Bristol Square Apts
#12,841 #72 #122

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Bristol Square Apts

3110 1/2 N 97th St, Omaha, NE 68134
(61 Reviews)
$735 - $1,540/mo

Bristol Square Apts Reviews

(60)

3 rating

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61 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Laura_K383

Resident 2023

6/24/2023

Quiet, nice place to live.

When I moved in my apartment was spotless, with nice newer carpet, very nice wood floor in kitchen. I love the established trees and lawns. It is very quiet here. My maintenance request was handled promptly. I make 3x the rent amount, no issues with my last landlord and was approved promptly.

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    anonymous

    Resident 2019 - 2021

    6/29/2021

    Katelyn is the absolute worst property manager of all time. I have never met someone so unprofessional in my life. She’s rude, snotty, and clearly has no idea what she’s talking about. Once the made the property switch, everything went downhill. Save your pennies and go somewhere else. Anywhere else. You will hate your life living there.

      Review Author Icon

      anonymous

      Resident 2020 - 2021

      6/24/2021

      When we first moved in all was great! Then ownership changed. Wassaco LLC is who currently owns it and I have expressed concerns to them and they did not care one bit. There was a stabbing outside my window at 2am on a Friday night. Saturday morning when we tried contacting the office no one answered even though hours said 10-4. No cameras to catch the incident. They had no remorse when I expressed my concerns about the situation. Katelyn and Josh were just completely rude to me and said we’re just here to run a business. I own a business too but I still care about my clients and their concerns. During winter months residents were outside shoveling parking lot themselves. Only good things are size of apartment and maintenance. They will come the next day to fix a problem no matter how big or small.

        Review Author Icon

        Manuel_R

        Resident 2018

        12/17/2018

        me and my wife feel very comfortable here its quiet and we have not had a bit of problems we recently decided to move from our very big 2 bedroom 2 bath apt to a large one bed room because first off we got it because one of our grandkids was supposed to move out here fore college but instead she is going to a university in Nevada when we first talked to shelly she was very helpful on getting what we wanted a lower level apt because my wife has Parkinson's in her legs and cant walk up and down to many stairs and I wanted some space so she advised me on some units and we have been very pleased with her choices and as of her staff they are very kind and curtius and I got to say the maintenance is very good hear I have had to call them a couple of time and they were on it right away shelly , maintenance and the management team keep up the awesome job that you are doing

          Manager

          1/21/2019

          Bristol Square Apts
          Hello Manuel, Thank you so much for your review. We are very happy to see that you are completely satisfied with your apartment home at Bristol Square Apartments in Omaha. We are very proud of our incredible team that has been able to assist you and we love that you are happy in our community. We look forward to continuing providing you with excellent service and hope that you will call Bristol Square Apartments home for years to come. We wish your granddaughter much success during her time at the University of Nevada and look forward to seeing her when she visits.
          Review Author Icon

          SonnyLV

          Resident 2018

          11/16/2018

          Greetings: I'm currently an occupant at Bristol Square Apartments. I wrote a review a couple of days ago which may have been misinterpreted. In short. It would be difficult to find an apartment in this same area comprable to what Beacon Hill offers it's tenants in terms of rent and space. I have great neighbors that kindly speak, and we offer each other assistance when needed. Staff and management also respond in a timely manner. I personally have not had one bad experience since I've lived at Bristol Square the past 18 months or so. Melvin

            Manager

            4/9/2019

            Bristol Square Apts
            Hello, Thank you for your review. We are very happy to hear that you are completely satisfied with us and have also found a great community. Please let us know should you need anything. We look forward to you being a part of our community for years to come.
            Review Author Icon

            grant.melvin61@gmail.com

            prospectiveVisited 2016

            11/10/2018

            I'm an approved occupant on my roommate's current lease. In fact I'm the person that referred her to Bristol Square. I paid the entire rent alone a full year. (Veriiable through my bank statements). As if January 2018 we split all hope 50/50. I was served an eviction notice by a brand new manager, because I attached a letter to the last money order I submitted re: mildew carpet, and workers hired ravished my apartment while removing a fireplace for leak, while I was hospitalized with stage iv cancer. I filed a complaint with Fair Housing. My money order for rent was returned, shortly thereafter I was served an eviction notice, which I showed up for Court to be protests. Would have had to submit my cell phone to the court for the judge to even look at pics on my phone. I lost the hearing. I'm spite of an outstanding rent payment history at my last residence, I've been denied at Bristol Square also. However, decision makers denied me based on information manufactured by my last property manager. Here's the kicker. I was once pre approved by Bristol Square, but would have had to break my lease where I… See More>
              Manager

              4/9/2019

              Bristol Square Apts
              Hello Melvin, We believe you mistakenly reviewed this community while intending to review another one. We know our manager has been in touch with you and you are completely satisfied with us. Please let us know should you need anything. We look forward to continuing to provide you with excellent service.
              Review Author Icon

              anonymous

              prospectiveVisited 2018

              6/13/2018

              I recently accepted a position in OMA and needed to move to a new place to live. I found a sublet opportunity with one of the tenants here and it was approved by the management company (Richdale Apartments), until the very last week before move in. Mandy Richardson from the company said she couldn't verify my former residence in Des Moines of 2 years (although admitted to me she never tried to contact my landlord). After submitting copies of rent checks to her for verification, she then said because I paid some of my rent with cash over that period, it wasn't considered verifiable. This decision just 3 days before taking over the lease!! She would tho, allow me to take over the sublease of 3 months if I forked over an additional $500! Isn't this called extortion and is illegal?

                Review Author Icon

                Jaxs Mom

                Resident 2016 - 2018

                2/9/2018

                I have lived in Bristol square for 2 years. I like my apartment for the most part. It could use some updates but oh well. But the management is awful. And the account manager (ziphora) is the biggest B of all time. Absolutely the RUDEST person I’ve ever encountered. This place STRESSES ME OUT. Last week I got a fine for not cleaning up after my dog, which is complete BS! I ALWAYS clean up after him. She basically treatens to evict me every month. I was forced to get a garage I can’t afford bc I had 2 vehicles and they were constantly tagging them bc they didn’t move often enough (72 hrs) but yet 2 others have sat for MONTHS w/o getting tagged I have a job where I only get paid once a month and unfortunately its in the middle of the month so i get stuck w tons of late fees, i have explained why my rent is late but she literally threatens me & says its unacceptable to pay on this date.... look lady i know, but I cannot change when I get paid!!! And with all of the fees i get I can’t get… See More>
                  Manager

                  7/30/2018

                  Bristol Square Apts
                  Thank you for bringing your concerns to our attention. We strive, on a daily basis, to be professional and courteous to all of our residents and prospective residents. We would love to speak with you and try to resolve any outstanding issues you may have. Please contact our Resident Relations department at 402-391-7900 and reference # BSA020918.
                  Review Author Icon

                  Marla_A

                  Resident 2014 - 2017

                  12/5/2017

                  Lived here for over three years and it's been pretty bad. Bug problems, flooding, rude maintenance guys, the pool area is dirty, washing machines always broke, car break ins, etc. We were never late with our rent, kept our place very clean, and tried to be as quiet as we could, yet when we ask for them to fix anything, they give us attitude. Finally, we decided to put bad reviews up, and miraculously, they contacted us. After telling them everything we had been dealing with their solution was that we should just move out. The only reason we've stayed so long is bc it's a very convenient area for our jobs. Also, moving sucks. Just today we received a notice to vacate. Not an eviction, bc they have no legal reason to evict us. The lesson here is, if you move in, don't complain, bc they will ask you to leave.

                    Manager

                    8/23/2018

                    Bristol Square Apts
                    Hi Marla, Thank you for bringing your concerns to our attention. We are shocked by your one-star review as we make it a priority to provide the best possible service. We work hard to ensure that our residents are completely happy and taken care of. We regret to hear that this was not your experience and would like to discuss further. Please call 402-391-7900 with reference # BSA120517.
                    Review Author Icon

                    anonymous

                    Resident 2016 - 2017

                    5/20/2017

                    Someone posted something about bugs. I live on top floor and have only had a bug problem couple of times and they have always come out to spray right away. Also, you are living in an older building so you are going to have some issues with bugs. Same as living in an older home. They are quick to respond to maintenance issues. Usually within 48 hours the problem is resolved. I say good value for the size of the apartments.

                      Review Author Icon

                      kaytlin.johnson

                      Resident 2017

                      3/15/2017

                      DO NOT MOVE HERE. Unless you are looking for a problem go somewhere else. The extra space and lower price rent is not worth the amount of hassles that come with living here. There is never enough parking for the residents even though they assure you when you move in that no one ever has a place to park. I have lived here for about eight months and at least three times a week I have not had a parking space and have had to park on the sides of the buildings. Myself and other residents have been doing this the entire time I have been living here and nothing was ever said my management. This morning I go outside and my car is gone. The office explained to me that they contracted a towing company who now has the permission to come onto the property and tow THE RESIDENTS cars at any time. I was then told that it is my problem that there is no parking here and had to pay $300 to get my car out. I now cannot even come home when I work late hours at my job because there is no where to… See More>
                        Review Author Icon

                        bwalsh63

                        Resident 2015 - 2016

                        10/31/2016

                        After living all over the country i can say Bristol Square is one of the best places ever. The staff is professional, friendly and always helpful. Would recommend to friends, Shelly Bridgford is the best. Brian Walsh

                          Review Author Icon

                          Cleojean78@gmail.com

                          Resident 2014 - 2015

                          9/21/2015

                          I want to thank the staff and the manager(Shelly) for helping me transfer to the apartment I really wanted. Shelly is professional and courteous and goes out of her way for tenants. Maintenance (Ryan) requests are responded to within 24 hrs and the pool is maintained beautifully. I lived in other complexes in Northwest Omaha and Bristol Square is managed the best by far.

                            Review Author Icon

                            anonymous

                            Resident 2013

                            7/27/2015

                            DO NOT RENT FROM BRISTOL, LIONSHEAD, OR ANY OTHER COMPLEX OWNED BY RICHDALE! We lived here for four months before having to be moved to a new location because our apartment had FLOODED on the base level and had water damage. TWO YEARS LATER, THEY ARE STILL TRYING TO CHARGE US FOR THE DAMAGE. They have changed the reason for this erroneous charge FOUR TIMES and are preventing us from going to a new complex because the charge shows as something we didn't pay on the record, even though it's erroneous to begin with. They are scam artists, the leasing office will NEVER call you back, the apartments are filthy and out-of-date and the laundry rooms are not fit for anything related to cleaning. Worst experience I have ever had with an apartment complex. Please, FOR YOUR SAKE, DON'T RENT FROM THESE FRAUDSTERS!

                              Review Author Icon

                              anonymous

                              Resident 2014 - 2015

                              6/3/2015

                              DO NOT RENT AN APARTMENT AT BRISTOL SQUARE! I REPEAT....DO NOT RENT AN APARTMENT AT BRISTOL SQUARE! The staff is RUDE, the property is not kept up, the management company will not return phone calls, maintenance is incompetent and sloppy, nothing gets fixed properly, apartments get flooded and you're expected to take care of the situation yourself, you have to pay to have your dog's DNA tested so if feces are found on the property you will be charged (they never check and you have to step around the feces left in the yard), the online payment system messes up the rental amount due, the laundry room is gross, the hallways are barely cleaned, they move people into the buildings that should require a drug test before admittance and the noise from the neighbors is AWFUL!!!!! Need I say more???

                                Review Author Icon

                                bauder25

                                Resident 2013 - 2014

                                8/6/2014

                                We came to Bristol from another sister complex where we had some major issues with that apartment. The employees of Bristol Squares made accommodations for us until our apartment was ready. They cleaned our furniture, moved it and were very quick in getting us taken care of. I know they deal with problems or complaints from tenants daily, and always have a smile on their face and get things done. The complex is clean and quiet. We are very happy here.

                                  Review Author Icon

                                  anonymous

                                  Resident 2013 - 2014

                                  7/30/2014

                                  They commit many illegal practices and try to take advantage of poor people. You can find blog posts and formal complaints about how they (Richdale) don't fix anything and create contracts that won't stand up in court. Their management company gives people the run around by refusing to return their resident's calls in a timely manner. I really hope people know the risk they are taking in living in a place like this. They will enter your apartment without your permission. They will charge you for your neighbor's heat even if you do not have any. They will accuse you of bringing bedbugs into the apartment when it is their fault. They will attempt to steal or overcharge their residents in order to prevent the inevitable from happening, it turning into Section 8 housing.

                                    Review Author Icon

                                    maple0927

                                    Resident 2014

                                    6/24/2014

                                    I moved in there because of the good reviews on the website but there are some issues. Their building has major draining issues. I lived there for 5 months this year and the pipe in the ceiling leaked once every month. It started with small leak and then went into a major leak which actually broke through the ceiling and made the carpet soaking wet. The manager sent someone to paint over the water stain from the first time without any effort looking into the problem until the ceiling was broken. I was told the rent for the last month will be prorated because my lease is due before the end of the month. I couldn't adjust the amount for the rent on the website so I paid the full month rent and then told the manager about this situation. She said it will be refunded but now it is not the case. She said that she didn't remember this conversation and she must misunderstand. The only thing she could say is sorry but she can't fix the problem.

                                      Review Author Icon

                                      Amy_Mick

                                      Resident 2013 - 2014

                                      5/8/2014

                                      To start off WORST place to live!!... The first two months that we lived there we had to scolding hot showers because they ignored our request for maintenance, which they did the whole time we lived there. We had to go in on a weekly basis to ask them to do the same things. We went a month without cable because they kept telling us they had cable on backorder...it never came we had to have cox come in and do it. one of our bathtubs always filled with water while you showered. Our dryer didnt work for the first month. One of the patios had concrete ready to fall through and it took us calling corporate to get that fixed. We asked for a fireplace and when we moved in there was not one. They had numerous people working at the office and all were extremely rude! Especially they property manager now, ------!!! She avoided calling me back on issues , as well as lied to me on things she claimed she had. Two times we had water damage due to weather and the neighbors above us not turning off their bathtub, it took the office a month both… See More>
                                        Review Author Icon

                                        whiteduv36

                                        Resident 2001 - 2014

                                        3/23/2014

                                        This is home!!! I have lived here for about 15 years and its the bes. Maintaince is quick and responds almost immediately to calls. Our present leasing staff Shelley and Marlene are great. Shelley has been our manager for only a few months but she does her best to stay on top of things. She is always plesant and both she and Marlene are very professional. Shelly walks the extra mile and Marlene is super at follow up calls to see if work was done. We have a great team now and living here is pleasant. All are extremely helpful to me. I appreciate it.

                                          Review Author Icon

                                          aprilboston04

                                          Resident 2011 - 2013

                                          6/2/2013

                                          The office staff is always friendly and helpful! And whenever there is a maintenance concern, they show up quickly to resolve the problem!!

                                            Review Author Icon

                                            my4horses

                                            Resident 2013

                                            5/21/2013

                                            This is a wonderful place to live. Maintenance is fast and efficient. Brandee the property manager has always been super helpful. Quiet community, courteous neighbors, wish I would have moved here sooner! Lots of room for the money!!

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                                              Mustang0669

                                              Resident 2012 - 2013

                                              4/5/2013

                                              I really feel like this is home. The office staff is very helpful and knowledgable whenever I have a concern or comment I've always have received immediate results. The maintainence here is unbeatable. I feel very secure and safe here as well.

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                                                scofield21

                                                Resident 2012 - 2013

                                                4/1/2013

                                                Great place to live! My rent is $650 a month, but I never pay ANY utilities! This complex is right by Interstate 680, so travel to anywhere is quick and easy! The ladies in the office rock!!

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                                                  anonymous

                                                  Resident 2013

                                                  3/21/2013

                                                  I am fairly new to the Bristol Square community. So far I love my new apartment. My move in process went very smooth. The office staff are extremely helpful and friendly. I am glad that I chose Bristol Square for my new home.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    B

                                                    1 Bed, 1 Bath | 787 sq. ft.

                                                    $790 - $1,075

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    A, S, CH

                                                    1 Bed, 1 Bath | 780 sq. ft.

                                                    $735 - $1,025

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 835 sq. ft.

                                                    $755 - $980

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    4.0

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.0

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer and Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $25. Restrictions: 2 Pets Maximum. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $25. Restrictions: No Aggressive Breeds, 2 Pets Maximum. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Brick Exteriors
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Cox Contour TV Available
                                                    • European Designs
                                                    • Fitness Center
                                                    • Fully Equipped Country Kitchens
                                                    • Gated Access
                                                    • Juliette Balcony
                                                    • Landscaped Courtyards with Mature Trees
                                                    • On-Site Management
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Premium Closet
                                                    • Scenic Patio Views
                                                    • Spacious Floor Plans
                                                    • Sundeck
                                                    • Two-way Exposures
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                                                    Leasing

                                                    S-P-A-C-E. We wanted to spell it out for you. If you are looking for tremendous living space, but not tremendous rents, make Bristol Square Apartments in Northwest Omaha your new home. Apartment plans at Bristol feature huge living areas, formal dining rooms, utility rooms, country kitchens and great decks. You just might forget that you are living in an apartment.Better yet, Bristol Square's location is fantastic. Nestled in an established northwest Omaha residential neighborhood, Bristol Square Apartments is only minutes to I-680, Westroads Mall and lots of fun eateries and entertainment venues along the Maple Street corridor.Once you've settled into these spacious Omaha apartments, you'll never want to leave.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 61 number of votes by renters, Bristol Square Apts is currently rated 3 out of 5 stars.
                                                    Bristol Square Apts is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Bristol Square Apts is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Bristol Square Apts is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Bristol Square Apts is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Bristol Square Apts is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Bristol Square Apts is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: 2 Pets Maximum
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: No Aggressive Breeds, 2 Pets Maximum
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Bristol Square Apts

                                                    June 2024

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                                                    Bristol Square Apts is a 780 - 1,599 sq. ft. apartment in Omaha in zip code 68134. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $735 - $1,540. Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

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