My experience at Ramblewood indicates that the current management office has no urgency to correct problems. I have had no heat for a number of days this winter and to add insult to injury, there has been no hot water for the past four days. Management was not in any rush to resolve the heat situation and they are certainly taking their sweet time with the lack of hot water. On a scale of 1-10, they are at a 1 in resolving problems timely and in a professional fashion. If you want to encounter these problems, rent an apartment at Ramblewood village.