#12,550 #66 #118

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The Colonial

3022 1/2 N 97th St, Omaha, NE 68134
(75 Reviews)
$750 - $985/mo
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Floor Plans & Pricing

Studio

Spencer

Studio, 1 Bath | 520 sq. ft.

$750

3 Available Units

See Floor Plan Details

1 Bedroom

Cottonwood

1 Bed, 1 Bath | 830 sq. ft.

$800 - $850

3 Available Units

See Floor Plan Details

2 Bedrooms

Maplewood

2 Beds, 1 Bath | 1,000 sq. ft.

$985

3 Available Units

See Floor Plan Details

3 Bedrooms

Bedford

3 Beds, 1.5 Baths | 1,250 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

The Colonial Reviews

(75)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

???????_?934

Resident 2023

12/22/2023

Worst apartment I've ever lived in

I want to warn people when choosing these apartments. This is the worst I've seen. The apartment is rented out in an unfit condition: the furniture in the kitchen and in the bathroom is all old and swollen, the carpet is old (I don't even… See More >
Manager

12/26/2023

The Colonial
Dear Vitalii, thank you for dedicating time to share feedback with our community. We're disheartened to learn that your experience hasn't met expectations. Be assured that we have established policies and action plans to address the concerns you've raised. We appreciate the opportunity to engage in a calm and constructive discussion about your concerns. Kindly reach out to us at residentservicesNE@monarchinvestment.com so that we can provide further assistance.
Review Author Icon

anonymous

Resident 2019 - 2021

7/26/2021

Nice and quiet area that are clean place to live. very nicer strict staffs too. so very confident to live at. store very close .close to work .good job maintentenance at colonial apartment review great.

    Manager

    7/26/2021

    The Colonial
    Thank you for the 5-star review, anonymous! We are so happy that you are enjoying everything The Colonial Apartment Homes has to offer. Our fantastic location, speedy maintenance, friendly staff, as well as our comfortable and affordable homes set us above the rest! Please let us know if there is ever anything we can do for you. Happy living!
    Review Author Icon

    Cincoco

    Resident 2020 - 2021

    7/19/2021

    Horrible would not recommend to anyone unless you like loud chaos Regional manager always had an excuse to not solve issues even when stated in the lease as violations No one cared except two property managers one left and the other did her best but… See More >
      Manager

      7/26/2021

      The Colonial
      Greetings Cincoco, we would like to extend our most sincere apologies regarding the issues with your rental experience. Please keep in mind, multifamily housing is not as quiet as single home living. It’s our goal to make sure every resident receives the best possible experience. Our staff works hard to make sure every resident has an enjoyable living experience here, and that does include maintenance inspections to ensure the safety and well-being of our residents. We apologize for any inconveniences you've experienced. Best regards.
      Review Author Icon

      anonymous

      Resident 2019 - 2021

      3/10/2021

      I just got custody of my 3 grandkids and was told I would have to pay over $3000 plus 2 months of utilities just to upgrade.. while the whole time I’ve gotten the run around on fixing my bath tub because it’s been peeling and… See More >
        Manager

        5/27/2021

        The Colonial
        Dear anonymous, thank you for your feedback. We always aim to deliver a great experience. We take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. We'd love to discuss your concerns in more detail, but unfortunately, we don't know who you are. Please reach out to us at residentservicesNE@monarchinvestment.com so we can discuss your situation. Again, thank you for your feedback.
        Review Author Icon

        Deb_R629

        Resident 2020

        8/12/2020

        I love it here because I've great neighbors! The staff has been very kind and helpful as well. The grounds are kept up in a timely way. It looks very nice. This is a great place to live!! It's close to many stores too.… See More >
          Review Author Icon

          anonymous

          Resident 2019 - 2020

          6/26/2020

          I had hell for a year living there Apt 3023 apt 6 they make noise for the whole year .they where a bunch of people with no respect for the money you pay. the boyfriend beating on the girl he his beating on the Dog.… See More >
            Review Author Icon

            Brett_N

            Resident 2019 - 2020

            1/13/2020

            Crappy! Lied to multiple times during move in about the condition and appliances of the apt, car got broken into first week water is constantly being randomly shut off with no warning, parking lot is never plowed or deiced, building smells like cigarettes even tho… See More >
              Review Author Icon

              anonymous

              Resident 2017 - 2018

              2/24/2019

              Poor Experience. Management is unprofessional. Do not care about residents. Money driven. Poor upkeep of apartments. Not good for the price. High Crime police are always at the complex. Management will do everything possible to keep your deposit or find you in the wrong to… See More >
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                Feliciagay1234@gmail.com

                Resident 2016 - 2018

                9/25/2018

                The staff and the management and the manager and stuff there are really caring and understanding they don't screw you out of money and they make sure they get any problems that a resident has fixed right. I would recommend this place to everybody. Hollie… See More >
                  Review Author Icon

                  anonymous

                  prospectiveVisited 2017

                  10/13/2017

                  Management TERRIBLE!!! Rude, unprofessional and NO COMMUNICATION SKILLS.. APARTMENTS ARE trash and over priced... No ambiance, no clubhouse, nothing WOW about it..maintenance takes forever to fix problems and no one is ever in office.. I would not recommend this place to a bum! Overall, community… See More >
                    Review Author Icon

                    anonymous

                    Resident 2017

                    9/8/2017

                    I just moved into the Colonial apartments and I would recommend this apartment to fiends and family. The office staff is great and made the move in process go smooth

                      Manager

                      9/11/2017

                      The Colonial
                      Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                      Review Author Icon

                      anonymous

                      Resident 2014 - 2017

                      8/27/2017

                      My time at these apartments has not been too bad. This was my first apartment after graduating from college and living on my own. The area is pretty safe. Since it's by a busy street, sometimes the noise from loud cars is annoying. Maintenance usually… See More >
                        Manager

                        8/28/2017

                        The Colonial
                        Thank you for your feedback. Please let us know if there is anything else we can do to make your stay here more enjoyable.
                        Review Author Icon

                        marybeth0us3939393

                        Resident 2011 - 2017

                        5/25/2017

                        I am a current resident at the Colonial Apartments and I just have to give a shout out to the Manager. I could tell as she was going to her car with her hands full of papers, purse, and other items she… See More >
                          Manager

                          5/30/2017

                          The Colonial
                          Hi, Marybeth. Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                          Review Author Icon

                          jess3452

                          Resident 2015 - 2017

                          4/25/2017

                          I really have had a great experience at the Colonial Apartments. I have lived here for a couple years now and they treat us like family.....The office staff really tries to help us out when we have only apartment issues but if… See More >
                            Manager

                            4/26/2017

                            The Colonial
                            Hey, Jess. Thank you so much for your review! Please let us know if we can improve your stay here.
                            Review Author Icon

                            Bmw2008

                            prospectiveVisited 2017

                            3/29/2017

                            I really liked the customer service I received at the colonial apartments. I applied for an apartment last week and the office staff treated me great and was fast getting back to me to tell me I was approved.

                              Manager

                              3/30/2017

                              The Colonial
                              Thank you for your feedback! Please let us know if there is anything we can do to help you.
                              Review Author Icon

                              Desirehope

                              Resident 2013 - 2017

                              3/10/2017

                              I have lived at the Colonial apartments for over 5 years. Ever since they hired new office staff the office is a lot more inviting and the two ladies in the office have great customer service skills and they take time to chat with residents… See More >
                                Manager

                                3/15/2017

                                The Colonial
                                Hi, Desirehope. Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                                Review Author Icon

                                anonymous

                                Resident 2016 - 2017

                                3/10/2017

                                The Colonial Apartments is a great place to live. the staff is great and friendly. I would recommend anyone to live here.

                                  Manager

                                  3/10/2017

                                  The Colonial
                                  Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                                  Review Author Icon

                                  lucaslucifer

                                  Resident 2016

                                  11/1/2016

                                  The apartment comes with an unbelievably disgusting musky smell, my guess from all the leaks and flooding that occurs in this building. Gutters will often fall apart, leading to huge puddles accumulating during rainy weather, and resulting in flooding. The maintenance takes their time performing… See More >
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2016

                                    1/11/2016

                                    I was ready to move in, I like the location and price of this place. I spoke to a young man named Tyler who informed me of a $100 holding fee and application fee. I made an appointment with him for 3 o'clock… See More >
                                      Manager

                                      1/22/2016

                                      The Colonial
                                      Thank you for taking the time to share your thoughts here. We're sorry to hear that your experience has not been a good one, but because this post has been shared anonymously, we're unable to personally address the issues that are alleged; and we invite you to contact a member of our team to discuss the matter further. To those who are reading the review in search of a new home, we hope you won't allow one prospects poor experience to dissuade you from contacting or visiting us, and allowing us the sincere privilege of showing you why our community has been the choice of hundreds of satisfied residents for many years. Thank you for your time, and we hope to hear from you soon! Kind Regards, Melissa
                                      Review Author Icon

                                      anonymous

                                      Resident 2014 - 2015

                                      11/10/2015

                                      I recently moved out of The Colonials. I had signed a 12 month lease. The deposit was $99 and there was a pet fee of $150(and an extra $15 a month) that I paid as well because I own a cat. I was so excited… See More >
                                        Manager

                                        11/11/2015

                                        The Colonial
                                        Thank you for your feedback. Our staff works hard to make sure every resident has an enjoyable living experience here, and we apologize for any inconveniences or difficulties you've experienced. We would prefer to respond to this directly, but unfortunately we cannot because it is anonymous. Please contact the office, and we will work to resolve your situation. Thank you.
                                        Review Author Icon

                                        IMcClinton25

                                        prospectiveVisited 2015

                                        9/8/2015

                                        I recently got accepted at this property and through know fault of my own was unable to move in. I was told that there was no "application fee", but there was a $100 "refundable" charge that went toward your deposit upon approval. It's been six… See More >
                                          Manager

                                          12/21/2015

                                          The Colonial
                                          Thank you for your feedback. Our staff works hard to make sure every resident has an enjoyable living experience here, and we apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation. Thank you.
                                          Review Author Icon

                                          anonymous

                                          Resident 2014 - 2015

                                          1/7/2015

                                          I absolutely ADORE these apartments. I first started out in a studio which was very spacious and well priced. I moved there in about april. I started to want a bigger space because my boyfriend wanted to move in with me. They had my new… See More >
                                            Manager

                                            11/3/2015

                                            The Colonial
                                            Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                                            Review Author Icon

                                            anonymous

                                            Resident 2013 - 2014

                                            1/18/2014

                                            I moved here in Spring of 2013 and love it here. The cons of this apartment are there was a really bad ant problem in my kitchen in the summer time, but the management took care of it right away once I said something. … See More >
                                              Manager

                                              11/3/2015

                                              The Colonial
                                              Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                                              Review Author Icon

                                              anonymous

                                              Resident 2011 - 2012

                                              5/11/2012

                                              My wife and I are just coming to the end of our twelve-month lease here at Maples. We're in our early twenties and this has been our first apartment together. We've been late paying rent a few times, but have always paid. Otherwise, I think… See More >
                                                Review Author Icon

                                                seeking_home

                                                Resident 2009 - 2012

                                                3/11/2012

                                                I AM SO TIRED OF LIVING AT THE MAPLES ON 97TH! Its a constant barrage of stomping on my ceiling, fighting, yelling, running up and down the stairs as loud as possible at all times of the day, music blasting at 11pm to 3am, police… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Off Street Parking Available
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Air Conditioner
                                                  • Balcony
                                                  • DishWasher
                                                  • Disposal
                                                  • Electric Range
                                                  • Electric Stove
                                                  • Flexible Monthly Rent Payments with Flex Rent
                                                  • Gated Access
                                                  • Package Receiving Service
                                                  • Patio
                                                  • Playground
                                                  • Pool
                                                  • Refrigerator
                                                  • Walk In Closets
                                                  • Wi-Fi Ready with 1st Month Free From Cox
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                                                  Leasing

                                                  We know that you have a lot of choices about where to live, but you will not find anything better than The Colonial Apartments in Omaha, NE! Our new management team would like to invite you to experience the exciting enhancements within our community that include newly renovated kitchens and bathrooms! You will enjoy your oversized eat-in kitchen and your private patio or balcony. Live comfortably in one of our spacious studio, one, two & three apartment homes that are sure to accommodate any lifestyle.Located in Northwest Omaha, our community offers a serene setting surrounded by mature maple trees and a manicured landscape. You will enjoy the good life with the conveniences of nearby shopping, dining, transportation, and access to I-680. The Colonial Apartments is committed to providing superior customer service and modern amenities in a convenient location. Come see your new home today!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Monarch Investment & Management Group

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Colonial Rated?
                                                  Based on 75 number of votes by renters, The Colonial is currently rated 2.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Colonial ?
                                                  The Colonial is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Colonial is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at The Colonial ?
                                                  The Colonial is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  How safe is The Colonial ?
                                                  The Colonial is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  The Colonial is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  How satisfied are residents with the staff at The Colonial ?
                                                  The Colonial is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 4 days to their community reviews in the past year.
                                                  Who manages The Colonial ?
                                                  Monarch Investment & Management Group
                                                  What is the pet policy at The Colonial ?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  3 Beds, 1.5 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  The Colonial

                                                  March 2024

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                                                  The Colonial is a 520 - 1,250 sq. ft. apartment in Omaha in zip code 68134. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $750 - $985. Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

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