The rental agent had been out on maternity leave for the second time that I have been here. Each time she was out, the office seemed to be staffed at the right times, telephone was answered and things were done at a rapid pace. Promises were kept. The maintenance seems to leave much to be desired, they seem to get a work order and work at their own pace if even at all. I think that the super has a second job that is more important to him. If they would have kept the replacemt rental agentand replaced the super I would have considered staying another year.