                            The property Manager is a beautiful person inside and out.

                              Review Author Icon

                              jmcizek

                              Resident 2012 - 2013

                              5/21/2013

                              Can't imagine living at a different apartment complex. Perfect size to be a small community, not a mega-complex. Close to everyday shopping and malls. Easy to get on Dodge for commuters. Very friendly neighbors. Pets are not an issue. I live on 3rd floor. The vaulted ceilings are superb and the unit is 1200 sq. ft. Inside is very well maintained and modern. Bathrooms and closets are very large but do not take away from room size. Kitchen is great size along with dining area for large kitchen table. Apartment accommodates large scale furniture. Complex mgmt./staff are always very positive and responsive to requests or issues.

                                Review Author Icon

                                anonymous

                                Resident 2011

                                1/24/2012

                                I Do Not Recommend Briar Hills Apartments

                                My husband and I had a terrible overall experience with Briar Hills. Not only are their office hours terrible, but their overall quality is poor and overpriced. The "workout room" resembles a dark chamber with minimal, below average equipment. We have been in an on-going battle with them over dues that we were told we did not owe. Their communication is poor and we feel that we are being scammed. We do not recommend these apartments to anyone.

                                  Review Author Icon

                                  anonymous

                                  Resident 2010 - 2011

                                  5/27/2011

                                  An apartment that really feels like home.

                                  I don't have enough good things to say about Briar Hills. My apartment is beautiful (I opted for the 3rd floor that has the amazingly high ceilings and gas fireplace). My walk-in closet is large enough to hang pictures in (seriously). I have a mud room with a full size washer and dryer and cabinets with storage space. I never hear neighbor noise, the common spaces are well maintained, and I very rarely have to park further than 10 feet from the front door. Maintenance is always prompt and Monica, the property manager, is always helpful to accommodate any request. It's also one of the very few places that are nice that also allow cats that are not declawed. I can't imagine living anywhere else!

                                    Review Author Icon

                                    bellevuesc

                                    Resident 2009 - 2010

                                    4/22/2010

                                    We love it here!

                                    My 2 children and I have lived at Briar Hills since April 2009. The experience has been great. I love that it is quiet amidst the busy area that lies a couple of blocks away. Anytime that we have had a maintenance need, the company has been there within an hour. That is a great perk! Monica, the manager, was great during the application process to move in, and has remained great. I would recommend Briar Hills to anyone. In fact, I have. My friend, who lived there in the past, recommended it to me which was why I wanted to move in. The location is great, company is great, manager is great. Couldn't be happier. We plan to stay awhile longer!

                                      Review Author Icon

                                      hihihappyjessica

                                      Resident 2012

                                      1/25/2012

                                      Fantastic place to live!

                                      I lived at Briar Hills with my fiance and our three children for 2 years. We absolutely loved it there! The only reason we moved was because they started allowing dogs which we were completely excited about because we had wanted one for so long. We got a dog without checking with the office on weight limits etc (our fault). He ended up being over their weight limit and Monica told us that we couldn't have him there. Which meant we had to move because we weren't going to give up our dog. Monica was fantastic about the entire situation. She told us very politely, and she told us to take our time looking. She didn't make us feel like we were being kicked out what-so-ever. I wanted to write this review because I saw the previous post about them being too expensive for what you got, the workout room being too small, fees they weren't aware of etc. They are kind of pricey but we thought that they were worth every penny. They are newer apartments, so, everything in them is very nice. It also helps when the management team is fantastic and fixed any issues right away. The work… See More>
                                        Review Author Icon

                                        anonymous

                                        Resident 2008 - 2010

                                        3/17/2010

                                        So far so good!

                                        I have lived at BHills for about 1 1/2 years now and so far I have thoroughly enjoyed my stay. I am very pleased with the size and openness of the apartment. The reason that I chose to move here was because the staff catered exclusively to me. I asked her if I could have them paint the walls for me because I did not like plain white walls and she made it happen. I requested a new carpet because I am allergic to cat hair and she made that happen as well. I love that this complex is in a residential area, I feel like I am part of a community as opposed to just another apartment complex. The complex is so hidden, it is truly cr me de la cr me! The fitness center and the pool are a little small but I guess it doesn't matter since they are not used very often so they are always available. The office has weird hours but they are always willing to set up a time to meet on the days that she is not scheduled to be there. Overall, I give this complex ***** (FIVE STARS)

                                          Review Author Icon

                                          anonymous

                                          Resident 2006 - 2012

                                          6/27/2012

                                          Buying a home, we'll miss Briar Hills

                                          We have greatly enjoyed our time in Briar Hills Apartments. It is a quiet and safe community that we will miss. Our 2 bed, 2 bath apartment is so spacious with it's high ceilings and great floor plan. Monica, the site manager, was always very friendly and helpful as well. We would highly recommend these apartments!

                                            Review Author Icon

                                            anonymous

                                            Resident 2007 - 2009

                                            3/25/2009

                                            very inviting

                                            i absolutely love this place. been here almost two years and no complaints. if i ever have a problem with my apartment the staff is very helpful and quick to solve it. there is good parking. the area outside is always clean and well kept. as for the apartment itself, i love it. the style is modern but very homey. it is peacful and quiet, never had a problem with neighbors. everyone is pretty friendly. it is very spacious. the master bed is a very good size and the closet it phenominal. the second bedroom is only a little smaller which i love. and the bathrooms are surprisingly roomy. oh and the washer/dryer unit is a huge plus. the living room and kitchen space are open and have a very relaxed feel to them. i like that it is not too far from the grocery store and there are great stores close by. i think that it is a good place to live whether you are single or have a family. i would recommend this place to anyone.

                                              Review Author Icon

                                              anonymous

                                              Resident 2008 - 2009

                                              3/24/2009

                                              Quiet and peaceful.

                                              I have lived at Briar Hills for a little over a year now and I love it! It is so quiet. All of the surroundings are completely serene but yet you are still just half a block away from the interstate! The complex is very clean and the staff is courteous. I have only had two maintenance requests since I have lived here and management sent someone out immediately. The only bad thing that I can think of is that the pool is somewhat small, but there are hardly ever any people there so I guess it is not so bad. Parking is great, I do not really have any complaints. My favorite part is that I have a full size washer and dryer in my apartment. I love Briar Hills!

                                                Review Author Icon

                                                anonymous

                                                Resident 2003 - 2006

                                                9/10/2008

                                                Great place to LIve

                                                We lived in these apartment for 2 1/2 years. We loved the staff, and the apartment! they are spacious and very peaceful! We did have an obnoxious neighbor above, but made it throuhg that! There was always parking close to the apartment and the property was always taken well care of! I would live in these apartments again!

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2007 - 2008

                                                  6/13/2008

                                                  Apartment

                                                  When we moved in our carpet looked like ---- and we had water damamge that they did not disclose . Our neighbors are kind of cool but the pool closes too early. They are not the friendliest staff and your packages are not safe because they do not check to make sure you are the one who is suppose to get the package. And their office hours suck they are gone more than they are here. Also the parking sucks and they should work on improving the gym. I would suggest not moving here.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom

                                                    1 Bed, 1 Bath | 820 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom

                                                    2 Beds, 2 Baths | 1,247 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    C+

                                                    Average time to respond to reviews

                                                    33.67 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Clubhouse
                                                    • Concierge
                                                    • DishWasher
                                                    • Dog Park
                                                    • Elkhorn School District
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Flexible Rent Payment Options
                                                    • Garbage Disposal
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Patio with Fire Pit
                                                    • Package Receiving Service
                                                    • Picnic Area with Gas Grills
                                                    • Pool
                                                    • Refrigerator with Ice Makers
                                                    • Self Cleaning Oven
                                                    • Short Term Lease Available
                                                    • Spacious Kitchen
                                                    • Storm Shelter
                                                    • Sundeck
                                                    • Urban Mud Rooms
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Life Made Simple Briar Hills offers California-style design apartment homes in West Omaha, near Village Pointe, with a variety of shopping, restaurants and entertainment. Briar Hills provides its residents a wide selection of pet-friendly one, and two-bedroom homes in one of the most sought-after neighborhoods in all of Nebraska. Located in the heart of Briar Hills, with easy access to 168th Street and Dodge street, you re only minutes away from Downtown Omaha and all that the city has to offer. Picture coming home every day to the warm embrace of meticulous landscaping, comfortable homes, new cozy gas fire pit, newly extended dog park and thoughtful amenities tailored to enhance your life!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Lund Company

                                                    A-
                                                    A-
                                                    Communities
                                                    117

                                                    Questions & Answers (1)

                                                    Amy_W906
                                                    Asked on: 05/01/2020
                                                    Q: Interesting about renting a 2 bedroom, July. Are you providing tours? How does the application process work?

                                                    Frequently Asked

                                                    Based on 423 number of votes by renters, Briar Hill Apartments is currently rated 4.2 out of 5 stars.
                                                    Briar Hill Apartments is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Briar Hill Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Briar Hill Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Briar Hill Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Briar Hill Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Briar Hill Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 33.67 days to their community reviews in the past year.
                                                    Lund Company
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Briar Hill Apartments

                                                    June 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Briar Hill Apartments is a 820 - 1,247 sq. ft. apartment in Omaha in zip code 68118. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.