Bermudez Apartments

Our motto, "Inspiring Our Neighbors" is based on our staff doing good deeds for our residents every day, which we then expect the residents to pass on to others as they go out into the region. Clearly, that isn't happening with this reviewer. We certainly regret the reviewer feels this way. We welcome anyone with questions about this building to visit. We trust you will find that our residents have peace of mind and that our staff is attentive and courteous.

This is one of 3 negative anonymous reviews posted during a two-week period by one former resident. Unfortunately, we commenced two court actions against the resident in the past six months, which may account for the some of the negative sentiment. Also, this resident had a guest staying with him that was not qualified to be on the lease in our building. The former resident is obviously very angry, and we are in business to make people comfortable, not have them distracted by negative feelings towards their home or former home. Our goal is to make sure that one of our former residents never feels the need to use his or her valuable time writing negative reviews on line. This is time that he or she could have spent focused on his or her job, spouse, or children, and not on negative feelings about her former home. Our motto is 'Inspiring Our Neighbors', and our entire staff works to inspire our residents so that they then pass on to others the good service, good deeds, and acts of kindness we provide every day. Our staff works hard to inspire our residents so that they can inspire others. Obviously that did not occur in this case. Of the five most recent anonymous surveys that our residents completed for Pineda Apartments, the Resident Managers have been graded a top score of 5 for 'excellent' on each survey. (We send all residents a lucky $2 bill and an anonymous survey each year in order to solicit feedback). Concerning the heating system, we can honestly say that few apartment buildings in New Jersey have as sophisticated a heating system as we have installed in this building. It is a cutting-edge internet-enabled heat monitoring control by Heat Timer in New York that continually measures temperatures throughout the building to maintain a comfortable and steady temperature. The sensor records from this reviewer's apartment prove apartment temperatures this past winter were between 71-74 degrees at all times. This is our target and is above temperatures required by law.

This is one of 3 negative anonymous reviews posted during a two-week period by one former resident. Unfortunately, we commenced two court actions against the resident in the past six months, which may account for the some of the negative sentiment. The charge of racism is slanderous and baseless. All our buildings are completely integrated. We strictly follow fair housing laws and do not discriminate whatsoever. One visit to the building and a look at the diversity of our residents will confirm this. All our residents, however, are responsible people with good credit. (This is not always true of a residentâ??s guest who stays in an apartment without being on the lease, as may have been the case here). Except in emergencies, our leases do not permit us to enter apartments unless we give residents notice on the prior day, and only in certain circumstances. This is our policy and we are strict about following it. When a resident gives notice of moving, we have the right to show the apartment if we notify the resident a day ahead. In this case, we also had several leaks originating in this reviewerâ??s apartment to a commercial store below, and our resident manager did knock on the apartment door and enter the apartment while the leak was in progress. This happened on three different occasions in a short period, greatly upsetting the resident, understandably so. We certainly do not rent an apartment to someone just to disturb them with emergencies. This is bad for them and us, although at times it happens.

We have a strict policy against discrimination. The diversity of our residents and the respect we give to all reflect this. The Pineda's no longer are employed by us, and we are profoundly regretful if any actions in the past made someone feel they were being discriminated against. Tenemos reglas estrictas contra la discriminación. La diversidad de nuestros residentes y el respeto que damos a todos reflejan esto. Los Pinedas ya no son nuestros empleados, y lamentamos profundamente que alguna acción en el pasado hiciera que alguien se sintiera discriminado.