Review History for anonymous

Lionshead Apartments


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anonymous

Resident 2020

8/16/2020

Current resident and have enjoyed my time here. Initially intended as a pit stop but surprised myself and renewed the lease after the first one was up, had no issues whatsoever so it made sense. Was planning on continuing my residence here but unfortunately I will be unable to. A few months ago, my AC went out - Like completely went out. Lived in 99 degree conditions for a few weeks which was miserable but not the fault of anyone, it happens. Took some time to repair due to the pandemic (again, not Lionshead's fault) but that was not the issue, maintenance is actually pretty great. Thing is they installed what is likely the loudest AC unit in all the land. Literally. Sleeping is difficult, work is a challenge. My company made the decision to work from home the rest of the year, and my position requires virtually training and onboarding new classes. As loud as this thing is just living with it, apparently the sound from the other end of the speakers is equivalent to trying to drive on the highway with the top down on a cell phone. For this reason I will, with regret, attempt to find another living arrangement. Only reason I'm including this in my review is because I am hopeful someone, somewhere within Richdale with some authority or pull with this stuff reads it, and can maybe help me out so I can stay. Maintenance is limited on what they can do (was told it's a new vendor they order from and the few they've ordered are all this bad). Anyways, great place but before renting make sure you request a unit with a normal air conditioner.
    Manager

    5/27/2021

    Lionshead Apartments
    Hello, while we are glad you enjoyed your experience at LionsHead, we are disappointed to learn that you were not fully satisfied. It is our practice to ensure residents are comfortable in their apartment home and we are disappointed you felt otherwise. We have several multi-year residents who love living with us and we hope you will give us another opportunity to deliver the same experience to you.

    Review 7 out of 224

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    Lionshead Apartments

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