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The Pines

33 Robert Ave, Portsmouth, NH 03801
33 Robert Ave, Portsmouth, NH 03801

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Ratings & Reviews (58 Reviews)

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 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2020
The Pines is a wonderful community full of very nice neighbors and a very helpful staff. Being all moved in and living here for less than a month now, I can firmly say I'll be staying here for the years to come. See More
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The Pines Manager

10/23/2020

What an incredible review! Thanks so much for sharing, we're so happy to have you as part of The Pines community.

 Verified Resident 819264vrp 2017 - 2020
Rating Breakdown
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Maintenance
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Office Staff
09/16/2020
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The Pines Manager

09/16/2020

Thank you for your review!!

 Verified Resident 808918vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2020
Community is great and location/amenities are excellent. Apartments themselves are clean and well maintained, minus the outside porch (some of the porches need new wood to replace rotting boards, along with a fresh coat of paint). Parking is also excellent. In terms of maintenance, for the… See More
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The Pines Manager

08/30/2020

We appreciate your thorough review of The Pines, and understand your concerns with some of the points you mentioned. We'll be sure to address these items with our office staff. Thank you for sharing your experience with us.

 Verified Resident 799142vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2020
I like the area. I consider the Area as being acceptable and all All seem normal. Neighbors are fair. Yet garbage is so far for residents. In addition Please include for this years insect killer treatment asasp See More
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The Pines Manager

08/16/2020

Thanks for sharing your thoughts with us, we'll pass your thoughts along to our staff right away!

 Verified Resident 796116vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/25/2020
Haven't had a good experience yet. The apartment was dirty on move in day and I was told there is no cleaning crew. I had to deep clean the entire apartment. The shower has hair and gross things from past tenants that I had to unclog.… See More
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The Pines Manager

07/27/2020

We appreciate you bringing these concerns to our attention, and assure you that they don't live up to the high standards we set here at The Pines. We'd like to discuss these issues with you in greater detail. Please send us an email at [email protected] at your earliest convenience.

 Verified Resident 790325vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/13/2020
Pines dislocated in a great location. The community is friendly and quiet. Erica, Ketti and Kyle are all great. They're all so friendly and have helped us with any issues we've had. Great little team they have! See More
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The Pines Manager

07/14/2020

We're so glad our staff has been helpful to you during your residency here at The Pines! Thanks for sharing your experience with us.

 Verified Resident 512776vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2020
It's an okay community. Rent is a bit high for what we get, but I guess you can blame the area for that, not necessarily the apartment complex ownership. They're price is dictated by the market value in the greater Portsmouth area. See More
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The Pines Manager

07/16/2018

Hi there, thanks for bringing your maintenance concerns to our attention. Your satisfaction is our top priority and we're always looking for ways to improve the experience of our tenants. If you could reach out to us at [email protected] so we could discuss this matter further with you, we'd appreciate it!

 Verified Resident 777744vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2020
The community is fine. The grounds are well kept for the most part. The maintenance team and staff are very responsive. It is close to downtown and ubers are cheap from here. It is also nice to be only 3 miles from the beach. See More
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The Pines Manager

06/22/2020

Glad you've found The Pines to be a convenient commute to both the city and the beach! What could be better, right?

 Verified Resident 774100vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2020
I have no complaints that myself and my roommate Ryan have not expressed through the community website already. We had a few problems, but they were dealt with quickly and efficiently. Other problems are just human errors in the apartments around us. See More
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The Pines Manager

06/02/2020

We're happy our staff was helpful in getting those few problems squared away quickly! Thanks for sharing!

 Verified Resident 675682vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2020
The Pines is a wonderful community with amazing staff and great apartments! I love the facilities and the office staff here. My only complaint is sometimes it can take a while to get new utilities when the old ones are broken. The maintenance staff, however, responds… See More
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The Pines Manager

08/14/2019

It's great to hear that you had an excellent moving experience! Thank you for sharing your thoughts with our community.

 Verified Resident 348152vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2020
Love the area and people who live here and work here! I'm just frustrated with not getting things fixed and replaced. Not sure if it's the need for more money ( though we pay enough or to much for rent) or if we need more people… See More
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The Pines Manager

05/30/2017

We're thrilled to hear you've been making yourself a home in your beautifully renovated apartment at The Pines! As you continue to settle in, please don't hesitate to contact us if we can assist with your move. Have a good day!

 Verified Resident 658754vrp 2008 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/16/2019
It's a nice community. It has its issues but by and large it's a nice place. I do think it has a major problem with irresponsible dog owners and although measures have been taken to ensure people clean up after their dogs I think more should… See More
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The Pines Manager

07/03/2019

We are happy to hear that our management team has been able to resolve your issues promptly! Thank you for your review of The Pines!

 Verified Resident 713274vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2019
It's a pleasant community. I only have one neighbor who wasn't very quiet, and they helped right away without it becoming an issue. I have never rented anywhere else so I can't really compare this community to others. We are pleased. See More
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The Pines Manager

11/26/2019

We are so happy our staff has been accommodating to you during your residency here at The Pines! Thanks for sharing!

 Verified Resident 698013vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2019
So far it's very pleasant. The staff could not have been nicer. The apartments are a little less conditioned for the price. The location of the apartments make up for it. We love that it is dog friendly which was hard to find! See More
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The Pines Manager

09/25/2019

It's excellent to hear this! We appreciate you taking the time to leave us a review, thank you!

 Verified Resident 696586vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/17/2019
We chose this apartment for it's location, price, availability and pet policy. We liked the amount of space, size of kitchen and bedroom, and the amount of natural light. I really liked how clean the apartment was on move in, including clearly new carpets and linoleum,… See More
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The Pines Manager

09/18/2019

Sounds like your experience at The Pines has been excellent from every encounter you've faced! We appreciate you sharing your experience with us ,and hope you enjoy your home here with us!

 Verified Resident 688282vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2019
Safe and clean community. Friendly neighbors. Management attentive and responsive although building is outdated. Community pool is nice. And love the outdoor grill area with the fire pit. It's a great place to make new friends. See More
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The Pines Manager

09/04/2019

This is excellent news! We hope you continue to enjoy our community here at The Pines for years to come.

 Verified Resident 668676vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/23/2019
Staff have been outstanding in resolving issues. We've a long way to go before it feels like home, but we are well on our way. Not without its issues, but with staff behind the property the way they have been for us, I'm sure we'll be… See More
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The Pines Manager

07/24/2019

We are happy to hear that you are settling in! Our office staff is always available to do whatever they can to make The Pines feel like home. Please, don't hesitate to reach out!

 Verified Resident 667632vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/21/2019
Lovely place for young professionals, military families, etc. Pool and fitness facilities are awesome. Lots of doggies walking around. Very quiet inside your own apartment- not much noise heard from neighbors. See More
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The Pines Manager

07/24/2019

We agree that The Pines is a great place for anyone (even doggies) to call home! We appreciate your review!

 Verified Resident 666617vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2019
Management has been very helpful both before and after the move. We had a couple of minor repair issues that were promptly addressed. Seems well maintained. Just checked out the fitness are and was very impressed. See More
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The Pines Manager

07/24/2019

Welcome to The Pines! We hope this will be a happy home for you.

 Verified Resident 632291vrp 2008 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2019
Pleasent place to live very quiet neighborhood, people are very friendly, love that you can have certain types of dogs, office staff friendly and maintenance guys work hard to get the job done in a timely manner overall I enjoy this community See More
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The Pines Manager

05/02/2019

Thank you for your kind words! We are so happy you are enjoying the luxury and convenience of living here at The Pines! We appreciate your input.

 Verified Resident 654007vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2019
It's a clean and quiet place to hang one's hat. There were a few minor maintenance issues when I moved in but they were dealt with quickly. Office staff is responsive and friendly, and the community is generally pretty cool. Nice location that seems to be… See More
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The Pines Manager

06/19/2019

Thanks for your review! We are happy to hear you are enjoying your residency here at The Pines.

 Verified Resident 581248vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/30/2019
The apartment has been great and the service requests are promptly addressed. The desire to make sure everyone is well taken care of and that any maintenance issues are addressed in a timely manner is very evident. See More
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The Pines Manager

06/06/2019

We're thrilled to hear that our maintenance staff has exceeded your expectations. Thank you for your feedback!

 Verified Resident 640521vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/14/2019
Was not pleased at the beginning of our moving moved in on top of people still working in building was told it was moved in ready.Don't quite understand why I was charged still for moving in when they were not ready for us... See More
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The Pines Manager

05/16/2019

Hi there, if you have any concerns about your current apartment situation, we encourage you to reach out to us at [email protected] so we can take the next steps to improve your experience.

 Verified Resident 611773vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2019
Not awful but certainly not worth the rent I pay. It's dirty, dumpster is always overflowing. Spiders and beetles all around the outside entry and in my apartment often. Washer is always breaking and overflowing and maintenance does not come fix it in a timely manner.… See More
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The Pines Manager

03/06/2019

Hi there, we're saddened to hear of the problems you've encountered during your residency with us. At your earliest convenience, reach out to us at [email protected] so we can take the next steps for improving The Pines experience for all.

 Verified Resident 526605vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2019
Management staff very responsive to concerns. Maintenance issues effectively and in a timely fashion addressed. Physical community and neighbors seem pleasant and friendly. Apartment: no complaints. Would recommend this complex to others. See More
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The Pines Manager

08/15/2018

Thanks for leaving us your feedback! It's great to hear that our staff here at The Pines is surpassing your expectations!

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,631

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,548

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers

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Frequently Asked

What are noise levels like at The Pines?
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Pines?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is The Pines?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.7/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 69.23% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 70 days to their community reviews in the past year.

What is the pet policy at The Pines?
Dogs Allowed
Deposit: Required
Rent: Required
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
2 Beds, 1 Bath and 2 Beds, 2 Baths


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The Pines is an apartment in Portsmouth in zip code 03801. This community has a 2 bedroom, 1 - 2 bathroom, and is for rent for $1,548 - $1,631. Nearby cities include Kittery, North Hampton, Newmarket, Hampton, and Lee. 03904, 03862, 03857, 03842, and 03824 are nearby zip codes.

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The Pines

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