Review History for anonymous

Overlook at Flanders


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anonymous

Resident ā€¢ 2017 - 2019

2/3/2019

I would never recommend this place to anyone. I have been here less than 2 years and I am paying $120.00 more than when I moved in. The places are so poorly built that heating the unit in the winter is sometimes close to $400.00 a month. You can't get your mail at night cause there is no lighting by the mailboxes. That is also true about taking trash out. Pitch black at night. The staff are condescending and just rude. I had an appointment last year and my printer had run out of ink and I needed a copy of the last page of my lease for the meeting. I went to the office and asked if I could have a copy of the last page because my printer ran out of ink.. The woman behind the desk looked up from playing on her phone and said, " No, you have to go to the library".. and then smiled. I have what they call an upgraded apartment so it was redone before I moved in. After bitching about the quality I finally gave up. I literally have a bathroom with 3 different colored tiles and small tiles from the 50's on the floor. The wood around the door to the deck was so molded and rotten that I was scared to open the deck door. It literally took them 6 months to replace it. Don't even bother trying to go to the pool. It is packed by 11 in the morning. My experience here has been disgusting.
Manager

2/5/2019

Overlook at Flanders
Hi, Thank you for your review. We're sorry that these circumstances are preventing you from enjoying your time at Overlook at Flanders to the fullest. When you get a moment, please contact us directly through the online resident portal or call us at 973-584-6161 to discuss your concerns. We will do our very best to address them to your satisfaction. We hope to hear from you soon!

Review 42 out of 301

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Overlook at Flanders

March 2024

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