Number of reviews in the past 365 days | 36 |
Percentage of reviews responded to | 44.44% |
Average time to respond to reviews | 107.31 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 36 |
Percentage of reviews responded to | 44.44% |
Average time to respond to reviews | 107.31 days |
Thank you for taking a moment to share your experience at The BLVD Collection. We are so pleased to hear you found the amenities and the location to your liking. We look forward to continue exceeding your expectations!
Hello, thank you for posting your positive review. Our concierge team here at The BLVD Collection is committed to providing high-quality customer service, and we're thrilled to hear that we made a good impression on you. We are glad to hear that you are enjoying your home here at the BLVD Collection, thanks again!
Hello! Thank you for taking the time to leave a review! We're happy to hear that you're enjoying the building. We'd love to see what options we have to help you with the temperature in your apartment during the winter. Please e-mail our Management Team at [email protected] and we'd be happy to look into this for you! Thanks again.
Hello! Thank you very much for taking the time to leave your feedback! We work very hard to give our residents a positive experience and love to receive feedback like yours! If you ever need any assistance, please do not hesitate to contact us in the office. Thanks again!
Hello and thank you for your feedback! We are thrilled to hear that you're enjoying your new home at the BLVD Collection! Your kind words mean a lot. If you ever need anything, please feel free to contact us in the office. Thank you again!
Thank you so much for your kind words about the BLVD Collection! We truly appreciate and value your feedback. We take pride in providing a great home to all of our residents especially during COVID! Your positive comments mean a lot. Thanks again!
Hello and thank you so much for your feedback! We are thrilled to hear that you're enjoying your new home at the BLVD Collection. Your kind words mean a lot! If any questions ever arise, please contact us the office. Thanks again and welcome home!
Hello - We are happy to hear you're happy with your new apartment at the BLVD Collection! We are working very hard to make sure all of our residents enjoy their experience here. Please let us know if there is anything else we can do for you! Sincerely, Conor Malaney, Area Director
Hello - Thank you for your feedback. We are happy to hear you've enjoyed your experience with the BLVD Management Team and your apartment. We understand your concern regarding the noise from the street. We are in a popular area for sure! If you have any suggestions or would like to discuss this concern further, please feel free to contact our Management Team at 201.239.9000. We'd be happy to discuss and help in any way we can! Sincerely, Conor Malaney, Area Director
Hello - We're happy to hear you've enjoyed your experience with the BLVD Collection so far! We agree that the neighborhood has all you need. Please don't hesitate to reach out if there is anything we can do for you. Thank you for choosing the BLVD Collection! Sincerely, Conor Malaney, Area Director
Hello - Thank you very much for taking the time to provide your feedback. We're happy to hear that your overall experience has been good so far. But we're so sorry to hear you've had issues with in the garage! Please do not hesitate to reach out to our Management Team at [email protected] for assistance. Perhaps we could find a different parking space for you to help. Thank you again, Conor Malaney, Area Director
Hello, Thank you so much for your feedback! We are very excited to hear you've enjoyed your experience at the BLVD Collection so far. If there is anything else we can do to make sure you enjoy your home here, please let us know! Sincerely, Conor Malaney, Area Director
Hello! Thank you so much for your kind review. We are very happy to hear you've enjoyed your experience with Janice and the rest of the BLVD Collection Team. Please let us know if there is anything else you need from us! Take care, Conor Malaney, Area Director
Hello! Thank you so much for your review! We are happy that you are enjoying your apartment at the BLVD Collection! We're working as hard as possible to ensure you feel you're getting the full value of the rent you're paying. Please don't hesitate to contact our office with any suggestions, questions, or concerns that will help us achieve that goal for you. Sincerely, Conor Malaney, Area Director
Hello, Thank you so much for your kind review. We are very happy to hear you've enjoyed the BLVD Collection so far! Please let us know if there is anything else we can do for you! Sincerely, Conor Malaney, Area Director
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