The Villager at Barton Run

I would like to thank you for taking the time and providing feedback regarding your experience with Villager at Barton Run Apartments. We are continually striving to improve our services and community and I am pleased to see that we were meeting your needs in apartment living and service that was provided during your temporary stay with us. We wish you the best of luck with the new home. Please don't hesitate to reach out if there is anything we can assist with in the future. Thank you again!

Thank you for sharing a review, however we are are sorry to see your negative feedback. Please call us at 856-983-1050 so we can discuss your concerns. -Jennifer

Hi Sarah, Thank you so much for taking the time to share your honest feedback with us! We know that we are not perfect, but we take pride in our community and are committed to the highest standards of customer service. I appreciate you making us aware of your concerns and would love the opportunity to speak with you about them further so that we can continue to improve our community. Thank you again for your review and I look forward to hearing from you. - Jennifer

Thank you for taking the time to write a review. We are committed to improving our community and service so we appreciate the feedback. I am however, sorry to hear you had a less than exceptional experience. I would like the opportunity to discuss your experience further so we can resolve any outstanding issues. Please call me directly at 856.983.1050. I look forward to hearing from you and thank you for your residency! -Jennifer

Hi Michael, Thank you for taking the time to write a review. We take pride in our community and service so we appreciate the feedback! -Jennifer

We are dedicated to providing the best possible experience to all our tenants, and we apologize for any frustration you experienced with your neighbors. Please be assured we are looking into the matter and will address the problem as quickly as possible. Please feel free to reach out to us directly to discuss your concern in greater detail.

Dear Resident-Thank you so much for your feedback. We are so happy to hear you are enjoying your apartment home. We are committed to our resident's satisfaction and we would love an opportunity to address your concerns. Please feel free to contact Amanda, our property manager, directly at 856-983-1050 so she can assist you further.

I see that you have changed your positive review of the community. I am sorry that you have recently had a bad experience. Please contact the property at your earliest convenience, we would love the opportunity to address any concerns you may be having.

We're very sorry to hear about your dissatisfaction at The Villager. We purchased The Villager because it is a lovely community located in a great area, but for many years it was not cared for. We invested over $2 million to correct the deficiencies not addressed by prior ownership, such as: Installing new entry doors; replacing insulation and ductwork in every attic; replacing central HVAC units with new energy efficient units; repaving the parking lot; and refreshed landscape design; new kitchen cabinetry with ceramic tile backsplashes; remodeled bathrooms with new ceramic tile, fixtures and vanities. Since our ownership, every single resident has received a variety of lease renewal offers including the options for kitchen and bathroom upgrades or other improvements. We also installed a new "Bark Park" and resident BBQ/picnic areas. Across the street there is a baseball field, playground and a walking trail, as well as a neighborhood swim club just a few short blocks away. We don't charge more than our competitors, but we give more! Everyone on our team works very hard to respond to issues that are brought to their attention and we are truly very sorry if you've had a less than excellent experience. We believe that the large majority of residents are happy with their apartments, but we are not perfect and we always look for ways that we can improve. However, it is difficult to respond to criticism and complaints that are made anonymously, and it is even more difficult to respond to unconstructive, inaccurate remarks that are made online and intended as disparaging and vindictive attacks. We are serious about our commitment to our residents and we are serious about making sure you have an excellent living experience. If feel that we are failing in that mission, please call our Corporate Office at (856) 782-8800 extension 100 to discuss the matter with a member of our executive team. We hope to hear from you so we can make it right.

Dear Resident-We are glad to hear that you have been happy in your apartment home at the Villager at Barton Run. Our office staff is available to discuss any of your other concerns. We would love the opportunity to discuss these matters in more detail and help reach a resolution. Please contact our Management Office at your earliest convenience.

Dear Resident-We are sorry to hear you were less than satisfied with your apartment when you moved in. Our office staff is available to evaluate the carpet and address your concerns. Please don't hesitate to reach out to the Management Office so they can schedule an appointment with you. We hope you will allow us the opportunity to impress you and make the Villager at Barton Run a place you are proud to call home!

Dear Resident-Thank you for your feedback ,we appreciate any opportunity to improve our resident's living experiences. We can certainly address your concerns regarding excessive noise, please contact the Management Office to they can assist promptly!

Dear Resident- We are sorry to hear that you have had a poor experience in the community. We are always willing to help address your concerns. If you feel the response has been poor at the Management Office, please feel free to contact a representative at our Corporate Office. We hope you will allow us the opportunity to meet your expectation on service!

Dear Resident-We are sorry to hear that you have been dissatisfied with the service from the site office. We have worked diligently over the last year to make the community a great place to call home, but if there is something we have overlooked, please feel free to contact the Management Office or a representative at our Corporate Office so we can address your concerns promptly.

Dear Resident-We are glad to hear you have been impressed by the grounds maintenance and landscaping. And we work hard to maintain a pet friendly community for all of our residents and their pets to enjoy. We can certainly address any concerns you have about excessive noise. Please contact the Management Office so we can promptly assist!

Dear Resident-We certainly understand your concerns regarding your lease renewal. We have worked diligently over the last year to improve the community interiors and exteriors and increase the community's value to all of our residents. Our Management Office staff is available to address any specific questions or concerns you have about your renewal. We hope you are enjoying your apartment and you choose to continue calling The Villager at Barton Run your home for many years to come!

Thank you for your compliments and feedback! We are constantly looking for ways to improve and we welcome your suggestions for community amenities and social activities. Please feel free to stop into the office any time and share your ideas, or send them to [email protected] Thank you for your years of residency and we hope you continue to call The Villager at Barton Run your home for many more years to come!

Dear Resident-We are so glad you are happy with your apartment home! We appreciate your feedback and we are constantly working to improve our services. Welcome to the community, we hope you continue to call the Villager at Barton Run your home for many years to come!

Thank you so much for your feedback. We are always striving to improve our community and make it a place you enjoy coming home to!

Dear Resident-We are so sorry to hear that you have been dissatisfied since your move-in. We always strive to provide a comfortable home and community for all of our residents. If we've missed an opportunity to impress you, please feel free to contact the Management Office so we can promptly respond to your concerns.

Dear Resident-We are so glad to hear you have been happy in your apartment for so many years! We truly appreciate your long term residency and hope we can keep The Villager at Barton Run a place you are proud to come home to for many more years! If you have any specific questions or suggestions related to the parking or reception please feel free to contact our Management Office. We would be happy to address all of your concerns promptly!