Review History for anonymous

West Haven Apartments


Review Author Icon

anonymous

Resident 2014 - 2016

1/4/2016

The first couple months of living here, everything was great. Then they switched to new management and everything went downhill quick. At least 20 cars were broken into over the course of the first year. The office charged me a late fee for getting my payment in to the them the morning of the 5th (the deadline), said it was a mistake, and I have yet to be refunded and it has been a year. I asked for a screen door to keep the wasps out of my apartment in May 2015, it is now January 2016 and I have yet to receive that screen door after asking at least 20 times. I live on the third floor and recently my ceiling has started bowing in, which is scaring the crap out of me. The shower goes burning hot and then back to arctic winter repeatedly during a 5 minute shower. My shower leaks water all over the bathroom floor. Dont even think about stepping on the carpet with out perfectly clean feat, even water stains the dang thing! I have no idea where they get their carpet, but you WILL end up paying for it. It is impossible to keep clean. I even paid for carpet cleaning and there were stains left from WATER. I am convinced it is mold in the carpet itself. I was supposed to receive a referral bonus in October, and have yet to receive that...in fact they say they have no record of my friend referring me. I was WITH her when she viewed the apartment. My boyfriend dropped off my rent check and the office lady had the nerve to say "check her money order, she shorts us" FIRST OFF I DO NOT SHORT THEM, I write my money order for the amount I am shown. This month they screwed up my bill, I was told by the office to pay 865, so I paid extra just in case and apparently it still wasn't right. If I short them all the time, then how come I haven't received a notice or a call or ANYTHING telling me I am doing so. The laundry machines have ruined my clothing. I am very particular about my laundry, I sort everything and use light detergents and follow tag instructions. The colors on my clothes have dulled drastically, I have holes in almost everything, and people have actually taken my laundry...I have never gotten it back. I go to the laundry matt now. Another thing, I have been there for two years, and needed an extra month to get finances in order to move, so they bumped my rent from 705 to 865. Totally unreasonable. Management never calls you back. I hate this place so much that I am moving my family into my mom's house for the month, so I can find a better place to live.
    Manager

    1/21/2016

    West Haven Apartments
    Hello, Thank you for your review. We love to hear from our residents even if the review isn't so glowing. I am sorry to hear about the issues you are having and would like for you to reach out to our office team members so that we can help resolve your issues. We want all of our residents to be happy in their homes during their stay with us! Thank you, Melissa

    Review 12 out of 41

    Share This Review

    Contact Property

    West Haven Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review