Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 94.44% |
Average time to respond to reviews | 25.94 days |
Contact Property
Northgate Village Apartments
2000 Burlington Bypass
Burlington, NJ 08016
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 94.44% |
Average time to respond to reviews | 25.94 days |
Thank you for your review. We agree it is a beautiful community and are so glad you chose Northgate Village for your home for all these years.
Thank you for your great review! We are delighted you love living at Northgate and find your neighbors to be very friendly. We strive to provide superior service at all times and to always keep our grounds clean and well maintained. Therefore, we appreciate your wonderful feedback regarding the staff and the property. Thank you for choosing Northgate Village as your home!
Thank you for your review and welcome to Northgate Village!
Thank you for choosing Northgate Village as your new home! I'm glad you love your apartment and are enjoying the many benefits of our great location. I am also delighted to hear your move-in experience has been great, and you found our leasing staff to be friendly and helpful throughout the entire process. We look forward to having you as a resident for a long time to come
I am delighted to hear that you are very happy with your apartment, our community, and our staff! I agree that our apartments are very spacious and we have the best residents. We are glad you are part of the Northgate Family and look forward to having you as a resident for a long time to come.
Thank you for your review. I would love to speak with you regarding your concerns and to go over all of the exciting additions we're making to our amenities. Therefore, please contact the management office at (609) 387-2475. I look forward to hearing from you.
Thank you for your kind review. The staff at Northgate Village takes great pride in providing superior customer service, and I'm happy to hear we exceeded your expectations. If you ever need anything, please feel free to contact the leasing office.
Thank you for your feedback! I am delighted to hear that your move-in process was smooth and efficient, especially during the present Covid-19 pandemic. I'm sorry that your new dishwasher was not working but I am happy that our maintenance team was able to take care of this issue for you. If you ever need anything, please feel free to contact the management office. Thank you for choosing Northgate Village as your home!
Thank you for choosing Northgate Village as your new home! I am delighted to hear your move-in experience has been great, and you found our leasing staff to be friendly and helpful throughout the entire process. We look forward to having you as a resident for a long time to come and hope you enjoy all our community has to offer.
Welcome to Northgate Village! We are happy you have chosen our community as your new home. I'm sorry you had some issues with the walls and outlets, but I am very pleased the maintenance team corrected those issues promptly and to your satisfaction. Also, your new doors should be arriving very soon. We will make sure they are replaced as soon as they come in.
Thank you for your feedback. I am happy to hear you are enjoying your apartment, the neighborhood, and the many conveniences Northgate Village offers. We are working on adding more amenities to the community, which I think you and other residents will enjoy. Please know, we did come across some delays due to covid-19, but they will be coming soon. Also, we have many apartments with various upgrade options. If you are interested in an upgraded apartment, please contact the leasing office. We will be happy to assist you.
Welcome to the Northgate family! We are delighted you found our application and move-in process seamless and love your apartment, the community and staff. We look forward to your residency for years to come!
Thank you for sharing! I am happy to hear your living experience at Northgate Village has been pleasant. I agree, we are in a great location which makes shopping and day-to-day activities very convenient. Welcome to Northgate Village!
Thank you for your awesome feedback! We agree that we have a great community and are in a prime location that serves as a great convenience for our residents. Thank you for choosing Northgate Village and we look forward to having you as a resident for a long time to come!
Welcome to Northgate Village! I'm happy we were able to assist you with your recent move and you are enjoying our community. We are currently working on our newest apartment renovations, so if you are ever interested, please let us know.
Welcome to Northgate Village! We are thrilled you chose our community for your new home. We take great pride in providing superior service and I am pleased that both Cathy and David made your transition pleasurable and effortless. I am also happy to hear that we have exceeded your expectations regarding how quiet the community is. If there is ever anything we can do, please feel free to give us a call.
Thank you for your feedback! I am happy to hear that you are very comfortable here at Northgate Village and find the residents to be friendly. We agree that we are in a great location which makes both shopping and travel, easy and convenient. We are so glad you are a part of the Northgate family and look forward to having you as a resident for a long time to come.
Thank you for choosing Northgate Village as your home and for your feedback! We agree that having private entrances is an awesome feature of Northgate Village that many residents love. While we realize rent is usually everyone's largest bill, we hope you see the value that you are paying given the spacious floorplans, professionally maintained grounds, and included utilities such as heat, hot water and water/sewer. If there is ever anything we can do, please do not hesitate to give us a call.
Thank you for your recommendation! I agree that we have a wonderful community and it is residents like you who make it that way. Thank you for choosing Northgate Village!
Thank you for your kind review! I am happy to hear Cathy provided you with superior service and made your moving process easy. We look forward to having you as a resident for a long time to come!
Welcome to Northgate Village! I am delighted to hear you've had a wonderful move-in experience, and that our staff was very helpful and friendly throughout the entire process. If you need anything, please let us know.
Thank you for your review. The office and maintenance staff love our residents, and we do our very best to ensure the property looks beautiful and well-maintained all year long. We agree that having your heat included with your rent is a great benefit. Hot water and sewer is also included at Northgate Village and provides even more savings for our residents! Thank you for choosing Northgate Village as your home.
Welcome to Northgate Village! I am happy we were able to accommodate you with a quick move-in and you find our location to be convenient. However, I am sorry to hear you are having some difficulties with getting work done. I am not sure what has caused the difficulty, but I would love to speak with you and get everything resolved as soon as possible. Please contact the management office at your earliest convenience at (609) 387-2475.
We are delighted to hear that you love your apartment!! Our maintenance team is second to none, and strives daily to provide stellar service at all times. We are so pleased that you find our 24-hour laundry center and online services to be convenient. If you ever need anything, please do not hesitate to call the leasing office.
Thank you for your feedback! We are so pleased to hear that you find our community as serene and lovely as we do. I am sorry that you are not always able to park directly in front of your apartment. I would like to discuss this further with you. Please contact the office at your earliest convenience.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
$1,172
N/A
N/A
1 Bedroom
$1,559
N/A
N/A
2 Bedrooms
Luxury Apartments in Burlington, NJ Our assortment of apartment and community amenities at our apartments in Burlington gives you the perfect blend of contemporary style and comfortable living. Each of our one- and two-bedroom floor plans comes complete with amenities like plush wall-to-wall carpeting, air conditioning, cable/satellite hookups, and kitchens with a dishwasher and refrigerator. Rest easy with features like online payments and on-site maintenance taking the stress out of in-home repairs and making it easy to pay your rent on time. Get moving with our resident basketball court—the perfect place to shoot hoops or take advantage of our community park; it’s fun for all ages. On-site laundry facilities will save you inconvenient trips to the laundromat. Come see for yourself all that Northgate Village has to offer. Schedule a guided community tour with one of our leasing agents today!
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Contact Property
Northgate Village Apartments
2000 Burlington Bypass
Burlington, NJ 08016