Review History for Madison_B240

Club at Highland Park


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Madison_B240

Resident ā€¢ 2016 - 2017

10/3/2018

I haven't lived here in awhile but I feel like it is important for people to know how absolutely nightmarish this apartment complex is. After only being there for 2 months my car was stolen. Just taken right out of the parking lot. Also the parking lot barely ever has enough parking for your building. Good luck finding a spot. Unless someone steals a car then I guess you can take that space. While living here we would have various problems we would call maintenance to come and fix. For example, we had water coming out of out bathroom air vent for about a week. For a week we reminded the office about the water. We were informed after about a week that it was water coming from our neighbors shower whenever they used it. So we were getting someones dirty shower water raining into our apt. After that they finally sent 2 people to come and fix it. They came in, cut a giant whole in our ceiling and left. They informed the upstairs neighbor that they could not use their shower until it was fixed..... which didn't happen for another week or two. I had plans to stay at the apt complex because I was only 19 and didn't think much of it at the time until at about 3 in the morning someone came in through the giant sliding window because it doesn't lock and doesn't have a screen, He walked into my room and only left because I was still awake. Finally after moving out of this nightmare I went there a couple more times to make sure every payment was made by all roommates. I was informed that everything was paid for and we were good to go. Months later I got a call saying all 4 of us were sent to collections because we didn't pay for all our fees. We were also told we couldn't get a security deposit back because we never gave them one..... which is impossible cause then we wouldn't be allowed to live in the apt. This apartment complex is awful. They go out of their way to be rude and condescending when they don't even know how to do their jobs. Do yourself a favor and find a better apt to tour. I should also add this stuff happened WITH the new management. We were treated worse when the LUND company took over.

    Review 56 out of 239

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    Club at Highland Park

    March 2024

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