| Number of reviews in the past 365 days | 16 |
| Percentage of reviews responded to | 25% |
| Average time to respond to reviews | 197.12 days |
10 Lafayette Avenue, Morristown, NJ 07960
Ratings & Reviews (148 Reviews)
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Resident • 2020 Recommended
Updated 06/30/2020
Reviewed 06/30/2020
Great community, Iris with the leasing office is fantastic. It is in a beautiful area, fantastic amenities and the management has been very responsive. Walkable to many restaurants, bars, train station, and parks.
Sofi at Morristown Station Manager30/30/2020
Thank you for taking the time to review Sofi Morristown Station. Our team is elated to learn that you have been having a wonderful resident experience! We really appreciate you taking the time to highlight specific team members, too, because they deserve the recognition for their efforts. We'll be sure to share your compliments with the whole team! All in all, we're so happy to have you here and plan to keep up the dedicated work. Sincerely- Jennifer Davis Community Manager
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Resident • 2020 Recommended
Updated 06/28/2020
Reviewed 06/28/2020
We just moved into the Sofi building and are thrilled with our decision. Beautiful, clean apartment and Iris was so helpful in coordinating our lease. The building is in a great location and parking is attached, so my car is a short minute walk from the… See More
Sofi at Morristown Station Manager01/01/2020
Dear Anonymous, thank you for the 5-star review of Sofi Morristown Station! Our team is delighted to read your kind words about our community and our service. We are pleased to learn that you've had positive encounters with our management team in the office because we consistently aim to go above and beyond! We truly value the well-being and comfort of our residents and we're glad that this is evident to you. Our team wants to keep you as a happy resident for years to come. Sincerely- Jennifer Davis- Community Manager
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Resident • 2020 Recommended
Updated 06/28/2020
Reviewed 06/28/2020
Iris is amazing! She helped us move in during quarantine and helped make the process as smooth and simple as possible. We love living in the Sofi Apartments so far and look forward to the amenities opening back up soon.
Sofi at Morristown Station Manager01/01/2020
Anonymous, we appreciate you taking the time to review Sofi Morristown Station. Thank you for the kind words about Iris, we think she is pretty great too! We truly value the well-being and comfort of our residents and we're glad that this is evident to you. Our team wants to keep you as a happy resident for years to come. Sincerely, Jennifer Davis- Community Manager
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Resident • 2020 Recommended
Updated 06/01/2020
Reviewed 06/01/2020
Iris helped us so much with the virtual tour (we needed to move during the quarantine), and availability, amenities, offers. She is knowledgeable, friendly, easy to communicate with, and it was not difficult to reach out to her whenever we needed help. This building is kept… See More
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Resident • 2020 Recommended
Updated 05/23/2020
Reviewed 05/23/2020
We have a great time in Sofi at Morristown apartments. When we moved in the apartment was neat & clean and leasing staff was very cooperative too, especially IRIS, she is very helping person. IRIS knows how to treat new tenants and answer all of their… See More
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schneid12 • Resident • 2020 Recommended
Updated 05/04/2020
Reviewed 05/04/2020
So far we have only been here for a week but we are definitely enjoying the apartment. Everything was cleaned and set up perfectly for our move in. We worked with Iris in the leasing office and she has done a fabulous job with handling every… See More
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Verified Resident 514594 • 2018 - 2019 Recommended
Updated 09/10/2019
Reviewed 07/17/2018
The Highlands at Morristown station is a wonderful community. The staff is amazing! The location is perfect. Units are updated constantly. I can't hear anything from any of my neighbors units. Access to the train unsurpassed.
Sofi at Morristown Station Manager17/17/2018
Hello, and thank you so much for your feedback. We are so pleased to hear you have been enjoying your new home here so far! If you have any questions, please do not hesitate to reach out to ask! Best, Ryan, Area Director
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Verified Resident 572366 • 2018 - 2019 Recommended
Updated 09/05/2019
Reviewed 11/17/2018
I truly enjoy living at The Highlands at Morristown station. The property is kept clean and is beautiful. The community is great and the location is so convenient. The staff has been so friendly and accommodating since day one. It has been a pleasure living here!… See More
Sofi at Morristown Station Manager19/19/2018
Hello and thank you so much for taking the time to provide us with your feedback. We are pleased to hear you are enjoying your home here and had a great experience with our team member. Please reach out if you have any questions. Thank you, Ryan, Area Director
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Verified Resident 461110 • 2017 - 2019 Recommended
Updated 08/15/2019
Reviewed 03/06/2018
Living at Highlands has been hands down the best experience ever. office staff is professional and eager to help the residents. the apartments are safe for women who may not have husbands to rely on which is good for me.
Sofi at Morristown Station Manager12/12/2018
Hello, thank you so much for your valued feedback! We are so pleased to know you are enjoying your home here and have been receiving great service from our team. We work hard to ensure we provide the best community for our residents. Please reach out if you have any questions or concerns. Best, Ryan, Area Director
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Verified Resident 631391 • 2019 Recommended
Updated 08/13/2019
Reviewed 04/25/2019
Everything has gone very smooth at this apartment. The other tenants are great. The staff is very friendly and helpful. The location is so convenient to shopping, restaurants and the train station. I would recommend this building to anyone.
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Verified Resident 677744 • 2019 Recommended
Updated 08/13/2019
Reviewed 08/13/2019
Community is great. Leasing office staff is both friendly and professional. Amedities are not over utilized so you can always find a place for a quite work call, spot by the pool or space in gym. Location is also very convenient. Plenty of shops and places… See More
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Verified Resident 676045 • 2019 Not Recommended
Updated 08/13/2019
Reviewed 08/08/2019
This apartment is terrible. It is invested with flies and spiders. It is on the ground level even though i was told it was on the second floor. It is so loud I get woken up multiple times a night and many things were broken when… See More
Sofi at Morristown Station Manager19/19/2019
Good afternoon, We appreciate you taking the time to provide your feedback. Here at The Highlands at Morristown Station, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn't happen again. Should you wish to discuss your experience further, we encourage you to reach out us at 973-267-5907, and we will set up a time that works best for you. Ryan McGrade Sr. Director of Operations
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Verified Resident 410427 • 2017 - 2019 Recommended
Updated 07/27/2019
Reviewed 10/24/2017
It's location is quite convenient, near to the restaurant and store areas. Walking distance from the train station. The staff service is great. The apartments are in quite good conditions and there's a swimming pool for the summer season.
Sofi at Morristown Station Manager31/31/2017
Hello, we appreciate your feedback and are grateful to have you as a resident. When a resident needs to move in furniture they need to reserve the move in dock and fill out proper forms. If you have any further questions concerning this matter please contact us in the Leasing Office. Thank you, Ryan, Director of Operations
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Verified Resident 502037 • 2018 - 2019 Recommended
Updated 07/23/2019
Reviewed 06/19/2018
Pleasant community with approachable staff. Parking garage is difficult - cars speed around corners and the direction lines are faded making it hard for those not familiar with the garage difficult to follow.
Sofi at Morristown Station Manager22/22/2018
Hello, thank you for your feedback. We are happy to know you have been pleased with your home here. We apologize again about your parking pass issue you were having. Please do not hesitate to reach out if you have any questions, we are always here to help! Best, Ryan, Area Director
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Verified Resident 667050 • 2019 Recommended
Updated 07/19/2019
Reviewed 07/19/2019
This is a very convenient place to live once there are many amenities, the staff is very supportive and you have many walk distance things to do and easy access to the public transportation. The floor plants are very nice and is a very calm place… See More
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Verified Resident 661203 • 2014 - 2019 Recommended
Updated 07/06/2019
Reviewed 07/06/2019
Location, facility and staff's quality are really splendid! I'm enjoying every day. Also, Morristown is small town, but people's mind is small at heart. I'd love to recommend you all to select this apartment.
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Verified Resident 657719 • 2019 Recommended
Updated 06/27/2019
Reviewed 06/27/2019
Very good! -----------------------------------------------------------
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Verified Resident 649020 • 2019 Recommended
Updated 06/05/2019
Reviewed 06/05/2019
very good customer service from the leasing office. People who also performs maintenance in the building very professional. All common areas are super clean and well maintained. I like is a diverse community and all ages. The staff at building try to organize activities so the… See More
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Verified Resident 647263 • 2019 Recommended
Updated 06/01/2019
Reviewed 06/01/2019
I've only been here a week, but the apartment is very nice. It was very clean when we moved in and all the appliances and lights worked. One drawer was broken (off the rails) but I was able to fix that easily. We haven't moved big… See More
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Verified Resident 622571 • 2019 Recommended
Updated 05/23/2019
Reviewed 04/02/2019
It's an older building that could use a refresh. The parking garage ground has so much black soot on it that you can't see the traffic lines/directional arrows, parking space lines or numbers hiding beneath. Needs desperately to be power washed and lines/numbers need to be… See More
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Verified Resident 241399 • 2016 - 2019 Recommended
Updated 05/21/2019
Reviewed 05/31/2016
The place is very nice except we have a problem with the smell of Pot entering our apartment which management will not address. We've called the police and complained several times with no results. A good place to live if you smoke pot I suppose. See More
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Verified Resident 606320 • 2019 Recommended
Updated 03/10/2019
Reviewed 02/20/2019
We love living at the Highlands! The building and apartment are beautiful and in a great location in Morristown! The office and maintenance staff are always friendly and very helpful and prompt in addressing any questions or concerns. Another nice plus is that there is literally… See More
Sofi at Morristown Station Manager21/21/2019
Thank you for your kind words about our community and team! We are so pleased to hear that you are enjoying your home here and all the great features and amenities we offer. Please do not hesitate to reach out to us in the leasing office if there are any questions, we are always here to help! Thank you, Ryan, Area Director
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Verified Resident 611565 • 2018 - 2019 Recommended
Updated 03/05/2019
Reviewed 03/05/2019
Fantastic community with nice amenities, proximity to the NYC train and every place in downtown Morristown. I have truly enjoyed my experience here, all of the staff are helpful, and get things resolved quickly.
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Verified Resident 464592 • 2015 - 2019 Recommended
Updated 02/09/2019
Reviewed 02/09/2019
Very nice people, clean and pretty environment. The staff is always helpful with any questions or concerns. It's a quiet building and very enjoyable experience. Also have great perks such as the gym and pool.
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Verified Resident 594053 • 2018 - 2019 Recommended
Updated 01/17/2019
Reviewed 01/17/2019
I Love it. My kids love it too. It is close to the train in the NYC. The center of town and shop are in close proximity and inducive to walking around. Everyone is very nice and supportive to any needs my family has.
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