#4,964 #2 #50

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RiverPointe

1101 Riverview Drive, South Sioux City, NE 68776
(47 Reviews & Surveys)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.1

Grounds

4.4

Safety

4.6

Office Staff

4.9

Maintenance

4.4

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

D-

Average time to respond to reviews

70.83 days

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RiverPointe Reviews

(6)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1232459

Verified Resident 2023 - 2024

3/6/2024

This is a new complex and has been treated with a lot of respect for the residents and property itself. Any issues are addressed promptly and resolved within a day typically. Would highly recommend to anyone!

    Manager

    3/8/2024

    RiverPointe
    Thank you for your positive review! We are pleased to hear that our office and maintenance staff have addressed all issues promptly. We do take pride in our community and are excited that it shows. Please do not forget about our referral program, if you refer an applicant and they move onto our property, you would receive a $200 rent concession once they have lived here for 30 days! Make sure they let us know during the 1st phone call or during the tour they were referred by you!
    Review Author Icon

    Resident 1216060

    Verified Resident 2023 - 2024

    1/10/2024

    The community is very reserved and everyone keeps to themselves socially. There is a mix of families and single people and a wide range of ages living in the complex. As one would expect from that, there are then some tenants who are louder than… See More>
      Manager

      2/9/2024

      RiverPointe
      Thank you for taking the time to post a review for RiverPointe Apartments. Please call Samantha at 402-412-1101 to discuss what we could do to improve your experience here at RiverPointe.

      Updated Review

      Review Author Icon

      Resident 1196854

      Verified Resident 2021 - 2023

      11/16/2023

      This community very good people you know. why I like here I feel more safe and comfortable and happy very quiet area and the apartment very clean my kids like too and ladies in the office very helpful

      Manager

      2/9/2024

      RiverPointe
      Thank you for your 5 start review of RiverPointe Apartments! We are happy you feel our community is a safe and clean place for your family to live. Please do not hesitate to refer your friends and family to our community, make sure they tell us you referred them to receive a $200 rent concession 30 days after they move in!
      Review Author Icon

      Resident 1198332

      Verified Resident 2023

      11/10/2023

      Excellent service. Great place for the live is beautiful, only the parking is limited I can't find an available space in my building to park , I have to leave my car very far from my building and in winter season it is complicated

        Manager

        2/9/2024

        RiverPointe
        Thank you for taking the time to leave our community a review. We opened a new parking area between the garages of buildings 600 and 800 for residents and guests to use. Please do not hesitate to call our office at 402-412-1101 if you would like to rent a garage close to your building. Please do not hesitate to recommend RiverPointe to all your friends and family!
        Review Author Icon

        Resident 1194374

        Verified Resident 2023

        10/30/2023

        So far it's been a good experience. Being a new building, we expected some issues. The issues that have come up have been dealt with pretty effectively and we expect that to continue. There are some issues with other residents that… See More>
          Manager

          2/9/2024

          RiverPointe
          Thank you for taking the time to leave a review. I am happy to hear that we have dealt with your issues in a timely manner. Thank you for your patience and understanding while management addresses challenging issues on the property. Please call Samantha at 402-412-1101 if there are any specific situations you would like to discuss.
          Review Author Icon

          Resident 1189784

          Verified Resident 2021 - 2023

          10/17/2023

          Very responsive and friendly staff. All necessary maintenance requests have been handled in a timely manner. Management keeps residents informed with updates to apartment policy and maintenance work orders are scheduled as soon as you notify the staff.

            Manager

            2/9/2024

            RiverPointe
            Thank you for your review of RiverPointe Apartments. I appreciate you mentioning that our management staff keeps residents informed of policies and the scheduling of work orders. Please call our office at 402-412-1101 if there is anything we can do to improve your experience here at RiverPointe.
            This community is managed by

            Lund Company

            A-
            A-
            Communities
            118

            Questions & Answers (0)

            Frequently Asked

            Based on 47 number of votes by renters, RiverPointe is currently rated 4.6 out of 5 stars.
            RiverPointe is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
            RiverPointe is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
            RiverPointe is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
            RiverPointe is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
            RiverPointe is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
            RiverPointe is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
            Managers have responded to 100% of their community reviews in the past year.
            Managers have replied within 70.83 days to their community reviews in the past year.
            Lund Company
            No pet policy available

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            RiverPointe

            April 2024

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            Beds

            0

            Baths

            0

            RiverPointe is an apartment in South Sioux City in zip code 68776. This community has a 0 Bed, 0 Bath Nearby cities include Sioux City, Dakota Dunes, Sergeant Bluff, and North Sioux City.

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