Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 22.42 days |
Contact Property
Sofi at Morristown Station
10 Lafayette Avenue
Morristown, NJ 07960
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 22.42 days |
Dear Anne, first and foremost we would like to thank you for being a valued resident of Sofi at Morristown for the past 6 years. We understand your concerns about the recent changes in our community and we never want our residents to feel inconvenienced. It is always our goal to keep your best interest at heart when making decisions for the better of the community. Please email me or come by our office if you would like to discuss these concerns further, I'd be happy to hear your suggestions and accommodate you the best we can. Hope to hear from you soon, Marcy C., Community Manager [email protected]
Hello there, Thank you for taking the time to share your experience online. I would like to apologize for the unpreparedness of our team. Please know that your situation was an abnormal one. We make every attempt to elevate the experience; however, your honest review helps me understand where we missed the mark that day. I understand that the gym hours are not ideal. Unfortunately, there are strict guidelines that we must abide by due to COVID -19. Our goal is to keep the safety of residents and staff a top priority. I hope your experience starts to turn around and our team can show you how much we truly care. Again, thank you for taking the time to review Sofi Morristown! Thank You, Jennifer Davis Community Manager [email protected]
Hi Anonymous, thank you for your kind review of the community. We are so glad to hear that the move in process of easy and that you love the location. Thank You, Jennifer Davis - Community Manager
Hi Mary-Kate, thank you for your kind review. We are so glad that you found our team members: Iris, Renee and Scott so helpful! Thank you for also sharing your feedback on the Resident Summer Bash, we can't wait to host our next socially distant resident event. Thank You, Jennifer Davis - Community Manager
Hi, thank you for the 5-star review of Sofi Morristown. Our team appreciates your compliments of our community and excellent service. We are grateful for this recognition because we aim to consistently go above and beyond in order to provide a warm and welcoming place for our residents to call their home. Furthermore, we plan to share your generous compliments with everyone on the team because you made our day! We look forward to continuing to provide you with a lovely place to call your home for many years to come. Sincerely, Jennifer Davis- Community Manager
Hello, Thank you for letting us know about this. We are sorry that your experience at Sofi Morristown didn't quite match your expectations. Unfortunately, our specials can change at any time and are based on the select units and move in date. Your feedback definitely helps us to improve the time it takes to update our specials on our websites. If you would like to consider living at Sofi Morristown please reach out to me so we can make it right. I can be reached at [email protected] or at 973-267-5907.
Thank you for taking the time to review Sofi Morristown Station. Our team is elated to learn that you have been having a wonderful resident experience! We really appreciate you taking the time to highlight specific team members, too, because they deserve the recognition for their efforts. We'll be sure to share your compliments with the whole team! All in all, we're so happy to have you here and plan to keep up the dedicated work. Sincerely- Jennifer Davis Community Manager
Hello, anonymous. Thank you for the 5-star review of Sofi Morristown! Our team is delighted to read your kind words about our community and Iris! We too, value Iris as a part of our team. We are pleased to learn that you've had positive encounters with Iris in the leasing office. We truly value the well-being and comfort of our residents and we're glad that this is evident to you. Our team wants to keep you as a happy resident for years to come. Sincerely, Jennifer Davis- Community Manager
Anonymous, we appreciate you taking the time to review Sofi Morristown Station. Thank you for the kind words about Iris, we think she is pretty great too! We truly value the well-being and comfort of our residents and we're glad that this is evident to you. Our team wants to keep you as a happy resident for years to come. Sincerely, Jennifer Davis- Community Manager
Thanks for the stellar recommendation! We're so glad to hear that Iris has been so helpful to you. It's our pleasure to provide the very best services at Sofi Morristown, and give our residents the comfortable lifestyle they deserve! Sincerely, Jennifer Davis-Community Manager
Hello! Thank you for your review of Sofi at Morristown! Our team is delighted to read your kind words about our community and our service. We are pleased to learn that you've had positive encounters with Iris in the leasing office. We truly value the well-being and comfort of our residents and we're glad that this is evident to you. Please reach out to us anytime. Sincerely, Jennifer Davis-Community Manager
Hi Schneid12, we appreciate you taking the time to review our community. Thank you for the positive feedback about your apartment home. We are very happy to hear that Iris was helpful and was able to answer all of your questions. We are honored to have you as a resident. Sincerely, Jennifer Davis-Community Manager
Hello, and thank you so much for your feedback. We are so pleased to hear you have been enjoying your new home here so far! If you have any questions, please do not hesitate to reach out to ask! Best, Ryan, Area Director
Hello and thank you so much for taking the time to provide us with your feedback. We are pleased to hear you are enjoying your home here and had a great experience with our team member. Please reach out if you have any questions. Thank you, Ryan, Area Director
Hello, thank you so much for your valued feedback! We are so pleased to know you are enjoying your home here and have been receiving great service from our team. We work hard to ensure we provide the best community for our residents. Please reach out if you have any questions or concerns. Best, Ryan, Area Director
Hello! We are so pleased to hear that you are enjoying our community. We agree Sofi at Morristown does have a great location and wonderful residents! We appreciate your feedback. Sincerely, Jennifer Davis Community Manager
Thank you for taking the time to review Sofi Morristown. As the new management company, we are happy to hear the positive feedback about the community. We welcome all feedback from our residents. We want our residents to enjoy the community. Please feel free to contact me anytime at [email protected] Sincerely, Jennifer Davis-Community Manager
Hello, we appreciate your feedback and are grateful to have you as a resident. When a resident needs to move in furniture they need to reserve the move in dock and fill out proper forms. If you have any further questions concerning this matter please contact us in the Leasing Office. Thank you, Ryan, Director of Operations
Hello, thank you for your feedback. We are happy to know you have been pleased with your home here. We apologize again about your parking pass issue you were having. Please do not hesitate to reach out if you have any questions, we are always here to help! Best, Ryan, Area Director
Hi! Thank you for leaving a review of Sofi Morristown! We apologize for the delay in responding to your review. We are happy to hear that you are enjoying your experience at our community. We plan to share your generous compliments with everyone on the team. We appreciate your review. Sincerely, Jennifer Davis-Community Manager
Hello! Thank you for the 5-star review of Sofi Morristown! We look forward to continuing to provide you with a lovely place to call your home for many years to come. Sincerely, Jennifer Davis-Community Manager
Hi! Thank you for your review of Sofi Morristown. As the new management company, we are happy to hear that residents are happy! Please feel free to contact us anytime at [email protected] Sincerely, Jennifer Davis-Community Manager
Hi, thank you for the stellar recommendation of Sofi Morristown. We're so glad to hear that our maintenance team has been so helpful to you. It's our pleasure to provide the very best services in our community. We hope to see you at our August pool party. Watch for more details. We appreciate you! Sincerely, Jennifer Davis-Community Manager
Hi, sorry for missing your review at the time. As you may know, the community is now under new management. We are sorry to hear that you were not provided a move in basket with the previous management company, but we are pleased to hear that you are enjoying your apartment home at Sofi Morristown. We encourage you to contact the Leasing Office about your missed move in basket. We appreciate your feedback and hope you choose to make Sofi Morristown 'home' for years to come! Sincerely,- Jennifer Davis Community Manager
Hi, sorry for missing your review at the time. We are now actively listening to our reviews. The community is under new management and is in the process of updating the community. We hope that you will stop by in the next few months and see our new look! Sincerely,- Jennifer Davis Community Manager
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679
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A02
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750
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A06
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752
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A07
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819
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A09
$1,924 - $2,482
689
1 Units
A03
$1,939 - $2,471
661
1 Units
A01
$1,993 - $2,671
780
3 Units
A08
$2,014 - $2,602
722
3 Units
A04
$2,029 - $2,335
727
1 Units
A05
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831
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A10
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1,067
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A11
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995
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B01
N/A
1,009
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B02
N/A
1,040
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B04
N/A
1,050
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B05
N/A
1,054
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B06
N/A
1,068
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B07
N/A
1,137
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B08
N/A
1,347
N/A
B09
$2,708 - $3,280
1,027
3 Units
B03
Located in the heart of Morristown and adjacent to the Morristown Train Station at the intersection of Morris Street and Lafayette Avenue, Sofi at Morristown Station is the ultimate choice in apartment home living. This exceptional community includes a clubroom, landscaped deck & pool, fitness center, conference room and a yoga studio. Entertaining, dining, shopping and the train station is just steps away. Inspired living in a spectacular location!
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Contact Property
Sofi at Morristown Station
10 Lafayette Avenue
Morristown, NJ 07960