Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 167 days |
Contact Property
The Lodges At West Edge
259 Mast Rd
Durham, NH 03824
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 167 days |
Thanks for taking the time to rate us. It's clear that your experience with The Lodges at West Edge was more than ideal and we'd love to learn more . We are here to listen and help so please reach out to us . We look forward to hearing from you soon! - Thanks, The Lodges at West Edge Management Team
Tess, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to take the time to discuss your concerns if you would like. Please call our office to schedule an appointment to come in and personally speak with the Property Manager, Cindy Riley. 603-755-6625 .
Thank you for your kind review; we are happy to pass along your comments to the team here at The Lodges at West Edge!
Thank you for taking the time to let us know about your experiences living at The Lodges at West Edge.
Thank you for taking the time to leave a review for us at The Lodges at West Edge. We're happy we could meet your expectations!
Thank you for your kind review; we are happy to pass along your comments to the team here at The Lodges at West Edge!
We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Lodges at West Edge! Sincerely, The Lodges at West Edge Team
Thank you for the recommendation and rating for The Lodges at West Edge!
Thank you for taking time from your busy life to share your experience with us! It makes me happy to hear that our leasing and maintenance teams were helpful and made the last two years of living at The Lodges at West Edge a great time. I will be sure to share your feedback with the entire team. We are always here to help so please never hesitate to call us! Sincerely, The Lodges at West Edge Property Manager (603) 755-6625
Saubs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Lodges at West Edge.
We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you continue to enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so be sure to tell your friends about The Lodges at West Edge! Sincerely, The Lodges at West Edge Team
Hello. We would like the opportunity to discuss your comments. Please reach out to us at (603) 755-6625 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you.
Hello. We are very sorry to hear that you are not satisfied with the services offered at The Lodges at West Edge. If you would like to contact the Leasing Office, we would be happy to enter a service request for maintenance to check the windows/doors for full closure, and we currently have a download speed of 116.5 Mbps and 330.2 Mbps for the internet, but we will be happy to conduct a speed check for your apartment to make sure that you are receiving the same. Also, please know that when the plowing notification was emailed and hand delivered Thursday afternoon, with the amount of snow packed between vehicles, plowing was recommended by our contractor. Fortunately, with the amount of rain the area received, we were able to retract the notice early Friday morning and did not have the need to go forward with the removal of vehicles for later that afternoon. Feel free to contact the Leasing Office if you would like to discuss your concerns further. Sincerely, The Lodges at West Edge Team
We are disheartened that your experience at The Lodges at West Edge has been unsatisfactory. My name is Cindy Rileyand I am the Property Manager at The Lodges at West Edge. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (603) 755-6625 or via email at [email protected] so that we can schedule our meeting and make progress with your concerns. Thank you!
Hi, thank you for taking the time to leave a review for us at The Lodges at West Edge. We're happy we could meet your expectations!
Thank you for the high star rating!
Hello. We strive to make our property an enjoyable experience for all of our residents and I am saddened to hear that you are experiencing these issues at The Lodges at West Edge. Please reach out to me directly at [email protected] so that we can talk and go over your concerns. Sincerely, The Lodges at West Edge Property Manager (603) 755-6625
$1,149
804
N/A
Two Bedroom
$999
1,493
N/A
Standard Four Bedroom
$999
1,502
N/A
Four Bedroom Cottage
$999
1,502
N/A
Four Bedroom Cottage Duplex
$999
1,544
N/A
Four Bedroom Townhouse
Professionally managed by Peak Campus, The Lodges at West Edge is Durham’s premier student apartment community and is within walking distance of the UNH campus. Lodges has 2 and 4 bedroom cottages, townhomes and flats with private bedrooms/bathrooms, modern furnishings, granite countertops and full-size washer/dryer. The Lodges offers UNH students Durham’s best amenities- a multi-purpose clubhouse, state-of-the-art fitness center, outdoor hot tub, outdoor fireplace, wiffle ball, sand volleyball, UNH shuttle service plus more!
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Contact Property
The Lodges At West Edge
259 Mast Rd
Durham, NH 03824