The staff at Sunset Ridge are amazing. I dealt with a few different people from Red Oak Properties and almost didn't rent from them if it weren't for Tressa and Gloria - these ladies made the difference for me and why I signed a lease at Sunset Ridge. My problems with Red Oak was mainly with the lack of communication and a general lack of empathy BUT when I met with Tressa and Gloria my perception changed. These two took the time to hear what I needed, what I liked, and always kept the lines of communication open before I even signed my lease, during the application process, and well after I signed my lease! I appreciate these two so much because I know they care and it's not an act. I toured over a dozen apartments and met with a dozen more agents and not a single person was as genuine as Tressa and Gloria. I love the apartment and it feels like home. The buildings are well maintained and everything I could possibly want in an apartment is right here. I barely hear any noise from my neighbors unless I'm outside but inside my apartment it is quiet, just the way I need it to be.
Big shout out to Tressa and Gloria for taking time out of their days for me and going above and beyond! The rest of Red Oak staff could learn a lot from these two at Sunset Ridge - starting with how to treat people like people and not potential commissions - and I am so very grateful they helped me find my way to my new home! I can't thank you enough for being the staff that cares!