Oakwood Trail Apartments
#2,036 #8 #10

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Oakwood Trail Apartments

11724 Norwick Plaza , Omaha, NE 68164
(157 Reviews & Surveys)
$1,003 - $1,163/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

$1,003

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

$1,112

See Floor Plan Details

2 Beds, 1.5 Baths

$1,163

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.3

Safety

3.9

Office Staff

4.8

Maintenance

4.5

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

14

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

D+

Average time to respond to reviews

58.21 days

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Oakwood Trail Apartments Reviews

(36)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1160385

Verified Resident 2010 - 2024

4/8/2024

Small nice apartment! A friendly neighborhood with lots of walking space and a nice pond to walk around! Alot is happening with the new wood floors in the hallway! The paint looks nice also! A good starter place that's for sure!

    Manager

    4/9/2024

    Oakwood Trail Apartments
    Thank you so much for taking the time to leave us a review! We are very happy we could provide you with a positive experience! Please let us know if you need anything by reaching out to oakwoodtrailapartments@lundco.com. Thank you, and have a great day!
    Review Author Icon

    Resident 1240062

    Verified Resident 2023 - 2024

    4/1/2024

    I like the place. It is a nice place to live at. The leasing office is quick to respond to all my requests. It is a great team. I am happy to be here. I have just renewed my lease. I hope the next year… See More >
      Manager

      4/3/2024

      Oakwood Trail Apartments
      Thank you for taking the time to leave a review! We are so glad you are happy to call Oakwood Trail home and grateful that you've decided to stay. Please reach out to us at oakwoodtrailapartments@lundco.com if you need anything. Have a great day!
      Review Author Icon

      Resident 1238209

      Verified Resident 2021 - 2024

      3/25/2024

      Understanding property managers, great building staff and reasonable rent. This has been a great place to call home for almost 4 years. I have never had a single issue with anything. I have always gotten plenty of notice when they were doing working so I… See More >
        Manager

        3/27/2024

        Oakwood Trail Apartments
        Thank you for taking the time to leave a review for us! We are ecstatic that the years of calling Oakwood Trail Apartments home were wonderful :) While we hate to see you go, you know where to find us in the future! Please reach out to us at oakwoodtrail apartments@lundco.com if you need anything. Thanks again for your praise!
        Review Author Icon

        Resident 1212095

        Verified Resident 2023

        12/27/2023

        Some of the neighbors are nice. The staff is great. Just a few small issues with my apartment that will take no time to fix. Maintenance is great and helpful. We have not have a problem at this residence.

          Manager

          12/29/2023

          Oakwood Trail Apartments
          Thank you so much for taking the time to leave a positive review for Oakwood Trail! We are glad that you've had a good experience so far! If you have any maintenance issues that still need addressed, please reach out to oakwoodtrailapartments@lundco.com. We have plenty of exciting things to look forward to at Oakwood Trail in 2024! We hope you continue to enjoy your experience. Thank you!
          Review Author Icon

          Resident 1199169

          Verified Resident 2023

          11/13/2023

          It's very quiet. The apartment itself as well as the grounds are quiet & it all feels very safe here. Everyone of our neighbors have been very welcoming & friendly We love easy access to grasslands out back & sitting areas at the… See More >
            Manager

            11/14/2023

            Oakwood Trail Apartments
            Thank you for taking the time to leave Oakwood Trail Apartments a positive review! We appreciate the kind words and are glad you are enjoying the beautiful scenery! Please let us know if you have any concerns by reaching out to oakwoodtrailapartments@lundco.com. Thank you!
            Review Author Icon

            Resident 1192231

            Verified Resident 2021 - 2023

            10/23/2023

            Things have gotten much better at Oakwood Trail since Lund took over the management of the property. The current property manager, Maggie, is awesome. She cares about the property and the residents. She has spearheaded many improvements since she took over.

              Manager

              10/23/2023

              Oakwood Trail Apartments
              Thank you so much for taking the time to leave us a review. We appreciate your kind words! As always, let us know if you need anything! Thank you!

              Updated Review

              Review Author Icon

              Resident 1169207

              Verified Resident 2023

              10/17/2023

              I have had nothing but a wonderful experience , the people are friendly and management & maintenance are just so friendly and great to work with. My needs were met as far as my disability to transfer from third floor too first floor apartment and… See More >
                Manager

                3/1/2024

                Oakwood Trail Apartments
                Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

                Updated Review

                Review Author Icon

                Resident 1166636

                Verified Resident 2023

                10/4/2023

                I moved a few months ago, there were some things to repair but they were done in time. The person in charge at the office is very friendly, although there are some things that need to be improved , such as security in common areas… See More >
                  Manager

                  10/4/2023

                  Oakwood Trail Apartments
                  Thank you for taking the time to leave us a review and mentioning our on-site staff! We appreciate your feedback and are always working on keeping all areas of the property secure for our residents. For any specific concerns, please reach out to oakwoodtrailapartments@lundco.com. Thank you!
                  Review Author Icon

                  Resident 1167718

                  Verified Resident 2022 - 2023

                  8/7/2023

                  I have been living in Oakwood Trail apartments for over a year and I do not regret of being part of this community. It is a safe, calm and secured place to live according to my personal experience. Thanks

                    Manager

                    10/4/2023

                    Oakwood Trail Apartments
                    Thank you for taking the time to leave us a review in August! We appreciate your kind words and are ecstatic that you are having a great experience at Oakwood Trail! Did you know that you can earn a $150 rent credit if you refer someone to our community? Make sure to send your friends and family our way! You can always reach us at oakwoodtrailapartments@lundco.com if you need anything. Thank you!
                    Review Author Icon

                    anonymous

                    Resident 2023

                    7/24/2023

                    Very happy!!!

                    The staff is always on top of things, maintenance is always there when you request them, and do NOT put things off. We could not be happier with the apartment amenities, location, and views we have! I had to beg for pest control at our… See More >
                      Manager

                      10/4/2023

                      Oakwood Trail Apartments
                      Thank you for taking the time to leave us a review in July! We appreciate your kind words and are ecstatic that you are having a great experience at Oakwood Trail! Did you know that you can earn a $150 rent credit if you refer someone to our community? Make sure to send your friends and family our way! You can always reach us at oakwoodtrailapartments@lundco.com. Thank you!
                      Review Author Icon

                      Resident 1162791

                      Verified Resident 2023

                      7/24/2023

                      There are not many complexes in Omaha or anywhere that have the organization & professionalism as Oakwood Trails. They do a good job keeping the grounds clean and sightly, the maintenance is timely & accurate and the upkeep is kept up! Definitely recommend this place… See More >
                        Manager

                        10/4/2023

                        Oakwood Trail Apartments
                        Thank you for taking the time to leave us a review in July! We appreciate your kind words and are ecstatic that you are having a great experience at Oakwood Trail! Did you know that you can earn a $150 rent credit if you refer someone to our community? Make sure to send your friends and family our way! You can always reach us at oakwoodtrailapartments@lundco.com. Thank you!
                        Review Author Icon

                        Resident 1158379

                        Verified Resident 2022 - 2023

                        7/10/2023

                        We have been hear for about one year now. The area is quiet with a lot of shade trees. The little dog park area is kind of a joke, as it's so small. There is a small park with a pond right next to the… See More >
                          Manager

                          10/4/2023

                          Oakwood Trail Apartments
                          Thank you for taking the time to write us a review in July! We are so glad you enjoy the location of our beautiful community. We also appreciate your feedback on the dog park - we will take that into consideration! If there is anything particular you'd like to discuss with management, please reach out to us at oakwoodtrailapartments@lundco.com with any concerns. Thank you!
                          Review Author Icon

                          Resident 1149889

                          Verified Resident 2016 - 2023

                          6/13/2023

                          Since I've been here only thing that changes a lot I would say is Property Management and everyone has been very nice. People can be pretty loud sometimes running up the stairs and slamming doors. I've had issues with previous maintenance not fixing things or… See More >
                            Manager

                            10/4/2023

                            Oakwood Trail Apartments
                            Thank you for taking your time to write this review in June! We do apologize that you've had some bad experiences with slamming doors, as we are still working on finishing the interiors of the buildings after the renovations this summer. Please reach out to us in the office at oakwoodtrailapartments@lundco.com if there is anything particular you'd like to discuss. Thank you!

                            Updated Review

                            Review Author Icon

                            Resident 1118931

                            Verified Resident 2020 - 2023

                            6/5/2023

                            Since new management it has gone down hill. Dog poop everywhere, service orders not being done in a timely manner. Trash in parking lots. The only perk is the pond and the trail. There are no amenities. It is a small community.

                              Manager

                              3/1/2024

                              Oakwood Trail Apartments
                              We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve.
                              Review Author Icon

                              Resident 1118768

                              Verified Resident 2016 - 2023

                              3/6/2023

                              Generally this is a very peaceful quiet atmosphere. The office personnel have always been very friendly and helpful. I do wish that there was some sort of recycling service available. I also wish the building halls etc were kept cleaner.

                                Manager

                                10/4/2023

                                Oakwood Trail Apartments
                                Thank you for your kind words about Oakwood Trail and your feedback! We are working on making this community cleaner after all of our big projects this summer! We hope you have seen the improvements. Thank you!
                                Review Author Icon

                                Resident 1116825

                                Verified Resident 2020 - 2023

                                2/27/2023

                                Lund are the 3rd company to own it. I lived there in the late 90s also. CIP owned it for years and were fine. Burlington staff were nice but they had a lot of maintenance turnover, however it was the early pandemic. I think… See More >
                                  Manager

                                  10/4/2023

                                  Oakwood Trail Apartments
                                  Thank you for taking the time to leave us a review in February and mentioning the on-site staff! We have been able to complete many necessary repairs and renovate the interiors of all the buildings this year, and we hope that you've found the rent increase to have been worth it. Please bring any specific concerns to management at oakwoodtrailapartments@lundco.com. Thank you!
                                  Review Author Icon

                                  Resident 1100234

                                  Verified Resident 2022 - 2023

                                  1/5/2023

                                  We moved in about 3 weeks ago. So far the manager Maggie seems to be doing her best but it feels like she may have come in to a disaster. The day we received our keys, Maggie had not started yet but the regional manager… See More >
                                    Manager

                                    10/4/2023

                                    Oakwood Trail Apartments
                                    Thank you for taking the time to leave us a review in January! We apologize that this was your experience when you first moved into Oakwood Trail. Please reach out to management at oakwoodtrailapartments@lundco.com with any concerns that have not been addressed. Thank you!
                                    Review Author Icon

                                    Resident 1099309

                                    Verified Resident 2016 - 2023

                                    1/2/2023

                                    been good and helps that I had the same neighbors during this time seems safe and quiet close to stores and mine doctors only draw back is when leaving out you might have wait a few because fort is a real busy… See More >
                                      Manager

                                      10/4/2023

                                      Oakwood Trail Apartments
                                      Thank you for your kind words about Oakwood Trail! We hope that you are still enjoying your home since The Lund Company has taken over management!
                                      Review Author Icon

                                      anonymous

                                      Resident 2016 - 2021

                                      9/11/2021

                                      Lots of families don’t watch their children. Babies are constantly playing in the street. I’ve seen about 5 pit bulls and no one picks up after their pets. There is always trash everywhere. I’m not at a place where I can move right now and… See More >
                                        Manager

                                        1/23/2024

                                        Oakwood Trail Apartments
                                        Hello, thank you for taking the time to leave a review. We are sorry that you had a negative experience during your time at Oakwood Trail. However, we are under new management now and have been able to make several improvements throughout the property, with many more to come! We’d love for you to see our new renovated apartments! We hope that you consider Oakwood Trail in the future. Take care!
                                        Review Author Icon

                                        anonymous

                                        Resident 2019

                                        10/22/2019

                                        I love my apartment but it was not clean when I moved in, CIP sold the property to Burlington Capital a month after we moved in which has turned out to be awful, we have been battling off an on with bugs in the apartment… See More >
                                          Manager

                                          1/23/2024

                                          Oakwood Trail Apartments
                                          Hello, thank you for taking the time to leave a review. We are sorry that you had a negative experience during your time at Oakwood Trail. However, we are under new management now and have been able to make several improvements throughout the property, with many more to come! We’d love for you to see our new renovated apartments! We hope that you consider Oakwood Trail in the future. Take care!
                                          Review Author Icon

                                          anonymous

                                          Resident 2018

                                          7/23/2018

                                          Oakwood Trail is a great apartment community. The staff are super friendly and always great to go chat with when you have a package to pick up or need something resolved. I haven't had any issues with my apartment that haven't been resolved in less… See More >
                                            Manager

                                            1/23/2024

                                            Oakwood Trail Apartments
                                            Hello, thank you for taking the time to leave a review. We are glad that you had a positive experience during your time at Oakwood Trail. We are under new management now and have been able to make several improvements throughout the property, with many more to come! We’d love for you to see our new renovated apartments! We hope that you consider Oakwood Trail in the future. Take care!
                                            Review Author Icon

                                            anonymous

                                            Resident 2015 - 2016

                                            6/29/2016

                                            These apartments truly suck they maintenance suck office experience sucks they overcharge you they are over all a bad experience and I never have had one until I moved at apartments here I would not recommend anybody to this apartment

                                              Manager

                                              1/23/2024

                                              Oakwood Trail Apartments
                                              Hello, thank you for taking the time to leave a review. We are sorry that you had a negative experience during your time at Oakwood Trail. However, we are under new management now and have been able to make several improvements throughout the property, with many more to come! We’d love for you to see our new renovated apartments! We hope that you consider Oakwood Trail in the future. Take care!
                                              Review Author Icon

                                              anonymous

                                              Resident 2013 - 2016

                                              4/15/2016

                                              The staff is a sad joke. No one is ever in the leasing office when you need them. They will purposely ignore phone calls. Maintenance is a bunch of inexperienced guys. the on call maintenance is a joke as well. I had a woman laugh… See More >
                                                Manager

                                                1/23/2024

                                                Oakwood Trail Apartments
                                                Hello, thank you for taking the time to leave a review. We are sorry that you had a negative experience during your time at Oakwood Trail. However, we are under new management now and have been able to make several improvements throughout the property, with many more to come! We’d love for you to see our new renovated apartments! We hope that you consider Oakwood Trail in the future. Take care!
                                                Review Author Icon

                                                anonymous

                                                Resident 2015

                                                12/9/2015

                                                I didn't really have any issues upon moving in. While maintenance did fix things, they easily broke again. There has been a high turnover in staff in the year I have lived here. Upon moving out, I was a few days… See More >
                                                  Manager

                                                  1/23/2024

                                                  Oakwood Trail Apartments
                                                  Hello, thank you for taking the time to leave a review. We are sorry that you had a negative experience during your time at Oakwood Trail. However, we are under new management now and have been able to make several improvements throughout the property, with many more to come! We’d love for you to see our new renovated apartments! We hope that you consider Oakwood Trail in the future. Take care!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2015

                                                  11/3/2015

                                                  Worst Apartments I have ever lived in! The Front office Staff is rude, and never call you back. In the 4 month span of living there the maintenance man was in our apartment twice a month at the least. Our air went out at least… See More >
                                                    Manager

                                                    1/23/2024

                                                    Oakwood Trail Apartments
                                                    Hello, thank you for taking the time to leave a review. We are sorry that you had a negative experience during your time at Oakwood Trail. However, we are under new management now and have been able to make several improvements throughout the property, with many more to come! We’d love for you to see our new renovated apartments! We hope that you consider Oakwood Trail in the future. Take care!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    This community is managed by

                                                    Lund Company

                                                    A-
                                                    A-
                                                    Communities
                                                    118

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    Based on 157 number of votes by renters, Oakwood Trail Apartments is currently rated 4.1 out of 5 stars.
                                                    Oakwood Trail Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Oakwood Trail Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Oakwood Trail Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Oakwood Trail Apartments is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Oakwood Trail Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Oakwood Trail Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 58.21 days to their community reviews in the past year.
                                                    Lund Company
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Oakwood Trail Apartments

                                                    April 2024

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                                                    Oakwood Trail Apartments is an apartment in Omaha in zip code 68164. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,003 - $1,163. Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

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