Review History for Sar080

The Villager at Barton Run


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Sar080

Resident 2016 - 2019

6/11/2019

Villager at Barton Run apartments are great for the interim. This is our third year here and we're moving out this week so I thought I'd write a review! I just want to preface this by saying I am in no way a disgruntled tenant (like some of the previous reviews lol), I just want to share both pros and cons. Pros: There is always ample parking spaces. We can have family over with no problem. The parking lot area is also well-lit so I've never had problems with feeling unsafe. The staff and maintenance are very nice. Whenever I need something looked at, Bill has always been here within a few hours to a day at the latest. Furthermore, as far as utilities, I think it's fairly reasonable. However, I'm not sure about the water as others have mentioned, but that does seem to be common in most apartment complexes (in Marlton). In terms of the actual apartment, it was freshly clean upon move-in, no bug issues) Cons: One issue, primiarly the main issue as to why we decided to move, is our neighbors. We live above an older gentleman and we are a fairly young married couple. We're really quiet and respectful of him, particularly during the off hours of the day. However, he is constantly complaining about something everyday; things I have no control over. (I.e. dryer and washer are too loud, leaves will drop in between the porch boards onto his porch, he even asks us to leave our apartment so he can do bug bombs which we're really uncomfortable with). And he is constantly ringing our doorbell a few times a day. Sometimes I just like to stay at my parents in order to avoid coming home to get 'yelled' at by something. Another issue is the smoke that comes in through adjacent apartments. And the last issues (again not necessarily related to management) is the lack of sunlight that comes into the apartment. I like windows and fresh air so the one sliding door doesn't offer much but I understand that's apartment living. Although we decided to move to another place with more amenities, I would definitely recommend this place during the interim! They have been good to us.
    Manager

    6/11/2019

    The Villager at Barton Run
    Hi Sarah, Thank you so much for taking the time to share your honest feedback with us! We know that we are not perfect, but we take pride in our community and are committed to the highest standards of customer service. I appreciate you making us aware of your concerns and would love the opportunity to speak with you about them further so that we can continue to improve our community. Thank you again for your review and I look forward to hearing from you. - Jennifer
    1.0(2 ratings)

    Review 16 out of 70

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    The Villager at Barton Run

    March 2024

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