Long Brook Apartments

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Long Brook Apartments

11 Sutton Drive, Matawan, NJ 07747
(54 Reviews)
$1,912 - $2,509/mo

Reviews

(54)

2.8 rating

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54 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2016 - 2018

8/9/2018

Cassandra in the office is an idiot. I paid to move out and she sent my account to collections. I have never met such a disorganized person. I will say that the maintenance staff is really good. For what we paid, this place was garbage.

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    anonymous

    Resident 2010 - 2016

    5/9/2016

    Avoid this location. Smoke and mirrors to lure you in but then reality sets in. Frequent ownership turnover. Old decrepit buildings that leak and are in disrepair. Poor insulation and high heating costs. Hot in summer due to brick retaining heat. Many hidden charges.

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      dianagirl86

      Resident 2014 - 2015

      2/10/2015

      Been a resident at Long Brook for the past 11 months and I'm very happy here. The personnel is friendly and helpful. The grounds are kept clean and maintenance issues are quickly addressed. I truly enjoy coming home after a long day at work.

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        anonymous

        Resident 2014

        9/2/2014

        Love living here, very peaceful!

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          mestella

          prospectiveVisited 2014

          6/9/2014

          I had an appointment at 10am this past Saturday (6/7/2014). It was horrible from beginning to end. I went there with information that I got from your "rental reps" (Jerry Macky). After searching on the website we were told that what we saw online was not what they had. I was also quoted TWICE the same price and when I got there it was completely different and much higher. The lady who showed us the apartment was very rude and on her phone showing us the vacant apartment. Instead of trying to sell us, she was too busy ignoring us. Instead of having FALSE advertisement for a completely totally different apartment complex on your website you should update your pictures so you don't have future tenants arrive and be angry. You have lost a very interested guest. Very UNHAPPY about my appointment at Longbrook.

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            renter8186

            Resident 2011 - 2014

            4/16/2014

            Do not rent here. The Management Staff and Maintenance are a joke. Have to repeatedly call for service requests follows up. Snow and Ice removal was awful this year! They left sidewalks unshoveled and not salted. Ice was so thick out my back door called numerous times for ice to be removed. Fell twice outside because of the ice. Garbage is everywhere , broken tree limbs remain down for weeks/ months. I would love to know what the maintenance staff does all day as its obvious they are not maintaining the grounds. Cannot wait to get out there when lease is up. DO NOT RENT here, you'll regret it.

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              KevinTammy

              Resident 2010 - 2014

              4/2/2014

              We lived in LongBrook for 4 years. The office staff is very pleasant and helpful. When we had maintainence issues they were handled in a timely manner. Always felt safe walking around in the summer time at night with my daughter. We never had any issues with parking. The rooms are bigger than most apartments in the area. We have a washer and dryer in our unit. It close to mass transit. The pool area is always clean and staffed with knowledgeable lifeguards who took the time to teach kids to swim. The neighbors seem to be hardworking middleclass that are family oriented. The property manager Susan has always been considerate and helpful to our family needs.

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                rjz915

                Resident 2014

                3/17/2014

                This place is a disaster. Where to begin? Had reoccurring black mold growth in my bathroom. Had maintenance look at it four or five times only for them to bleach it excessively each time. Each time the mold returned and the room itself was overwhelmed with the smell of bleach for days. We had to leave all of the windows in the apartment open just to breathe. It took me refusing the treatment and telling them I didn't want my wife around the harsh chemicals for them to look into the mold being a structural issue. Have a leak under my sink for almost two months. Repeated calls to maintenance are ignored and unreturned. Found a spare key left in my front door one evening when returning home fr work. When I asked how this happened they said a maintenance guy left it while working on the downstairs apartment... No apology Trees downed during an ice storm two months ago remain down. One enormous tree in particular remains downed over a sidewalk. The roots are exposed and the hole in which it stood is filled with stagnant water... Two months! Lawn is littered with dog feces. Impossible to walk our dogs… See More>
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                  anonymous

                  Resident 2010 - 2014

                  3/11/2014

                  I have lived here for 4 years now and when ever I have a maintenance problem they fix it right away. the prperty manager Susan is a sweetheart. I had some financial problems which caused me to fall behind on my rent. I went there explained my situation and was able to get caught up. I love the area and the people that work here they are all sweet. With all the snow we had this year they always were prepared and removed it quickly. The rooms are a nice size, plenty of room. Im very pleased with my apartment.

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                    anonymous

                    Resident 2014

                    3/10/2014

                    I've never had such fast maintenance service. Gary was at my apartment in 10 minutes. The place I left took forever....thanks.

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                      sruiz523

                      Resident 2012 - 2014

                      3/6/2014

                      These apartments are great! My boyfriend and I lived here from 2012-2013 and moved back in the past month & only left only because of job changes. The apartments are really clean and the neighbors are nice! Anytime I have any questions, Susan & Jade are always so willing to help. Its always scary renting because you never know what the apartments are REALLY going to look like but these apartments are just like advertised! I would recommend these apartments to anyone interested in this area!!

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                        anonymous

                        Resident 2012 - 2014

                        3/2/2014

                        I have been here for 2 years and I must say it is a pleasant place to live. The maintance and office staff are very responsive and nice to speak with. my appartment is in the perfect loation in beautiful Matawan and very close to busses and the train station. The neighborhood is safe and my neighbors are friendly. I'm glad I rented at Longbrook and I plan to be here for a while.

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                          booboograndma

                          Resident 2010 - 2014

                          2/26/2014

                          I have been very pleased with the service of the office staff and maintenance staff over the past 6 years. They are constantly available when needed.

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                            anonymous

                            prospectiveVisited 2014

                            2/12/2014

                            Thanks for the honest reviews. I made an appointment through the number listed on this website. it was for 4:00 on Friday afternoon and I was going to see an "available" 3 bedroom. I arrived on time. A lady came out of the back kitchen and greeted me with a hesitant smile. I cheerfully introduced myself as the 4:00 appointment for the 3 bedroom. She said: 1. its rented. When I asked if I can inquire about their 2 bedrooms (after all, I rushed from work to be here)she said in a now cheerful smile, 2.i am closing, can you come back another day. I told her I was mislead, misinformed and am very disappointed. No, I won't return.

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                              Chart0106

                              Resident 2013 - 2014

                              2/3/2014

                              Can not wait until our lease is up! We've complained to the maintenance hotline as well as the property manager Susan about cigarette smell in our apartment since November. No one has come out to look at our apartment. Being 31 weeks pregnant i shouldn't have to live like this. We've been complaining continuously with no response. They do NOT plow or shovel under the snow is basically done. Trying to get in and out of your apartment is a safety hazard. The management is very helpful until you move in. Save yourself the trouble, dont move in!!

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                                dareme99

                                Resident 2013 - 2014

                                2/2/2014

                                I lived here since May of 2013, I will give my honest reviews of this place. Let me begin in saying I plan on leaving as soon as my lease ends. I live in one of the updated units with washer/dryer, updated kitchen cabinets(which absolutely suck-and will get into that in a bit)-Dishwasher-and bathroom(which is a joke) I pay $1400 a month, $1400 too much. First let me begin with, the place does do a good job in keeping the grounds neat, and that there is a washer/dryer in the unit is about the only things I like about this place. The Kitchen and dining area suck the big one, it's way too small- they should classify it as a kitchenette!!! The updated cabinets are nice, but for $1400 a month, it only had one drawer to put forks and knives in 5" x 10", what an f-ing joke!!! Who ever designed the layout did a piss poor job. It does have a new modern electric stove and overhead microwave and Refridgerator all of it is stainless steel, but on the cheap end of the appliance scale. Having only one drawer really pisses me off to the… See More>
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                                  reedboox

                                  Resident 2012 - 2014

                                  1/9/2014

                                  Absolutely can not wait until our lease term is over. In fact, we may buy-out early. The management team is nice to you when you're looking, and absolutely downright rude as soon as they get you to sign your lease. Jade in the management office is a snob who acts like you are putting a damper on her day when asking her to do her job. The apartments are small and old. Don't plan on living downstairs because you can hear your neighbors every move. Especially since they don't require any carpeting on the second floor apartments.

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                                    anonymous

                                    Resident 2011 - 2014

                                    1/3/2014

                                    THIS PLACE SUCKS!!! THERE ARE NOT ENOUGH PARKING SPOTS AND DURING SNOW PEOPLE GET TICKETS BECAUSE THEY PARK ALONG THE APARTMENTS THIS IS CRAZY!!!! WHEN IT SNOWS NO ONE IS OUT THERE TO CLEAN UNTIL IT IS TOO LATE! THE INSIDE OF THE APARTMENT CAN BE FALLING APART AND NO ONE DOES ANYTHING ABOUT IT!!! THEY ONLY LIKE TO RAISE THE REST AND GIVE PEOPLE ATTITUDE! WHEN I FIRST MOVED IN THREE YEARS AGO THIS PLACE WAS GOOD NO IT IS NOT WORTH A DIME. GOOD LUCK TO EVERYONE WHO IS HERE AND THOSE WHO WANT TO MOVE IN.

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                                      Longbrooksucks

                                      Resident 2010 - 2014

                                      3/24/2014

                                      This place is completely disgusting from dog poop to falling trees and tire marks!!!! Not to mention how much shady stuff goes on in here, cops always in and out. After being here for a few years these are some of the reason I am running out of here. So many other nicer apartments in Matawan, 1. Dog park is infested with poop and cigarette butts! 2. The office could care less about their tenants. 3. Maintenance could care less about your needs. 4. People will park in your assigned spot and could care less. 5. People will walk dogs without leash/ office does nothing when you complain. 6. Everyone in the office is nasty and rude. 7. Parking is terrible. 8. Grounds are not maintained. 9. Pool hours are terrible in summer. Take my advice do not rent here!!!!!!!!

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                                        anonymous

                                        Resident 2013

                                        10/29/2013

                                        I have been in this apartment for not even two months and I absolutely hate it here. The maintenance techs are rude and disrespectful and the office people are no help at all. I had to call maintenance because of a leak somewhere on my kitchen sink. I called the number that I was given and it didn't send me to maintenance, it sent me to the candlebrook properties main office. The main office then gave me a number for maintenance, which I called. The lady asked what she could help me with and I explained my situation to her and she asked if there was something leaking. I told her yes, there was a tupperware container catching all the black, disgusting water that was leaking and she said she understood and asked if there was anything else I would like maintenance to come check. I explained a situation in my bathroom where there were large water stains on the ceiling and also what looked like mold on the bathroom sink. She explained that she was putting in two separate work orders and that a tech would be out within the next day or so. About ten minutes later, a… See More>
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                                          anonymous

                                          Resident 2012 - 2013

                                          10/1/2013

                                          My kids and I love it here. We moved in last year from a neighboring complex and I'm so glad we did. I no longer have to pay for a gym membership because the gymhere is open 24 hours so I can go after or before work...and they keep it clean! I had an issue with my toilet but Gary in maintenance was here in 10 minutes in the middle of the night. I don't know why people go on these websites and complain about rent going up. Have you ever seen a price go down? My renewal price wasn't high. The office staff has been helpful so I thought I would say a few positive words...I recommend this place.

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                                            anonymous

                                            Resident 2010 - 2013

                                            6/12/2013

                                            We have been living here at the apartments since August 2010 with our two daughters who were 8 and 2 years old at that time. If we would have known then what we know now, we definitely would NOT have moved here. I definitely would not recommend that anybody move HERE. The apartments are falling apart. At least 5 separate buildings have had the roofs caved in causing severe water damage in the upper and bottom units. Management was not very helpful in that process. The landscaping is a joke. All they concern them with is around the main office building with its upkeep of nicely cut grass and trimmed bushes and flowers. Behind the units the bushes grow like trees and get VERY large when they cover the sidewalks. Also bushes in the front laws are also huge. Branches that fell down from Hurricane Sandy were not picked up until just a few months ago (April/May).Lots of dog poop in the yards and sidewalks that dont get picked up. They are constantly raising the rent. On their website it mentioned that they would have a gym open in the Spring. It just opened beginning of JUNE and only on… See More>
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                                              tttrenter

                                              Resident 2013

                                              2/1/2013

                                              I have been living here for six months and am so happy that I found this place. Gary in maintenance really cares about the residents and the office staff has been very helpful. It's a little pricey but Im looking forward to saving my gym fees and using their new fitness center. Anyway...I would recommend.

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                                                anonymous

                                                Resident 2012

                                                11/20/2012

                                                I lived here from feb 2012-october 2012. At first the apartment seemed ok but we quickly got sick of the small kitchen and how dated the apartments and grounds are. Maintenance was helpful and came anytime we needed, which was a few times. We broke our lease at the cost of two extra months rent due to the fact that we found something much nicer and updated in the same price range and in a much nicer community. The pool is dreadful, everytime we went there were residents that brought 87 of their friends and family members and there was nowhere to sit. Not enough chairs and the ones they have are broken. We would usually lay in the grass and get eaten by termites. My particular building had cops sitting in the parking lot quite a few times which made me uneasy as well as finding a condom in my parking spot was also disgusting. I don't blame management for the way this complex is I blame the people that live in it. I am so glad I spent the 2500 to move!

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                                                  MatawanRules

                                                  Resident 2011 - 2012

                                                  7/29/2012

                                                  I lived here for a year 2011/2012. Location is great, very convenient to GSP north and south. Has an old school neighbourhood feel, people walking around with their dogs in the afternoon, kids playing, so you get to know some of your neighbours, however its very dark to walk your dog at night. Management needs improvement. Buildings are in desperate need for full renovation, including sidewalks. I have heard people complaining about mold and leaky roofs. Kitchen is very small. Everything is "renovated" very cheaply. If u have a problem, u will put in a request and maintenance will just show up few days later without calling you first. Dog off leash park is big but if it rains expect mud for several days. as there is never grass. Ticks are bad in spring and fall. They could cut the grass more ofthen. Also watch where u step if walking on grass as many dog owners dont pick up after their dogs. If it snows or there is a storm, dont expect branches to be picked up and side walk to be shoveled first thing in the morning. Maybe later in the day, probably the next day. Some buildings lack… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

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                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    Studio

                                                    Studio, 1 Bath

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
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                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
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                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

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                                                    Long Brook Apartments

                                                    July 2024

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                                                    Long Brook Apartments is an apartment in Matawan in zip code 07747. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $2,509. Nearby cities include Aberdeen, Cliffwood, Laurence Harbor, Keyport, and Morganville.

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