No accountability in the staff or crew. Things stolen, property damaged, and no help from the office when these things occur. "Snow removal included" is more like GOOD LUCK WITH YOUR WAIST HIGH PLOW PILE IN THE MORNING RIGHT AFTER SOMEONE STOLE YOUR ONLY SHOVEL. Moved in about a year and a half ago and it was awesome, but has steadily declined to the point of wondering whether or not I actually need to move to what I THOUGHT was the worst apartment complex in the area. Don't do it. Not worth it.