Ratings & Prices for Overlook at Flanders, Flanders, NJ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.5
Safety	2.4
Office Staff	2.2
Maintenance	2.2
Neighborhood	2.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	11

Manager's Review Engagement

Percentage of reviews responded to	72.73%

Manager's Review Reply Time

Average time to respond to reviews	69.64 days

Ratings & Reviews (290 Reviews)

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Resident • 2019 - 2021

01/22/2021

We love living here. Overall, it is a great place to live! We are close to everything. Overlook allows pets, which we appreciate!! We have an 80 pound boxer and it is extremely difficult to find an apartment in Morris County that 1, accepts dogs, 2… See More

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Overlook at Flanders Manager

01/22/2021

Hello! Thank you so much for your review! We appreciate you taking the time to leave us feedback. We are so glad that you and your furry friend are enjoying the community and your friendly neighbors! If there is anything we can do for you going forward, please be sure to let us know. Thank you kindly - The team at Overlook at Flanders

Eguarino11491 • Resident • 2020

11/02/2020

My time at this apartment complex was the worst I've ever had. I have had multiple maintenance requests go unanswered, and when I contacted them about the leaking roof in my garage that damaged a good amount of my personal belongings, I received no reply. From… See More

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Overlook at Flanders Manager

11/05/2020

Thank you for taking the time to leave us feedback. We are very disheartened to see what you have mentioned in your review. We never want our residents to experience such issues, and we will be sure to look into this further. We are committed to doing all that we can to ensure that our residents have a comfortable community to call home and we will do all that we can to assist you. Please reach out to a team member at your earliest convenience at (877) 884-8443. Thank you.

Resident • 2018 - 2020

09/07/2020

do not move there. Im living at building 53 apt 5 . because of my upstairs resident number 6 we can not sleep we can not stay at home. Even we complained them to the management more than 10 times. they did nothing. I will not… See More

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Resident • 2020

07/31/2020

We have lived at Overlook for a year and can not wait to relocate and never return.. You are forced to pay for amenities however the pool is rarely even open, but we are still forced to pay for the upkeep. We are also charged monthly… See More

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Overlook at Flanders Manager

08/04/2020

We apologize if you've had a less than positive experience. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. Your feedback and concerns are valued, and we'd be more than happy to discuss each item you referenced in more detail. We have great confidence in our team and their ability to work with you. - The Team at Overlook at Flanders

Prospective Resident • Visited 2018

07/23/2020

If I could give this a zero rating I would. Our visit was fine. Found an apartment we wanted to rent. Our application was denied. I paid the $50 application fee and put a $200 deposit down. I'm out $250 and no one never returned my… See More

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Overlook at Flanders Manager

07/28/2020

We apologize for any issues you may have had in trying to reach our office staff. We want to assure you that our staff is very transparent in working with our applicants and are sure to provide them with transparent service and information. If you wish to discuss any possible discrepancies, please reach out to our staff over the phone at (877) 884-8443. Thank you. - The Team at Overlook at Flanders

Allie_P662 • Resident • 2020

06/17/2020

I want to start by saying that I NEVER write reviews but my experience with this apartment complex was so awful I felt the need to have to share. I lived at Overlook for 2 full years and had a plethora of issues and terrible policies… See More

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Resident • 2020

05/27/2020

This is a very nice community to live in. The grounds are very attractive and kept up with the exception of garbage people keep leaving on the ground and not everyone picks up their dog poop. I love that it's pet friendly, has little dog parks… See More

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Overlook at Flanders Manager

06/04/2020

Thank you so much for taking the time to briefly share with us why you have enjoyed your time here. We could not be happier to see that your experience has been nothing but positive and that our staff has been there for you and any need you may have had. As always, please let us know if you were to need anything going forward. Thanks again! - The Team at Overlook at Flanders

gbattle • Prospective Resident • Visited 2020

05/17/2020

If i could give "0" stars I would and have never lived there. I applied for an apartment at this complex on 5/7/2020. There is an appliation fee of $50 per person (over 18) as well as a $200 apartment hold fee due at time of… See More

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Overlook at Flanders Manager

06/04/2020

We want to apologize for any inconvenience this may have caused you may have experienced during your application process. We want to assure you that we value your interest in our community, and we take pride in being very transparent throughout this process. When you are able, please reach out to a team member over the phone at (877) 884-8443 and a team member will be more than happy to discuss any discrepancies you may have. Thank you. - The Team at Overlook at Flanders

Resident • 2020

04/22/2020

Overlook at Flanders, the managment office, the maintance and rental personnel are terrific. This is a great find. The amenities and grounds are very well maintained. This is a quiet diverce community. The value for the price is incredible. I searched NJ and PA and this… See More

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Overlook at Flanders Manager

06/04/2020

Wow! Thank you so much for the kind words about our management and maintenance teams. We know that they work very hard to ensure that our residents have all that they need. Please reach out to a team member over the phone at (888) 526-4812. Thank you. - The Team at Greenspring Apartment Homes

drex1 • Resident • 2014 - 2018

04/18/2020

Stay away!!! Overpriced and they get you for everything. I made sure that everything was cleaned when I moved out and they still refused to give me back my security stating" there was damage ". Best thing I ever did was move out. AVOID AT ALL… See More

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Overlook at Flanders Manager

10/25/2018

We're sorry that you didn't enjoy your time with us at Overlook at Flanders. Please accept our apologies for your frustrations due to our fees. Unfortunately, these fees (which are reflective of current market rates) are necessary to maintain our community's high standard of living. We try to be very clear about any and all charges as well as provide plenty of advance notice about any changes. We'd be more than happy to discuss this further with you, so please feel free to get in touch with us at 973-584-6161. Thank you.

Resident • 2020

03/10/2020

As a current resident (residing here for 10 years) I can say Staff, amenities, conveniences great! Costs comparable to this area. We live in an area of very good schools and job potential with adequate cultural, sport, and creative arts so pricing is fair. No problems… See More

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Overlook at Flanders Manager

04/20/2020

Thank you for ten years of loyalty! Our recommendation means a lot to us and we will be passing your kind words on to our staff. If there's anything we can do to assist you in the future, feel free to give us a call. Thanks for being one of our valued residents! - Overlook at Flanders Team

Resident • 2017 - 2018

01/17/2020

Overpriced, office staff is very unprofessional, outdated heating system that create ridiculously high bills, apartments are not insulated & did I mention the unprofessional office staff. Snow removal is slow moving which doesn't help since it's a huge hill on both ends. Wasn't able to go… See More

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Overlook at Flanders Manager

01/22/2020

We are sorry to see that you are unhappy at the moment. We value you as a resident and each of the issues you bring to our attention. We will be sure to look into what we can do to improve our services and your experience going forward. If you wish to discuss any of the concerns you mentioned, please reach out to us either in our office or over the phone at (877) 884-8443. Thank you.

Resident • 2018 - 2019

11/06/2019

Wish I could give less stars. AC constantly broken during the hottest week last summer 90+ Degrees...They paint outdated shower tiles with white latex paint and pass it off as an "updated bathroom" They are currently trying to charge me for the paint (obviously chipping off)… See More

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Overlook at Flanders Manager

11/07/2019

We are sorry to see that you are unhappy at the moment. As a staff, we are committed to providing our residents nothing but the best, so it is unsettling for us to read that you feel this way. We would be more than willing to discuss this issue with you in our office or over the phone at (877) 884-8443. We have great confidence in our teams' ability to work with you and hope that you will be reaching out. Thank you.

Prospective Resident • Visited 2019

08/02/2019

I was shown a 1BR apartment and decided to submit an application. Paid my $50 application fee plus my $200 "holding fee ". I was then told to submit my proof of employment. Shortly after that, I was informed the the unit I was shown was… See More

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Overlook at Flanders Manager

08/06/2019

Hi, We're sorry to see this review. At Overlook at Flanders, we aim to create an application experience that's simple and seamless. We apologize if that wasn't your experience, and we're sorry for the delay in returning your deposit. So that we may better assist you, please contact us at 973-584-6161. We look forward to resolving this for you. Thank you.

Prospective Resident • Visited 2019

07/05/2019

first of all the Staff in Utah is amazing...sorry that your Flanders co-workers make you all look so awful. i called over 5xs to get help with the application and till this day havent heard a word from anyone. i have cancelled my application with them.… See More

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Overlook at Flanders Manager

07/08/2019

We're sorry to see this review. We aim to create an application experience that's simple and seamless, with attentive customer service. It is great to hear that you have had a pleasant experience with our location in Utah, however, we apologize for your experience at our Overlook at Flanders location. So that we may better assist you, please contact us directly at (973)-584-6161. We look forward to resolving this for you. Thank you.

Resident • 2019

06/08/2019

If you're looking for an apartment that doesn't care about its tenants, animals that live her or just anything but themselves this is the place for you. They're liars and do not attend to their tenants and just want your money.

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Overlook at Flanders Manager

06/10/2019

Please accept our sincere apologies for your dissatisfaction. We assure you that we truly care about and value each and every one of our residents, and we're sorry for any interaction that has caused you to feel otherwise. We'd like to address the points made in your review so that we may alleviate your concerns. Please give us a call at 973-584-6161 or contact us through the online resident portal. Thank you.

Verified Resident 640721 • vrp • 2018 - 2019

05/15/2019

Amazing place to live, everything is very good except for the problems we found inside the apartment but after that everything is good. The neighborhood is very clean so that make me happy the garage is another good think. So i can say i really like… See More

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Overlook at Flanders Manager

05/17/2019

Hi, Thank you for your four-star rating of Overlook at Flanders! We are thrilled to know that you love living in our beautiful community. Thanks again!

Verified Resident 639264 • vrp • 2018 - 2019

05/12/2019

So far for our first week our experience has been great. Our neighbors are very friendly. The apartment ended up being better than expected and both my fianc?© and I are very happy as well as our two indoor cats. We are very happy with the… See More

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Overlook at Flanders Manager

05/16/2019

Hi, Welcome and thank you for your four-star rating of Overlook at Flanders! We are thrilled that you, your fiancé and your cats are happy living in our community!

mattjhenry • Resident • 1994 - 2019

05/10/2019

We have lived here since 1993 and have seen the difference in many property managers. This Maintenance staff is on top of their game! The repairs that I have requested are being completed and followed up on by the staff.

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Overlook at Flanders Manager

05/16/2019

Hi Matt, Thank you for your five-star rating of Overlook at Flanders! The fact that you've lived here for since 1993 speaks volumes! Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful amenities. We'll remain dedicated to your satisfaction for as long as you're a member of our community!

Verified Resident 634191 • vrp • 2018 - 2019

05/01/2019

My experience at Overlook at Flanders has been mediocre. The fact that the apartments have a garage, a laundry room and a dog park are the main reasons why I remain here. Rent is high, and you do not get what you pay for in my… See More

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Overlook at Flanders Manager

05/03/2019

Hi Ethan, We sincerely apologize for your disappointing experience. At Overlook at Flanders, we pride ourselves on customer service, and an unsatisfied resident impacts us all. It is my understanding your requested lease to review was sent to you this afternoon. Please contact us directly by phone at 973-584-6161, through the online resident portal or at [email protected] so we can help make things right. We hope to hear from you soon.

Resident • 2017 - 2019

04/29/2019

Very grateful to the Overlook, we are in the process of leaving, our stay was two and a half years and we qualified the place with five stars: a special place, very quiet, excellent neighbors and we always received a kind treatment and good disposition by… See More

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Overlook at Flanders Manager

04/30/2019

Thank you for your five-star rating of Overlook at Flanders! We are thrilled that you enjoyed your stay in our community. We always appreciate hearing when team members, like José, have been helpful and reliable, thanks for acknowledging him. We wish you all the best.

Verified Resident 628459 • vrp • 2018 - 2019

04/17/2019

Originally lived in a different unit at this property and when requested to move units because of rowdy neighbors, there was no hesitation. New neighbors are all fantastic, friendly, and relatively quiet! Amenities in the apartment are nice and the hardwood floors are nice too. Although… See More

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Overlook at Flanders Manager

04/25/2019

We're happy to hear that you're enjoying your time here! We work hard to address resident concerns, so we're glad to hear that you've had positive experiences with our staff. Please don't hesitate to reach out if you have any questions or concerns. Our office number is 973-584-6161, or you can contact us directly through the online resident portal.

Verified Resident 628452 • vrp • 2018 - 2019

04/17/2019

So far the staff is very nice and very willing to help. They also recognize me with a smile. I look forward to coming home each night. I also had an issue with my electric it was fixed right away! I would highly recommend the property… See More

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Overlook at Flanders Manager

04/25/2019

Thanks so much for leaving Overlook at Flanders a positive review! We really appreciate the kind words for our staff and maintenance team. If you ever have any concerns or questions, please don't hesitate to reach out to our office at 973-584-6161 or contact us directly through the resident portal on our website.

Verified Resident 628441 • vrp • 2018 - 2019

04/17/2019

Liz from Sales was great and really helped me. She is a great asset to the property! I was so scared to move out of my home but she was very understanding.............................................. See More

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Overlook at Flanders Manager

04/25/2019

Hi, Thank you for your five-star rating of Overlook at Flanders! We always appreciate hearing when team members, like Liz, are helpful! Thanks for acknowledging her! Please don't hesitate to reach out to us if we can do anything to help you settle in. We hope you'll be very happy here!

Verified Resident 628437 • vrp • 2018 - 2019

04/17/2019

We??™ve only been here a short time but we really like it. The apartment is spacious. We have a bird that lives in the vent for our stove but we don??™t need to use it much. We love how dog friendly it is!

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Overlook at Flanders Manager

04/25/2019

Hi, Welcome and thank you for your five-star rating of Overlook at Flanders! We're happy that you are enjoying your stay in our community. If you'd like to discuss any concerns, please contact us at your convenience? Thank you!

•

Updated Review

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Features & Amenities

Laundry

Clothes Care Centers
Washer and Dryer in Select Homes

Parking

Garage Parking Available

General

24-Hour Emergency Maintenance
24-Hour Leasing Availability
Air Conditioner
Bark Park
Built-in Microwaves
Clubhouse with Fitness Center
DishWasher
Faux Granite Countertops
Faux Wood Flooring in Living Areas
Fireplace
Highly Ranked Schools
Large Closets
Lush Park-like Landscaping and Setting
Maple Cabinetry and New Cabinetry
Multiple Playgrounds
On-Site Maintenance
On-Site Management
On-site Convenience Store
Pets Allowed
Premium Vanities and Lighting
Private Balcony
Private Balcony or Patio
Renovated Apartments
Resort Style Swimming Pool and Sun Deck
Separate Informal Dining Area
Splash Pool
Tiled Bathrooms
Trash Removal
Walk In Closets
Window Coverings

Pets

Cats Allowed
Pet Limit: 2
Comments: Pets welcome. One time non-refundable pet fee and monthly pet rent per pet. Maximum of two pets per apartment.
Dogs Allowed
Restrictions: Restricted breeds include German Shepherd, Akita, Chows, Terriers or Chow breed mixes, American, Bull Staff or Staffordshire Terriers, Doberman/Doberman Pinchers, Rottweiler's, Wolf-Dog Hybrid, Pit Bull Terriers, Presa Canario or any variety of Canary Dog, and any mix breed with 50% of a type noted.
Pet Limit: 2
Comments: Pets welcome. One time non-refundable pet fee and monthly pet rent per pet. Maximum of two pets per apartment.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
765
Available
Avail.
N/A
Model
A1M

View Floor Plan

Price
Price
$1,400 - $1,995
SQ. FT.
765
Available
Avail.
1 Units
Model
A1

View Floor Plan

Price
Price
$1,450 - $2,120
SQ. FT.
765
Available
Avail.
3 Units
Model
A2

View Floor Plan

Price
Price
$1,500 - $2,170
SQ. FT.
765
Available
Avail.
3 Units
Model
A3

View Floor Plan

Price
Price
$1,540 - $2,135
SQ. FT.
765
Available
Avail.
1 Units
Model
A1R

View Floor Plan

Price
Price
$1,550 - $2,145
SQ. FT.
765
Available
Avail.
3 Units
Model
A2M

View Floor Plan

Price
Price
$1,565 - $2,160
SQ. FT.
771
Available
Avail.
1 Units
Model
A3D

View Floor Plan

Price
Price
$1,590 - $2,185
SQ. FT.
771
Available
Avail.
2 Units
Model
A3DMW

View Floor Plan

Price
Price
$1,600 - $2,195
SQ. FT.
765
Available
Avail.
2 Units
Model
A3M

View Floor Plan

Price
Price
$1,640 - $2,295
SQ. FT.
765
Available
Avail.
3 Units
Model
A3R

View Floor Plan

Price
Price
$1,665 - $2,315
SQ. FT.
765
Available
Avail.
2 Units
Model
A2R

View Floor Plan

Price
Price
$1,705 - $2,300
SQ. FT.
771
Available
Avail.
1 Units
Model
A3DR

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,875 - $2,695
SQ. FT.
927
Available
Avail.
3 Units
Model
B1

View Floor Plan

Price
Price
$1,875 - $2,715
SQ. FT.
927
Available
Avail.
3 Units
Model
B1M

View Floor Plan

Price
Price
$2,000 - $2,780
SQ. FT.
927
Available
Avail.
2 Units
Model
B2

View Floor Plan

Price
Price
$2,015 - $2,710
SQ. FT.
927
Available
Avail.
1 Units
Model
B1R

View Floor Plan

Price
Price
$2,085 - $2,780
SQ. FT.
927
Available
Avail.
1 Units
Model
B3

View Floor Plan

Price
Price
$2,085 - $2,845
SQ. FT.
927
Available
Avail.
1 Units
Model
B2M

View Floor Plan

Price
Price
$2,110 - $2,870
SQ. FT.
927
Available
Avail.
2 Units
Model
B3M

View Floor Plan

Price
Price
$2,140 - $2,835
SQ. FT.
927
Available
Avail.
2 Units
Model
B2R

View Floor Plan

Price
Price
$2,190 - $2,945
SQ. FT.
927
Available
Avail.
2 Units
Model
B3R

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Imagine the culinary masterpieces you'll create in your stunning kitchen. The contentment you'll feel as you stroll the park-like grounds. Or the sense of wonder you'll experience with every sunset you view from your balcony. Add to that the lure of having a world of sightseeing and recreational opportunities within a few minutes' drive and it's clear: The Overlook at Flanders is for you. *Utilities not included!Tours are via virtual tour only, call for your personal tour. Attend our Virtual Open House on Wednesday 1/27/21 at 10:00 AM and 1:00 PM. Call or email to get your open house link.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Overlook at Flanders?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Overlook at Flanders?
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How safe is Overlook at Flanders?
The community is rated 2.4/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.6/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.2/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 72.73% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 69.64 days to their community reviews in the past year.

Who manages Overlook at Flanders?
AION Partners.

What is the pet policy at Overlook at Flanders?
Cats Allowed
Pet Limit: 2
Comments: Pets welcome. One time non-refundable pet fee and monthly pet rent per pet. Maximum of two pets per apartment.
Dogs Allowed
Restrictions: Restricted breeds include German Shepherd, Akita, Chows, Terriers or Chow breed mixes, American, Bull Staff or Staffordshire Terriers, Doberman/Doberman Pinchers, Rottweiler's, Wolf-Dog Hybrid, Pit Bull Terriers, Presa Canario or any variety of Canary Dog, and any mix breed with 50% of a type noted.
Pet Limit: 2
Comments: Pets welcome. One time non-refundable pet fee and monthly pet rent per pet. Maximum of two pets per apartment.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths