Gold Coast Square Apartments
anonymous
Resident • 2007 - 2008
5/15/2008
BEWARE OF DEPOSIT REFUND PROBLEMS
( THIS ISSUE HAS BEEN RESOLVED, I RECEIVED MY CHECK FOR THE STOP PAYMENT THE NEXT DAY AFTER I COMPLAINED)...... GOLD COAST SQUARE OWED ME FOR MY DEPOSIT AND WHEN THE CHECK DID NOT COME I CALLED THEM TO FIND OUT WHERE IT WAS. THEY SAID THEY DID NOT HAVE A FOWARDING ADDRESS EVEN THOUGH ONE WAS LEFT SO THEY MAILED IT TO THE ADDRESS I LIVED AT THERE THINKING THAT IT WOULD BE FORWARDED.AFTER SEVERAL WEEKS OF PHONE CALLS THEY AGREED TO LET ME COME AND PICK UP A CHECK. I FOUND OUT THAT THEY DEDUCTED A STOP PAYMENT FEE OF $28.OO FROM MY CHECK TO MAKE SURE IF THE CHECK CAME TO ME OR ANYONE ELSE THAT I WOULD NOT CASH IT. THEY ALSO INSINUATED THAT ONE OF US KEPT THE CHECK AND WOULD CASH IT LATER WHICH IS WHY THEY WERE MAKING ME PAY FOR THE $28.OO STOP PAYMENT ON MY REFUND CHECK. WHEN I DEMANDED $ 28.00 BACK THEY SAID THEY WOULD CHECK WITH THE MAIN OFFICE AND CALL ME NEXT WEEK. THEY WOULD NOT TELL ME HOW TO GET IN TOUCH WITH THE MAIN OFFICE. I WILL BE FILING A COMPLAINT WITH BBB AND ALSO WILL FILE A COMPLAINT WITH OFFUTT AFB HOUSING OFFICE (MILITARY) IF THIS IS NOT RESOLVED. THEY ASLO DEDUCTED 15.OO FOR A CUT IN THE VINYL BUT NEVER TOLD ME THAT WHEN THEY DID THE INSEPCTION SO I HAD NO OPPURTUNITY TO SEE IT FOR MYSELF BEFORE SOMEONE ELSE MOVED IN. I WILL COME BACK AND AMMEND THIS LETTER IF THIS GETS RESOLVED.Share This Review
Gold Coast Square Apartments
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