Old Market Loft Apartments
#17,358 #80 #138

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Old Market Loft Apartments

1011 Jones Street, Omaha, NE 68102
(73 Reviews)
$1,085 - $2,330/mo

Move-In Specials

Get your first full month rent-free when you move in by June 30th! Contact the office for details.

Old Market Loft Apartments Reviews

(73)

3.9 rating

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73 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2023

12/4/2023

Horrible place to live

I lived here for two years and had the absolute worst experience. The management and staff is incredibly rude and EXTREMELY hard to get ahold of. Maintenance also never fixes things in a timely manner or does things well - I had outstanding requests for over a year and frequently had to get the same thing fixed over and over again. The building itself is very dingy and dirty. There would often be pet feces in the hallways for days at a time because they only have the cleaning staff clean on the first floor. There was once dried up poop in the hallway for over a month! Frequently there is pet pee in the elevators that just dries up because the owners don't clean up. The building also constantly smells like marijuana. The elevators! This was one of the worst parts about living here. Only about 1/2 the elevators on this property work at a given time and they often take weeks, if not months to repair. For over a month I had to enter in through the far door, go up to the eighth floor, and walk across two buildings to get to my apartment because the elevators… See More>
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    anonymous

    Resident 2021 - 2023

    10/24/2023

    HORRIBLE

    Do not rent here - worst leasing office in the city, they will take your money and never once do anything to help you after that. Read the recent google reviews and you’ll see what I am talking about. I never leave reviews but the people here are so terrible I am taking the time to warn others

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      anonymous

      Resident 2021 - 2022

      9/30/2022

      A nightmare

      I’ve lived in Old Market Lofts over a year now and it has been an absolute nightmare. I heard that it used to be a really nice place to live, though I can tell you firsthand that is no longer the case. My car was totaled among many others when the flood last year resulted in the underground garage being flooded and the vehicles submerged underwater. I bought a new car, and now that car has suffered damage parking in the very same garage. The ceiling of the parking garage above my spot is quite literally crumbling, leaving pieces of cement on top of my vehicle, something I alerted management to months ago. Since that time, a rust-like liquid has been dripping down onto my car, eating away at the paint and leaving serious damage that will likely cost more to repair than what it’s cost me to park there the entire time I’ve lived here. The elevators were down for months after the flood, and even since then have been down time and time again. I was trapped in the elevator once before and the emergency call button didn’t even work, thank God I had my phone with me… See More>
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        jdjackson16

        Resident 2022

        3/21/2022

        The move in process went very smoothly thanks to the staff. Alondra was very responsive and helpful with any questions I had. Also, the large elevators made the actual move in process very easy, we had no issues getting larger furniture in. Great neighborhood with plenty to do within walking distance, highly recommend checking these apartments out!

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          John_M173

          Resident 2022

          3/9/2022

          It was vey easy to move into Old Market Lofts. The staff was friendly and knowledgeable and was able able to provide all requested information in a very timely manner. The doorways and elevators accommodate full-sized furniture (90" sofa).

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            Tina_J642

            Resident 2022

            2/26/2022

            So far this has been a GREAT experience. Ashley helped us throughout this process & has been great every step of the way. We lo e our new space. I would recommend these lofts if you are looking for a larger space. The lofts have very high ceilings. Thanks Ashley for all your assistance!

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              chefmateo.js@gmail.com

              prospectiveVisited 2022

              2/24/2022

              Went for a tour of three separate apartments and all my questions were answered effectively. Very professional walk through of all they had to offer and very welcoming atmosphere. Two thumbs up for sure.

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                Sobe74

                Resident 2022

                2/18/2022

                Alondra does a great job! Staff is very friendly. Maintenance took care of an issue within 24 hours. Rent is reasonable considering location. Lofts have a gym in the building so it makes it very easy to workout. Great rooftop view.

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                  keljkim29

                  Resident 2021

                  10/25/2021

                  I did an online tour for my current apartment. Ashley was great in assisting me with questions I had due to moving from out of state. I was looking for a 2bed 2bath. If looking on the site there are views of these. It is kind of confusing - I wanted a 2/2 large and ended up with a 2/2 ( different in closet space). I am happy with the size of my choice. Of course closet space is also welcomed, I like my view of Old Market and downtown. The elevators are fine despite the numerous people complaining who have obviously never lived in a building like this. The atrium has a coy pond area, and seating area. The community center is spacious and the fitness area works. The outdoor area looks great as well. There is parking in the garage or off street parking ( for a fee ) or there is a garage across the street that is covered and has the ability for recharging (part of downtown not the apartment). There are a few minor things that need repair in my apartment , none that will hinder by ability to function daily. There is a package… See More>
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                    anonymous

                    Resident 2021

                    7/1/2021

                    Leasing office was incredible and made everything so easy and stress free especially with my small window of time. Move in process was great with all the available carts at the entrance of the building for easy loading. Fantastic location and community!

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                      anonymous

                      Resident 2017 - 2021

                      3/9/2021

                      We are living in our second unit. Maintenance team and Jody in the office are great, but Elevated Living seems to not care about stained carpet, worn off paint and layers of dust on ductwork and windows. And the fridge is scratched and dented in 6 places. This is my second unit, it’s beautiful and I love it. But so far I have spent over $300 professional cleaning areas that I cannot just dust with a long swifter because they are TOO dirty. Old Market lofts is sending out carpet cleaners and a window company because None of the windows will open/stay open. Of course all theses things should have been done before we moved in. We pay $1600 base rent - you would think a manager would inspect before move in...There has definitely been a change in the last 2 years regarding what constitutes clean. The beautiful I hope this is helpful. Also- One of atrium elevators is so grimy on the outside you can barely see out.

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                        anonymous

                        prospectiveVisited 2021

                        2/24/2021

                        My family went to tour old market lofts and we were up front regarding having a pet. At the last minute prior to signing the lease we were informed that our family pet would not be allowed on the property however we could sign a lease. We were up front and NOT one time were we offered any verbal or written documentation that informed us of the dog weight/breed restriction. Now they are refusing to refund the fees. This company has been shady and deceitful all the way around. When brought up to the manager who assisted us she simply said "sorry for the confusion". As I have brought it to the manager's supervisor all I got in response was "sorry for the confusion... not our problem". If you are looking for a decent, honest, and forthright company to live this is NOT the place for you. Obviously they do not place the customer first or see customer's as a priority.

                          Review Author Icon

                          anonymous

                          prospectiveVisited 2020

                          12/26/2020

                          I had a great experience applying to live at Old Market Lofts! Unfortunately, I could not visit Old Market Lofts in person during my apartment searching process, but the staff at OML made it a straightforward process. Lauren E from the leasing office was extremely helpful and went above and beyond to help me feel welcomed to the community. Throughout the process, Lauren communicated with me over the phone to answer my questions, sent me pictures of apartment floor plans via email, and uploaded apartment video tours on Youtube for me to view. Virtually picking an apartment can be fairly stressful, but the OML staff saved me several hours of worry. I highly recommend working with OML and looking into finding an apartment unit to live in there.

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                            anonymous

                            Resident 2018 - 2020

                            12/17/2020

                            We have lived in Old Market Lofts for almost three years. The size of the apartment alone is worth resigning our lease from year to year. After looking at other apartments downtown nothing compared to the size and price. It's by far the most affordable for what you're getting. I enjoy the community space on the roof (i.e. free gym; community room and roof). Whenever we have needed maintenance they have always been in our apartment within 24 hours and are very respectful. The staff (specifically Joseph) have been great to work with when needed. The only minor flaw is that the walls can be thin so you do hear your neighbors occasionally but again, for the price and the size we're willing to live with that especially because the location is perfect. Easily walk to dinner, coffee, College World Series, CHI Convention Center, etc.

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                              Kristen_S428

                              Resident 2019

                              12/17/2019

                              The staff at Old Market Lofts is great! Everyone is very friendly and informative. The perks through Community Rewards are nice, too! The only downside living here thus far is that the common areas are not always very clean and the windows are quite thin, which mean it is very cold in the winter, even with the heat up.

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                                anonymous

                                Resident 2019

                                8/13/2019

                                Overall, Old Market Lofts were a cool introduction to Omaha. After being here over a year I don't think it's worth the price. The views and deck are great, but the building itself is mediocre, pretty dated, with average management. And in the last year it seems to have gone downhill... Little upkeep with the gym, and the building stinks like garbage. It's embarrassing.

                                  Manager

                                  8/15/2019

                                  Old Market Loft Apartments
                                  Hi Olivia, we appreciate your feedback and would like the chance to discuss some of your concerns so we can see what we can do to improve your stay with us. Please reach out to communications@elevateliving.com
                                  Review Author Icon

                                  anonymous

                                  Resident 2018

                                  10/29/2018

                                  I recently moved into Old Market Lofts back in August and have been nothing but impressed. I felt welcomed the moment we stepped into the leasing office for our apartment tour and that feeling has not diminished at all. Management is incredibly helpful and any maintenance requests have been completed within a day or two of submitting them. The apartments themselves are perfectly laid out and very quiet. My window backs up to the train station and I cannot hear the train whatsoever at night. I also share a wall with my roommate and we cannot hear each other from our rooms if our doors are closed so they are very soundproof as well, meaning you will not be hearing your neighbors late at night either. The residents are very considerate too. The location cannot be beat as well. Many people assuming the rent must be really high due to the location but it is incredible reasonable. Parking in the building in comparable to other apartments in the area as well and the garage is well maintained. I have also made great use of the community spaces, such as the gym and the community room - areas that are open… See More>
                                    Manager

                                    11/8/2018

                                    Old Market Loft Apartments
                                    Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
                                    Review Author Icon

                                    CodyW117

                                    Resident 2018

                                    10/29/2018

                                    The management at Old Market Lofts is excellent. Everyone in the leasing office is very friendly and welcoming. They were able to get me exactly what I was looking for very quickly, and answer any question I had. The building itself is beautiful and well maintained. It's definitely worth a visit for any prospective residents looking for something in the old market. Thank you! -Cody

                                      Manager

                                      11/8/2018

                                      Old Market Loft Apartments
                                      Codyw117, we are so happy to read such a great review about Old Market Lofts! Thank you!
                                      Review Author Icon

                                      David_B620

                                      Resident 2018

                                      10/29/2018

                                      Excellent location in a building with plenty of character and amenities. Staff are very pleasant, receptive and helpful. Online portal for lease review signing and payment all made the move in process smooth.

                                        Manager

                                        11/8/2018

                                        Old Market Loft Apartments
                                        We appreciate your positive review about your recent experience with us! Please let us know if there is anything we can do for you in the future.
                                        Review Author Icon

                                        GHD278

                                        Resident 2017

                                        12/15/2017

                                        Old Market Lofts is in a prime location, so you do pay a pretty steep price. I found overall it to be pretty reasonable given the location. There are a lot of new places springing up for about the same cost, that I think would be better. I lived there the past year and had an OK experience. 2.5/5 would be more appropriate than a 2 or a 3 Management is OK. I had a couple of especially negative interactions with them, but overall they do a good enough job. I find their communication to be a bit passive-aggressive, and their overall ability to be proactive lacking. We had a significant, recurring ceiling leak and navigating that experience was a nightmare with the two women who were in charge. I ended up contacting corporate directly in an attempt to have my situation resolved, which it was, after pulling teeth. The walls are quite thin, and the air flow is strange. We had some 4/20 friendly neighbors next door, and it was obvious when they had just completed a session. It was unfortunate that the smell came right into our bedroom as we were trying to sleep. Packages are the absolute… See More>
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                                          anonymous

                                          Resident 2016 - 2017

                                          8/3/2017

                                          When I first saw the old market lofts, I LOVED it from outside. The apartments are nice (overpriced) but I do consider amenities too don't get me wrong. After living there oh my, I was on the 6th floor and your tenants living on this floor are as loud as a college dorm. The walls are thicker at a Motel 6 or 8, I could hear actual conversations the neighbors had, not to mention everything (hmmmm) they did. I mean hearing them opening up saran wrap or I would never recommend them to anyone.

                                            Manager

                                            8/8/2017

                                            Old Market Loft Apartments
                                            I'm very sorry to hear you had a negative experience at Old Market Lofts. We take resident feedback very seriously and use it to improve our property and processes. If you'd be willing to speak to us directly about your concerns, please contact us at communications@elevateliving.com.
                                            Review Author Icon

                                            anonymous

                                            Resident 2015 - 2017

                                            6/28/2017

                                            I loved the Old Market Lofts when I first moved in. Great neighborhood close to everything but not right in the middle of the market, super cute apartments (tons of different layouts) the building is huge. The rooftop has amazing views. The people who live in the building are diverse, mostly young professionals. It does get kinda of crazy in the summers, lots of after parties. The walls are thin so you do hear everything, I mean everything... The building is somewhat of a maze because its three buildings in one, so that gets tricky. I had a couple issues when I lived there with maintenance problems. Mostly my ancient washer and dryer I think I called on it 15 times, before I finally got a new one. My biggest issue was the leasing office. It was always a hot mess, always a new manager and staff. That was ultimately the reason I decided to move.

                                              Review Author Icon

                                              anonymous

                                              Resident 2016 - 2017

                                              6/23/2017

                                              The maintenance here is awful. Communication on what they are doing and when needs to be highly improved. They will give me a wide window of time when they expect to enter, which isn't good for anyone's schedule. Maintenance fails to realize that when they enter your apartment, they are disrupting your daily schedule, especially when you work from home. They are more worried about having conversation with you then hurrying up and fixing the problem at hand, which is highly irritating to say the least. The emergency maintenance is a joke. Every time I've called, they make excuses for all the things they have to do in their personal lives before they can come fix a problem in my apartment. Typical wait time is at least an hour and maybe more -- and that is for issues that need attention IMMEDIATELY like lack of hot water. I think overall that management is very professional and kind; however, they do need to do a better job of keeping track of and managing their maintenance crew, as that is their biggest weakness.

                                                Review Author Icon

                                                Madelinefreeman1

                                                Resident 2015 - 2016

                                                12/29/2016

                                                I've live in the old market lofts for over a year now, and it has been my husband and I's favorite residence so far. We plan to stay here as long as the military has us living in Nebraska. Our loft is over 1300 sq ft with beautiful exposed brick walls and old wood pillars and planks. Just gorgeous. The rooftop is amazing, we enjoy the pool, hot tub, and grills. The location is unbeatable, It's located in the old market but on a very quiet street, so you get the best of both worlds. Our loft neighbors are kind. Management here is superb. Management is thoughtful, run the place well, and genuinely work to provide a great residence for the tenants. The building is really dog friendly, they even have dog treats in the leasing office. Military friendly and family friendly, as well as a great place for students or young professionals. Highly recommend. On top of everything, they offer great move-in specials. Don't miss out! - Madeline Freeman #526

                                                  Manager

                                                  1/26/2017

                                                  Old Market Loft Apartments
                                                  Thank you Madeline! We're so glad you're a part of our community!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2015 - 2016

                                                  12/16/2016

                                                  I have really enjoyed my time at Old Market Lofts. The apartments here are beautiful with high ceilings, some brick walls and a view of downtown. This place just seems to have great character and atmosphere. The new manager is very polite and attentive to any of my needs. The maintenance staff is great as well, always uniformed and cheerful. The property also seems to have great vendors, they are always very respectful when i see them on the property or in my apartment. If you are looking for something downtown, this is for you!

                                                    Manager

                                                    4/7/2017

                                                    Old Market Loft Apartments
                                                    Thank you for your kind review!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    Studio, 1 Bath | 676 sq. ft.

                                                    $1,110

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bedroom 1 Bathroom with Balcony, Patio

                                                    1 Bed, 1 Bath | 715 - 1,002 sq. ft.

                                                    $1,085 - $1,310

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bathroom

                                                    1 Bed, 1 Bath | 958 - 1,148 sq. ft.

                                                    $1,215 - $1,330

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D-
                                                    D-

                                                    Renter Ratings

                                                    D-

                                                    Review Ratings

                                                    Noise

                                                    1.5

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    2.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C-

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    • Heated Garage Parking Available
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $45. Restrictions: Pet Restrictions Apply, Combined weight of 50 lbs. Pet Limit: 2. Comments: Cats & Dogs Allowed
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $45. Restrictions: Pet Restrictions Apply, Combined weight of 50 lbs. Pet Limit: 2. Comments: Cats & Dogs Allowed
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • All Appliances Included
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Convenient to Shopping and Dining
                                                    • Dining Room or Eat-in Kitchen
                                                    • DishWasher
                                                    • Elevator
                                                    • Energy Efficient Central Air and Heat
                                                    • Fitness Center
                                                    • Furnished Available
                                                    • Gas Heat
                                                    • Gated Access
                                                    • Guest Room
                                                    • High-Speed Internet
                                                    • Lofts
                                                    • Microwave
                                                    • Premium Décor
                                                    • Private Balcony, Patio, Deck or Porch
                                                    • Refrigerator
                                                    • Sky Lounge
                                                    • Sundeck
                                                    • Walk In Closets
                                                    • Window Coverings
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                                                    Leasing

                                                    Old Market Lofts offers apartments featuring a mix of warehouse style and high end finishes. This community offers studio, one and two bedroom apartments with a variety of floor plans. You ll love the incredible views from our rooftop pool and barbecue areas. And when you re ready for a night out, you ll find yourself only minutes from museums, restaurants, bars and shops. Enjoy the charm of the historic building, combined with countless modern amenities.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 04:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Elevate Living

                                                    D+
                                                    D+
                                                    Communities
                                                    35

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 73 number of votes by renters, Old Market Loft Apartments is currently rated 3.9 out of 5 stars.
                                                    Old Market Loft Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Old Market Loft Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Old Market Loft Apartments is rated 1.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Old Market Loft Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Old Market Loft Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Old Market Loft Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Elevate Living
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $45
                                                    Restrictions: Pet Restrictions Apply, Combined weight of 50 lbs
                                                    Pet Limit: 2
                                                    Comments: Cats & Dogs Allowed
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $45
                                                    Restrictions: Pet Restrictions Apply, Combined weight of 50 lbs
                                                    Pet Limit: 2
                                                    Comments: Cats & Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Get your first full month rent-free when you move in by June 30th! Contact the office for details.

                                                    Check Availability

                                                    Old Market Loft Apartments

                                                    June 2024

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                                                    Old Market Loft Apartments is a 676 - 1,380 sq. ft. apartment in Omaha in zip code 68102. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,085 - $2,330. Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

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