Raintree Apartments
#3,965 #21 #35

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Raintree Apartments

12021 Decatur Plz, Omaha, NE 68154
(339 Reviews & Surveys)
$1,030 - $1,550/mo

Raintree Apartments Reviews

(100)

4.3 rating

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109 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1090795

Verified Resident 2020 - 2023

10/8/2023

All Tenant questions are immediately answered by Kelly and if an urgent matter arises, Kelly is the prompt individual that maintains her trust with tenants and the tenants easily put their trust, in Kelly.

    Manager

    10/12/2023

    Raintree Apartments
    We really appreciate the shout out! Kelli is always happy to make sure that your home at Raintree is the best home in Omaha!

    Updated Review

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    Resident 1176430

    Verified Resident 2023

    10/8/2023

    It has been a ride Plumbing problems ,Outside light ,a Fire , Micro wave issues and now bugs So I keep working to make things better Thanks for fixing the things that you did TY I hope things get better ty

    Manager

    10/12/2023

    Raintree Apartments
    I am so sorry to see you are having these issues. We would like to speak to you further about what we can do to improve your home. Please contact the Leasing Office so we can start to make it right.
    Review Author Icon

    Resident 1164698

    Verified Resident 2021 - 2023

    7/30/2023

    One of the best communities we've lived in. Management is kind and accommodating. Maintenance is prompt and responsive. Great schools and businesses that are within walking distance. Grounds are clean and maintained well. Neighbors are wonderful. It's a great place to live.

      Manager

      8/3/2023

      Raintree Apartments
      We are so happy to read this! We love that you love your home at Raintree! The area is great and close to so much in the neighborhood. Our grounds team team does take a lot of pride in the way the way the community looks everyday. They won an Apartment Association of Nebraska award last year for the great upkeep of the community!
      Review Author Icon

      Resident 1139821

      Verified Resident 2022 - 2023

      5/11/2023

      This a very good community to live in especially being my first apartment I had nothing but a good experience here maintenance team did a very good job when I needed them I really appreciate everyone here

        Manager

        5/22/2023

        Raintree Apartments
        Congratulations on your first apartment, we are so happy that you had a great moving experience! Welcome to the Raintree community!
        Review Author Icon

        Resident 1128078

        Verified Resident 2019 - 2023

        4/4/2023

        it was good for what it is worth we appreciate the opportunity of simply being here. We could be better by simply leading and loving better be kind be generous be safe and efficient as much as we can.

          Manager

          4/10/2023

          Raintree Apartments
          Thank you for leaving your feedback.
          Review Author Icon

          Resident 1118341

          Verified Resident 2019 - 2023

          3/5/2023

          First year rent raised $3 then went to $50 increase each year which I can't afford now. Year 1 had trouble with a leak in furnace closet, guy came in & looked at it 3 times and did nothing. This past year maintenance has improved, very nice maintenance guys.

            Manager

            3/7/2023

            Raintree Apartments
            We are sorry to see that your issue did not get fixed immediately. We do have a pretty great team in place right now that ensures any issues are handled promptly the 1st time. We are glad to see you have noticed the change!

            Updated Review

            Review Author Icon

            Resident 925083

            Verified Resident 2020 - 2023

            2/15/2023

            Rent keeps going up. Which isn't fair. I moved here cause it was affordable. Now its not. Thsts poor practice especially when you have loyal customers and good tenants..you think that would matter. Quality of people living here is going way down too. More dangerous to live here.

              Manager

              2/16/2023

              Raintree Apartments
              Hello, we understand the frustration with increasing rents. We do our best to keep the increase as minimal as possible. However, with everything right now, inflation is real and effecting everyone. Our property taxes, utilities and cost of supplies have almost doubled in the last few years. In order to keep Raintree a great home, we do have to pass some of these costs on. I can assure you that if you look at other apartment homes in the area are rent is very competitive.
              Review Author Icon

              Resident 1111889

              Verified Resident 2015 - 2023

              2/10/2023

              apartment quality has gone down while I have lived here. trees have been cut down plus exterior lighting is not working. constant change of leasing agents plus hours are not consistent so many times no one is available

                Manager

                2/10/2023

                Raintree Apartments
                I am sorry to see that you feel this way. Kelli has been in the office for over a year and has been remarkable to have on our team! Trees have been removed from the properties, but they were dead and an eyesore. We will look into the exterior lighting and how we can brighten up the property. We are always looking for feedback on how we can improve!
                Review Author Icon

                Resident 1075993

                Verified Resident 2021 - 2022

                10/16/2022

                We absolutely love it here! My only beef is that I was promised a garage across from my apartment but then they gave it to somebody else and now I have to walk down to the next set of garages which is difficult in the winter because I can't walk very well

                  Manager

                  10/17/2022

                  Raintree Apartments
                  We apologize that we were unable to give you a garage across from your apartment. When a garage opens up we give the opportunity to the next resident on the waiting list. Please stop in the office and let us know which garages you would like. We are happy to try and move you if a garage in the area you would like comes available. We are happy that everything else at Raintree has been satisfying to you!
                  Review Author Icon

                  Resident 1062080

                  Verified Resident 2022

                  9/4/2022

                  It's fine ? needs more lighting outside it's dark when I arrive late from work and needs more parking close to my building ? apartment could use some updates.. carpet is old and so are the cabinets in kitchen

                    Manager

                    9/6/2022

                    Raintree Apartments
                    Thank you so much for taking a moment to leave your feedback! We value your thoughts on how we can improve our community and going into budget season we will review how we can accommodate your recommendations.
                    Review Author Icon

                    Resident 1048582

                    Verified Resident 2010 - 2022

                    7/26/2022

                    The management and maintenance of the property was amazing when we first moved in. We have gone through SEVERAL managers and maintenance personnel in the past few years (a lot of times without even being notified of the change). This is concerning because I've had random maintenance people knock on my door not knowing who they are or trying to go to the office and nobody is there. Several residents have left because of this issue. There have been several car break ins in the parking lots, but security hasn't been improved at all (no cameras or extra lights or even having police drive around and patrol). Consistency and safety are key to an enjoyable apartment experience. I hope changes are made and things improve.

                      Manager

                      7/26/2022

                      Raintree Apartments
                      We apologize for any lack of communication. We always send out notifications for management so you always know who you can go to for any concerns at the property. We have not sent out notifications on maintenance in the past, but that is a wonderful idea that we will utilize going forward! We appreciate your feedback. As always we ask that if you see concerning things happening at the property after hours you notify the office as soon as possible. Knowing this helps us budget for items the following year such as additional lights and cameras. We appreciate your feedback and continuing to make Raintree your home!

                      Updated Review

                      Review Author Icon

                      Resident 966065

                      Verified Resident 2020 - 2022

                      6/5/2022

                      I have been a rantree resident for two years. During my two years office staff and management have been awesome. Any requests I have including maintenance request have been answered in a timely manner and all situations have been taken care of. The outside upkeep of the apartments are nice. The location is great and not far from my job. I am hoping to stay here many more years as I love my home.

                        Manager

                        6/6/2022

                        Raintree Apartments
                        We love to see this! We cannot wait to have you here for years to come! This is the service we strive to bring to residents and we love feedback that says we are meeting all of your needs!
                        Review Author Icon

                        Resident 1031372

                        Verified Resident 2022

                        6/1/2022

                        I had a terrible time moving in at first, and my boyfriends car got broken into. Other neighbors were saying how their cars have been broken into as well. Also the furnace is extremely dirty and smells like gas so I am hoping to get that rectified sometime. Kelli is very nice and is helping us with our issues with the apartment.

                          Manager

                          6/1/2022

                          Raintree Apartments
                          I apologize for any negative experience you had moving in. We would be happy to take a look at your furnace, please give us a call to schedule the work and we will be there to correct the issue. We would also like to know what else can be done to turn your experience going forward to a 5 star review!
                          Review Author Icon

                          Resident 1030376

                          Verified Resident 2022

                          5/29/2022

                          Kelli was AWESOME at really helping me get into my apartment knowing I was having a rough go and needed the apartment as soon as possible. They worked with me relentlessly and got me in almost 2 weeks earlier than anticipated. That really means a lot to me!

                            Manager

                            5/31/2022

                            Raintree Apartments
                            That is wonderful! We know that moving is a stressful time and we always do everything we can to help ease it and make it as seamless as possible! We are happy to have gone above and beyond to get you into your new home as soon as possible! Welcome home!
                            Review Author Icon

                            Resident 1012193

                            Verified Resident 2020 - 2022

                            4/3/2022

                            This is a great apartment in a well-kept complex in a convenient area of town. Having a washer and dryer in unit was a huge part of why I rented here even though it's a little more expensive than similar apartments in the area.

                              Manager

                              4/3/2022

                              Raintree Apartments
                              The washer and dryer in your home is a huge perk! The location here can't be beat either. Thank you for your feedback!
                              Review Author Icon

                              Resident 1000784

                              Verified Resident 2021 - 2022

                              2/21/2022

                              It really is an apartment community, not a complex or residence. The grounds are well maintained all year from springtime lawn and landscape to snow removal and ice melt in the walkways. The pool area is very clean and also well maintained as is the workout room. The staff here are absolutely wonderful. Everything one would expect and more. Take some time and drive through and see for yourself.

                                Manager

                                2/22/2022

                                Raintree Apartments
                                We appreciate your feedback! It is great knowing you love you home here, our team strives to go above and beyond to ensure you have a great home here. You are right, come check us out and see for yourself!
                                Review Author Icon

                                Resident 999229

                                Verified Resident 2022

                                2/15/2022

                                Raintree is a clean and comfortable apartment in a quiet, family neighborhood. Nice location close to many stores and easy to commute farther. Prices are reasonable and staff is exceedingly helpful and kind. I would recommend this complex to any friends

                                  Manager

                                  2/15/2022

                                  Raintree Apartments
                                  Thank you so much! We are so pleased to see you love your home! The convenient location is one of our best features. A recommendation is the best compliment we can receive, thank you again!
                                  Review Author Icon

                                  Resident 993804

                                  Verified Resident 2021 - 2022

                                  1/30/2022

                                  Overall generally good. Management leaves you alone and maintenance is quick. Apartments are large and spacious however insulation isn't the best so almost always running AC or heat. Not exactly new apartments but overall well kept inside.

                                    Manager

                                    1/31/2022

                                    Raintree Apartments
                                    Thank you so much for taking a moment to leave your feedback!
                                    Review Author Icon

                                    MistaClark

                                    prospectiveVisited 2020

                                    12/3/2021

                                    My girl lives here and these apartments are extremely old/neglected. ------'s apartment flooded so many times and the new property manager is rude, unprofessional and she's always telling ------ to go talk to ---- instead of doing her job. My girl is being harassed by the Goodman Group because she's a very vocal ----- woman and that's discrimination. If you want to rent here, please go read my girl's review and you'll think twice. The pictures attached are from my girl's apartment in building ----- (please do not move to this apartment because it keeps flooding and my girl had to move last month to a different building in the cold). ------ was promised ----- appliances because they moved her to a wet carpet apartment, the rails on the stairs are coming apart, my future father-in-law fell because of the stairs not being properly installed, my girl's apartment flooded twice since she moved to building 1, the blinds in the living room are hard to open, and ---- the Regional Manager has not handled any of the above issues. My girl can't call the office, because whenever she does, they claim abuse, but they are the ones neglecting my girl.… See More>
                                      Manager

                                      12/8/2021

                                      Raintree Apartments
                                      Thank you for taking a moment to share your thoughts with us
                                      Review Author Icon

                                      Resident 968497

                                      Verified Resident 2021

                                      11/8/2021

                                      The application process was kind of long but definitely worth the wait! Spacious, some have two balconies, washer, dryer, large closet, very clean, quiet and great staff. My favorite feature is the wood burning fire place! Close to shopping, eating and entertainment.

                                        Manager

                                        11/8/2021

                                        Raintree Apartments
                                        Thank you for your feedback on our application process! We will look into what we can do better to speed it up and get residents in their new home quicker! We are so glad we were worth the wait to you and your family! I am sure you will stay nice and toasty this winter!

                                        Updated Review

                                        Review Author Icon

                                        Resident 793192

                                        Verified Resident 2020 - 2021

                                        9/21/2021

                                        Staff is friendly and professional. Service requests are handled promptly. The community is small and quiet. We renewed our lease once and intend to do so again. There is a park across the street and gas station and restaurants within walking distance.

                                          Manager

                                          9/22/2021

                                          Raintree Apartments
                                          Thanks so much for taking a moment to leave a review! Your feedback means so much to us. We are happy to have you at Raintree for another year and we look forward to another year after that as well :)
                                          Review Author Icon

                                          Resident 934729

                                          Verified Resident 2021

                                          8/3/2021

                                          Raintree Apartments is a truly serene community. The neighbors are quiet and respectful, the scenery is beautiful, and the location is awesome. I would say its biggest cons are the potholes in the lot, some people don't pick up their dog poop, and I have lots of spiders in my ground floor unit. But weighing those against all its positives, those haven't affected my quality of living at all. I absolutely love these apartments.

                                            Manager

                                            8/4/2021

                                            Raintree Apartments
                                            Raintree is a great place to call home if you are looking for a quite serene community! We are working with vendors to schedule dates to update the parking lots- watch for dates coming soon! If you feel like you are having a pest issue we would be happy to help. Give us a call and we can schedule our pest control company to treat your home. We want you to have the #bestHOMEever!
                                            Review Author Icon

                                            Resident 912634

                                            Verified Resident 2020 - 2021

                                            6/6/2021

                                            Office staff is rude and always seem annoyed when you talk to them especially over the phone. The apartment itself smells like cigarettes we cleaned the carpet various times which did not do anything about the smell also the carpet was filthy. The dryer in our unit likes to stay on the cool down setting until you manually turn it off which makes our utility bills high. Pot holes are in all entry ways of the apartment and these aren't small ones my car had its axel bent on one of these. Not to mention they are very sexist here as well not a comfortable welcoming environment at all.

                                              Manager

                                              6/9/2021

                                              Raintree Apartments
                                              I am disappointed reading your comment as this is not the service we want to provide to any of our residents, guests or vendors. I'd love to learn more about your situation as I have not heard this from any previous resident. I'd really like the opportunity to discuss this offline and hear your story. At your convenience please reach out to me at 952-361-8000. Leif Carlson, Regional Director of Operations
                                              Review Author Icon

                                              Resident 881419

                                              Verified Resident 2018 - 2021

                                              3/10/2021

                                              Year one - Pool closed most of summer. Green Algae, lack of maintenance! Year two - Good Manager and Good Maintenance, everything as pretty smooth. Furnace issues handled timely. Year three - Things were pretty well through the pandemic and pool opened in July, good maintenance and was taken care of, stayed open rest of summer. Past few months it has really gone down hill. Dog poop and garbage a plenty. Half of the lights are out so it is not safe to walk in some areas at night. Moved here for a nicer community then where I was. It used to me but not anymore. If you want to charge $900 a month for rent you better do some updating, including back flow prevention!! I can pay $900 at a new complex without all these issues.

                                                Manager

                                                3/26/2021

                                                Raintree Apartments
                                                We are so sorry for your experience at Raintree! We hope to have the pool available for all of 2021 now that it has been repaired! Plan on the opening Memorial Day weekend! We appreciate you letting us know about the lights, we have done a complete night audit and replace any burnt out bulbs. Do not hesitate to notify us when you see this. We will replace the light bulbs immediately. It can be difficult for staff to see these repairs and we always appreciate you bringing it to our attention.
                                                Review Author Icon

                                                Resident 863906

                                                Verified Resident 2020 - 2021

                                                1/17/2021

                                                It's been a pretty good experience so far except for the last maintenance issues I've had. I hope it gets better in time for me and my girlfriend have a newborn and will be living there until our lease is up so we hope to make the best of it.

                                                  Manager

                                                  1/19/2021

                                                  Raintree Apartments
                                                  Thank you for leaving a review! We would love the opportunity to make your home a 5 star experience! Please give us a call or stop by the office to let us know what we are missing and how we can help make your experience the best! We understand that moving can be difficult, especially with a newborn, but we are here to help ensure you settle in and enjoy!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  One Bedroom Patio/Balcony

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,030

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  One Bedroom with Sunroom

                                                  1 Bed, 1 Bath | 700 - 740 sq. ft.

                                                  $1,111 - $1,131

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Two Bedroom Patio/Balcony

                                                  2 Beds, 1 Bath | 980 sq. ft.

                                                  $1,265 - $1,550

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A

                                                  Review Ratings

                                                  Noise

                                                  4.6

                                                  Grounds

                                                  4.8

                                                  Safety

                                                  4.8

                                                  Office Staff

                                                  4.8

                                                  Maintenance

                                                  4.8

                                                  Neighborhood

                                                  4.8

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  B

                                                  Number of reviews in the past 365 days

                                                  3

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  B+

                                                  Average time to respond to reviews

                                                  4 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Dogs and Cats are welcome at Raintree Apartments. A detailed explanation of the policy as it relates to pet ownership is available. Residents shall pay a one-time non-refundable pet fee and pet deposit. There is a monthly charge for pets, as well. Breed restrictions do apply, please call us for more information.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: Dogs and Cats are welcome at Raintree Apartments. A detailed explanation of the policy as it relates to pet ownership is available. Residents shall pay a one-time non-refundable pet fee and pet deposit. There is a monthly charge for pets, as well. Breed restrictions do apply, please call us for more information.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Air Conditioner
                                                  • Clubhouse
                                                  • Convenient Location
                                                  • Convenient to Public Transportation
                                                  • Fitness Center
                                                  • Platinum Service
                                                  • Pool
                                                  • Spa
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                                                  Leasing

                                                  Platinum Service is our standard for delivering positive and enriching living environments in a caring and consistent manner. Living at one of our communities ensures that your experience will be defined by our commitment to Platinum Service. Raintree Apartments offers comfort and convenience. We are close to shopping, dining, and entertainment. Enjoy the summer at our outdoor pool and sun deck and spend fall days watching the game in our clubhouse. Our clubhouse with fireplace, flat screen television, and kitchen/bar area is enjoyed by our residents who need a little more room to entertain. The fitness center provides much of the same equipment offered at a gym.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Saturday: 08:00 AM - 05:00 PM
                                                  This community is managed by

                                                  The Goodman Group

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 339 number of votes by renters, Raintree Apartments is currently rated 4.3 out of 5 stars.
                                                  Raintree Apartments is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  Raintree Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Raintree Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Raintree Apartments is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  Raintree Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Raintree Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 4 days to their community reviews in the past year.
                                                  The Goodman Group
                                                  Dogs Allowed
                                                  Restrictions: Dogs and Cats are welcome at Raintree Apartments. A detailed explanation of the policy as it relates to pet ownership is available. Residents shall pay a one-time non-refundable pet fee and pet deposit. There is a monthly charge for pets, as well. Breed restrictions do apply, please call us for more information.
                                                  Cats Allowed
                                                  Restrictions: Dogs and Cats are welcome at Raintree Apartments. A detailed explanation of the policy as it relates to pet ownership is available. Residents shall pay a one-time non-refundable pet fee and pet deposit. There is a monthly charge for pets, as well. Breed restrictions do apply, please call us for more information.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath

                                                  Contact Property

                                                  Raintree Apartments

                                                  June 2024

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                                                  Baths

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                                                  Raintree Apartments is a 650 - 1,070 sq. ft. apartment in Omaha in zip code 68154. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,030 - $1,550. Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

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