Orpheum Tower Apartment Homes
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Orpheum Tower Apartment Homes

405 S. 16th St, Omaha, NE 68102
(240 Reviews & Surveys)
$1,011 - $1,458/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A+

Review Ratings

Noise

4.7

Grounds

4.7

Safety

4.5

Office Staff

5.0

Maintenance

4.8

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

12

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.83 days

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Orpheum Tower Apartment Homes Reviews

(30)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1105248

Verified Resident 2020 - 2024

4/8/2024

I love living downtown at the Orpheum Apts.. I am located near a few bus lines making it convenient in getting around. The apartment building has great staff. They are always willing to assist me with any issues which are minimal. This… See More >
    Manager

    4/8/2024

    Orpheum Tower Apartment Homes
    Thank you for the feedback. We certainly appreciate it. Have a great day!
    Review Author Icon

    anonymous

    prospectiveVisited 2024

    3/25/2024

    Great location, staff, and views!

    Visited family at Orpheum Tower recently - they love living in downtown Omaha, and in such an historic building. Great location surrounded by places for food, art, music, and more, Amazing views, beautiful lobby, and hot coffee served every day! The staff is attentive; warm… See More >
      Manager

      3/27/2024

      Orpheum Tower Apartment Homes
      Hi Anonymous, thank you for taking the time to leave a review for us at Orpheum Tower. We're happy we could meet your expectations!
      Review Author Icon

      Resident 1227865

      Verified Resident 2023 - 2024

      2/19/2024

      I really love living at Orpheum Tower. Great location, fantastic and responsive staff, clean building and great community. I think it is a wonderful place to call home and I'm lucky I get to live here!

        Manager

        2/21/2024

        Orpheum Tower Apartment Homes
        We appreciate your positive review about your recent experience with us and are so glad to have you as a resident. Have a great day!
        Review Author Icon

        Resident 1219402

        Verified Resident 2023 - 2024

        1/22/2024

        I have wanted to live here for over 20 years and my expectations have been surpassed. This is a kind and courteous community of staff and resident, who truly value peace and serenity. I could not have asked for a better experience living here. It's… See More >
        Manager

        1/23/2024

        Orpheum Tower Apartment Homes
        We thank you for your positive review and always strive to provide the best experience while living at Orpheum Tower Apartments. It appears we have in this case and will continue to strive for excellence!

        Updated Review

        Review Author Icon

        Resident 1018718

        Verified Resident 2020 - 2023

        12/11/2023

        I will say when I first moved in I was subject to stay or go after my lease ended. But when the new owners took over it slowly but surely got better and better and keeps getting better and the New Property Manager and the… See More >
          Manager

          12/11/2023

          Orpheum Tower Apartment Homes
          Thank you for your feedback. We are so glad you are enjoying the property!

          Updated Review

          Review Author Icon

          Resident 1118884

          Verified Resident 2021 - 2023

          12/5/2023

          Speedy repairs. Building is clean. Enjoy the hall music. ??. Open door?? policy. Enjoy having fresh coffee ? daily. Property is quiet. Holidays like Halloween ?? and Christmas ?? decorations are a nice touch when you first… See More >
            Manager

            12/6/2023

            Orpheum Tower Apartment Homes
            Thank you so much for your feedback. We always strive to provide the best experience for our residents and it appears we have in this case. We look forward to making this a great place to call home for the foreseeable future.
            Review Author Icon

            Resident 1201758

            Verified Resident 2021 - 2023

            11/22/2023

            Been her for almost two years and I am very much happy staying here. I feel safe and are quick to response with our request if there is anything that I need. Overall, I am pleased with our experience in our community

              Manager

              11/25/2023

              Orpheum Tower Apartment Homes
              Thank you for your positive feedback. We are so glad you are enjoying your time here!
              Review Author Icon

              Resident 1197525

              Verified Resident 2022 - 2023

              11/8/2023

              Excellent management and service staff -prompt replies to service requests-professional and open to questions-always post notifications and emails when maintenance or projects are coming -overall excellent experience

                Manager

                11/8/2023

                Orpheum Tower Apartment Homes
                We thank you for your positive review and always strive to provide outstanding service through all aspects of the community. Have a great day!

                Updated Review

                Review Author Icon

                Resident 1015200

                Verified Resident 2019 - 2023

                11/1/2023

                I have been very happy with the building and the maintenance staff! They are helpful and responsive to residents needs! Great location and great views! Great value for being in the heart of downtown!

                  Manager

                  11/1/2023

                  Orpheum Tower Apartment Homes
                  Thank you for your positive review. We greatly appreciate the feedback. Our residents are always our #1 priority!
                  Review Author Icon

                  Resident 1195001

                  Verified Resident 2023

                  11/1/2023

                  The management are amazing and so is maintenance, they're really the only plus side. The units are not taken care of very well and even though the management team just took over in august, it's still really frustrating hoe many things have issues. I loved… See More >
                    Manager

                    11/1/2023

                    Orpheum Tower Apartment Homes
                    We thank you for your honest feedback. We always strive to provide the best service and an excellent place for you to call home. It appears we have fallen short in this situation. A member of our management staff will be reaching out to ensure any issues are fully resolved for you. Once again, thank you for the review
                    Review Author Icon

                    Resident 1186022

                    Verified Resident 2022 - 2023

                    10/2/2023

                    I love the Orpheum! I appreciate the maintenance and cleaning staff. The new management has been efficient and timely. Our apartment is awesome and I constantly brag about the view! Trash chutes and washing machines are always accessible and easy to use. Windows are amazing.

                      Manager

                      11/1/2023

                      Orpheum Tower Apartment Homes
                      Thank you for your 5 star review. We greatly appreciate the feedback and always strive for excellence and to provide you a fantastic place to live

                      Updated Review

                      Review Author Icon

                      Resident 999429

                      Verified Resident 2021 - 2023

                      4/28/2023

                      Best place I've ever lived!! The management on-site is great!! It's close to everything downtown!! I vist the theater alot since living here!! Love the high ceilings!! Their is a gym downstairs, that's the best thing!!

                        Manager

                        5/5/2023

                        Orpheum Tower Apartment Homes
                        Thank you so much for your amazing review! Our staff strives to make Orpheum Tower one of the best complexes in downtown and we love knowing our hard work is appreciated. Without our residents we wouldn't be here, and we're glad you chose us as your home!!
                        Review Author Icon

                        Resident 1087444

                        Verified Resident 2022

                        11/21/2022

                        I enjoy living here. It's comfortable and quiet. The apartment complex is also located in a nice neighborhood where everything is nearby. I would definitely recommend this apartment complex to friends and family.

                          Manager

                          12/16/2022

                          Orpheum Tower Apartment Homes
                          Thank you for this review of Orpheum Tower! It's great that you're enjoying our location and your positive experience at our community. Your feedback is very important to us as we strive to continue to provide a great home and community life for all our residents. The staff works very hard to make sure everything is done timely and efficiently. We hope you will continue to have an enjoyable stay for years to come!
                          Review Author Icon

                          Resident 1086901

                          Verified Resident 2022

                          11/19/2022

                          The management team is good. Affordable Rent and great Service. Stay is Close to downtown and for work. The Management team also has some special social events which are interesting. Can Count on reliable service.

                            Manager

                            12/16/2022

                            Orpheum Tower Apartment Homes
                            Your review of Orpheum Tower has made our day! Our office and maintenance team work hard to ensure our residents have a great place to call home and everyone receives top-notch service! Please let us know if there is anything we can do to make your experience here better. Thank you for taking the time to leave us a review and choosing us to call home!
                            Review Author Icon

                            Resident 1081726

                            Verified Resident 2022

                            11/4/2022

                            Very quiet and respectful people in the building. Property managers are incredibly polite and genuinely care about what their residents have to say. Besides my apartment being overly warm due to being on the top floor, I'm very impressed. Doesn't even feel like I'm living… See More >
                              Manager

                              11/9/2022

                              Orpheum Tower Apartment Homes
                              Thank you for your review of Orpheum Tower Apartments! It's great that you're enjoying our location and your positive experience at our community. Your feedback is very important to us as we strive to continue to provide a great home and community life for all our residents. Susan will be so happy to hear your kind words! We hope you will continue to have an enjoyable stay for years to come!
                              Review Author Icon

                              Resident 1074139

                              Verified Resident 2022

                              10/10/2022

                              Orpheum Tower has been a great place to live simply without paying for a ton of amenities. Location was the most important factor to me in choosing a new apartment and the Orpheum Tower checks all the boxes. It is blocks from the old market,… See More >
                                Manager

                                10/17/2022

                                Orpheum Tower Apartment Homes
                                Thank you for this review of Orpheum Tower! It's great that you're enjoying our location and your positive experience at our community. Your feedback is very important to us as we strive to continue to provide a great home and community life for all our residents. The staff works very hard to make sure everything is done timely and efficiently. We hope you will continue to have an enjoyable stay for years to come!
                                Review Author Icon

                                anonymous

                                Resident 2019 - 2022

                                9/27/2022

                                Poor Management

                                We moved out of the Orpheum Tower Apartments months ago. This place used to be owned by Wassco, a company out of Lincoln. They told us they were selling the building because it was a money pit. The building is now owned by SR Realty… See More >
                                  Manager

                                  9/28/2022

                                  Orpheum Tower Apartment Homes
                                  Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves at Orpheum Tower and are truly sorry to hear that standard was not met in your interaction with us. We would love the opportunity to discuss this further, please contact us at 402-341-2974 or orpheumtowerapts@lundco.com so we can work to resolve any outstanding concerns. Thank you and have a good day.
                                  Review Author Icon

                                  Resident 1070205

                                  Verified Resident 2022

                                  9/27/2022

                                  I love leaving here staff is nice apartments are in good condition do keep in mind this is a old building so pipes and water with shower are slow but mostly positive things. The only problem is thin walls

                                    Manager

                                    9/27/2022

                                    Orpheum Tower Apartment Homes
                                    Thank you for leaving Orpheum Tower Apartments review. We value our residents feedback, please feel free to contact our office at 402.341.2974 or email orpheumtowerapts@lundco.com to let us know how we could improve!
                                    Review Author Icon

                                    Resident 1069710

                                    Verified Resident 2020 - 2022

                                    9/26/2022

                                    Office workers are very courteous. All work orders get completed very quickly. The view of my apartment is incredible. Everything is kept very clean and tidy in the building. Doors are secure and open with a key fob.

                                      Manager

                                      9/27/2022

                                      Orpheum Tower Apartment Homes
                                      Your review of Orpheum Tower has made our day! Our team works hard to ensure our residents have a great place to call home and everyone receives top-notch service! Please let us know if there is anything we can do to make your experience here better. Thank you for taking the time to leave us a review and recommend Orpheum Tower Apartments!
                                      Review Author Icon

                                      Resident 1067099

                                      Verified Resident 2022

                                      9/17/2022

                                      The unit is gorgeous, but the trash shoot has been out of service and our unit smells rank because of whatever the issue is. Our carpets were supposedly cleaned, but after renting a rug doctor to go over them again I cannot be certain that… See More >
                                        Manager

                                        9/23/2022

                                        Orpheum Tower Apartment Homes
                                        Thank you for your review. We are disappointed to see your rating, as our staff works hard to provide the best customer service we can for our residents. We would like to know more about your experience so that we can provide better service for yourself, current and future residents. As a community we strive to pride ourselves in providing quality apartments, excellence in customer service, and to resolve problems quickly. Please reach out to the leasing office at (402) 341 2974 or orpheumtowerapts@lundco.com so we can help put things right.
                                        Review Author Icon

                                        Resident 1043755

                                        Verified Resident 1999 - 2022

                                        7/12/2022

                                        Location and service are what keeps me here. I'm now reaching the 30 year point of residency: Why would I move? The Orpheum Tower is central to everything: Transportation, shopping, entertainment, parks, riverfront, the Old Market. It's within walking… See More >
                                          Manager

                                          7/15/2022

                                          Orpheum Tower Apartment Homes
                                          Your review of Orpheum Tower has made our day! Our office and maintenance team work hard to ensure our residents have a great place to call home and everyone receives top-notch service! Please let us know if there is anything we can do to make your experience here better. Thank you for taking the time to leave us a review and choosing us to call home!
                                          Review Author Icon

                                          Resident 1029519

                                          Verified Resident 2004 - 2022

                                          5/25/2022

                                          Great building and quick maintenance solutions. Learning new management. So far, so good. Safe and quiet for the most part. Would like to have a regular cleaning person for hallway, etc. like previous management companies.

                                            Manager

                                            6/17/2022

                                            Orpheum Tower Apartment Homes
                                            Thank you for this review of Orpheum Tower! It's great that you're enjoying our location and your positive experience at our community. Your feedback is very important to us as we strive to continue to provide a great home and community life for all our residents and will work on keeping the hallways clean as you're used to. The staff works very hard to make sure everything is done timely and efficiently. We hope you will continue to have an enjoyable stay for years to come!

                                            Updated Review

                                            Review Author Icon

                                            Resident 998775

                                            Verified Resident 2021 - 2022

                                            5/4/2022

                                            Im so happy i found this great place to live. Moving from Wisconsin was already hard but the stuff was kind and friendly, photos of the apt are accurate to the actual place. I love how it's kept very clean and maintained.

                                              Manager

                                              5/13/2022

                                              Orpheum Tower Apartment Homes
                                              Thank you so much for sharing! Our goal is 100% resident satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!

                                              Updated Review

                                              Review Author Icon

                                              Resident 998001

                                              Verified Resident 2020 - 2022

                                              4/18/2022

                                              As a senior, I love living here. I feel completely safe here and well taken care of. Except the new management doesn't change light bulbs say for like the bathroom. Maintenance is always friendly.:)

                                                Manager

                                                4/29/2022

                                                Orpheum Tower Apartment Homes
                                                Thank you for your 5-star rating! Your kind comments are so great to hear! We appreciate you and we are grateful for the opportunity to provide you with a beautiful community and a comfortable home. Please let us know if you ever have any questions, concerns, or feedback! -Orpheum Tower Apartments
                                                Review Author Icon

                                                Resident 1007877

                                                Verified Resident 2020 - 2022

                                                3/18/2022

                                                Orpheum tower apartments has been the best living experience I could ask for. Any time I have a maintenance issue it is always fixed on the same day. The property managers are knowledgeable and are always willing to help.

                                                  Manager

                                                  4/8/2022

                                                  Orpheum Tower Apartment Homes
                                                  Thank you for your feedback. We're glad to have you as a happy resident and look forward to continuing to exceed your expectations. Sincerely, Orpheum Tower Apartments

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                  This community is managed by

                                                  Lund Company

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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is security like?
                                                  LastLivingSouls
                                                  Answered on: 07/18/2018
                                                  A: There are only 2 entrances into the apartment (that I'm aware of). The front door at street level is locked after business hours and requires a fob or dial-in to open. The garage door requires a key to enter from street level. Entering the building from the parking garage crosswalk also requires a key to enter. There are also cameras pointing at entries everywhere. I'd say pretty secure.

                                                  Frequently Asked

                                                  Based on 240 number of votes by renters, Orpheum Tower Apartment Homes is currently rated 4.7 out of 5 stars.
                                                  Orpheum Tower Apartment Homes is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  Orpheum Tower Apartment Homes is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Orpheum Tower Apartment Homes is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Orpheum Tower Apartment Homes is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  Orpheum Tower Apartment Homes is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Orpheum Tower Apartment Homes is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 3.83 days to their community reviews in the past year.
                                                  Lund Company
                                                  Dogs Allowed
                                                  Weight Limit: 25lbs
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath

                                                  Check Availability

                                                  Orpheum Tower Apartment Homes

                                                  April 2024

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                                                  Orpheum Tower Apartment Homes is an apartment in Omaha in zip code 68102. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,458. Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

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