Number of reviews in the past 365 days | 33 |
Percentage of reviews responded to | 69.7% |
Average time to respond to reviews | 66.85 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 33 |
Percentage of reviews responded to | 69.7% |
Average time to respond to reviews | 66.85 days |
Hello, We are sorry to hear you are not happy with The Union at Lyndhurst. The building does offer some great amenities, views and easy access into the city which are some of our best features. The management team would like to connect with you to discuss your concerns with the community and would like some feedback on how we can improve. Please contact the management office at your earliest convenience and we will do our best to resolve any concerns. Best, The Union Management
Hello, Thank you for your feedback. I apologize that your move out was a bit difficult due to lack of communication. We appreciate your review and will make sure to take this information into consideration. We will do our best to make sure the move out process for future move outs are easier and communication is easier! Best, The Union Management
Hello, Thank you for your review. We are happy to hear you love the community, the amenities and parking. The building is a peaceful and comfortable place to live. Again, thank you for the amazing review! Best, The Union Management
Hello, Thank you for your 5 star review! Best, The Union Management
Hello, Thank you for the amazing review! Our staff here at the Union work hard to make sure our residents receive nothing less than amazing service. We are happy to hear you are enjoying your time here at The Union! Best, The Union Management
Hello, I am sorry you feel this way about the community. There is a team of porters on site daily to clean the interior and exterior of the building. The management team has upped our cleaning staff to make sure halls are cleaned daily. Pets are required to be leashed at all times in the community and around the community. This is a strict policy of the union. We do notify residents if their pet is caught off the leash. I would definitely like to address some of your concerns with the building since you have had a negative experience. Feel free to contact me at 201.935.2644 to discuss further. We thank you for your feedback and look forward to connecting with you soon. Best, The Union Management
Hello, Thank you for your amazing review. Our team will continue to offer great service to you as well as other residents and future residents. The management team takes pride in making sure each of our residents are heard and responded to in a timely manner. Best, The Union Management
Hello, Thank you for your positive review. The management team and cleaning team take pride in the cleanliness of the building. With Covid more cleaning is being done within the building, sanitizing station and signs have been put in place for peoples safety. We have implied new garage rules regarding guest so all residents can enjoy the luxury of having guest parking. We will continue to try to make The Union a great place to live and call your home! Best, The Union Management Team
Hello, Thank you for the positive review! The Union has recently went through some renovations and offer great layouts and features. We are happy you are enjoying the resident events and amenity spaces within the building! The management staff will continue to offer exceptional service to you, your neighbors and new residents. Best, The Union At Lyndhurst Management
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Verified Resident 833601, thank you for your review; we are happy to pass along your comments to the team here at The Union at Lyndhurst!
Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at The Union at Lyndhurst! If you have any further questions, please give us a call. We're always happy to help!
Hi Verified Resident 813401, thank you so much for your positive comments about The Union at Lyndhurst! We hope to see you soon!
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
Verified Resident 812085, thank you for your kind review; we are happy to pass along your comments to the team here at The Union at Lyndhurst! We hope to be of service to you again in the future. Best wishes, The Union at Lyndhurst
Verified Resident 812066, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, The Union at Lyndhurst
Verified Resident 807515, thank you for your kind review; we are happy to pass along your comments to the team here at The Union at Lyndhurst! We hope to be of service to you again in the future. Best wishes, The Union at Lyndhurst
Anonymous, your satisfaction is our top priority. Thank you, and have a fantastic day!
N/A
681
N/A
S1L
$1,247
483
N/A
S1
$1,438
483
1 Units
S1R
$1,867
681
N/A
S1LR
N/A
714
N/A
A3
N/A
853
N/A
A5
N/A
1,027
N/A
A5L
N/A
1,043
N/A
A8D
N/A
1,083
N/A
A7L
N/A
1,083
N/A
A7R
$1,563
695 - 735
N/A
A2
$1,683
606
N/A
A1
$1,686
764
N/A
A4
$1,686
764
N/A
A4R
$1,758
735
4 Units
A2.1R
$1,759
863
N/A
A6
$1,824
695
2 Units
A2R
$1,847
853
1 Units
A5R
$1,849
863
N/A
A6R
$1,915
714
1 Units
A3R
$2,118
800
1 Units
A2DR
$2,119
931
N/A
A2L
$2,220
1,034
N/A
A2DL
$2,230
981
N/A
A4L
$2,295
981
N/A
A4LR
$2,304
931
N/A
A2LR
$2,313
800
1 Units
A2D
$2,345
1,027
N/A
A5LR
$2,420
1,034
N/A
A2DLR
$2,468
1,043
N/A
A8DR
$2,500
1,083
N/A
A7LR
$2,640
1,096
N/A
A6L
N/A
886
N/A
B1
N/A
1,450
N/A
B5L
$1,649
974
N/A
B2
$1,704
1,003
N/A
B3
$1,926
1,211
N/A
B5
$1,933
1,160
N/A
B4
$1,949
974
2 Units
B2R
$2,039
1,003
7 Units
B3R
$2,103
1,160
7 Units
B4R
$2,221
1,211
4 Units
B5R
$2,307
886
3 Units
B1R
$2,719
1,219
N/A
B2L
$2,764
1,258
N/A
B3L
$2,939
1,450
N/A
B4L
$3,064
1,258
2 Units
B3LR
$3,209
1,450
1 Units
B5LR
$3,239
1,450
N/A
B4LR
The Union at Lyndhurst is a community offering a great residential environment, with newly renovated apartment homes offering wood style flooring, stainless steel appliances, quartz counter tops with sleek back splashes and so much more! Upscale amenities include a recently modernized clubhouse, 5 themed outdoor courtyards and a 24 hour extended fitness center. We offer studio, one and two bedroom apartments with a variety of unique floor plans and features. Whether you want to relax by our resort-style pool or have an intense work-out in our 24 hour fitness center, The Union is sure to have something for you! We are close to shopping, dining and entertainment with a complimentary shuttle service and easy access to Rt. 17, Rt. 3 and 1-95!
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