Review History for anonymous

Briar Hill Apartments


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anonymous

Resident 2012 - 2019

6/28/2019

Overall Briar Hills is nice place to live. It is fairly quiet, most people are friendly, the staff is very good and responsive. I have lived here for 7 years and I do like it. There are some nice amenities such as a dog park, grills, pool, and a decent workout facility. The reason i am rating them 3 stars is due to 5 reasons which are minor. 1) Mandatory renters insurance. While $10/month is not bad for renters insurance, but this one is absolutely horrible. The mandatory insurance only covers about $500 worth of damages. I have $50,000 renters insurance from State Farm that cost less than the mandatory insurance. When questioned about it they claim that it is to cover pet damages or other damages that we cause. Well we have to pay pet rent and a pet deposit, along with a general deposit when we signed our lease. I can understand it being mandatory for those that do not have their own renters insurance. 2) Not enough parking. If all apartments are rented out, then there is not enough parking for tenants, there will be anywhere between 2-10 cars parking on an off street or in the grass. The main issue is that there is not a dedicated visitor parking and the company does not enforce their 2 car per apartment, if over 2 cars you must get a garage rule. They do have garages, which is my #3 3) Poor quality garages. The garages leak and flood, but they still want $60/month for a tiny garage that will barely fit a SUV in it. The garages are in horrible spots and make it very difficult to pull your car in. Most people use their garages for storage and not for their cars. It would be much better to tear down at least 1/2 of them and put in covered parking with assigned parking for each unit. Something like 2 normal spots and a guest spot. 4) No security cameras. I personally have had two vehicles damaged/ The first was a huge dent in the tailgate of my truck that happened over night. The second was a driver hit the front of my car and fled. 5) Constant AC/Heating issues. As I am writing this it is 88 degrees in my apartment and the a/c has been set to 71 for over 5 hours, this is with 6 fans running to try to cool it down. This is a yearly occurrence. Every year we have at least 2 different a/c issues and at least one heating issue. It gets a patch job, works for a bit, and then the cycel repeats. I have no idea how much money I have wasted on electric and gas because of these issues. The issues get resolved in 2-3 days as most of the time the issues happen on the weekend.

    Review 8 out of 31

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    Briar Hill Apartments

    July 2024

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