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Madison Garden Apartments


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anonymous

Resident 2011 - 2014

8/26/2014

They only care about getting money from people. I had men living upstairs that were selling and using drugs and when I reported it, I learned that neither of their names were on the lease. One of the mother's (a councilwoman) had the lease under her name. Instead of evicting the men they did nothing but allow the mom to add the son's name and assured me that the addt'l male would move out. He NEVER moved out and had his own key to the "security" door that he used to one day graciously let me in. I requested to move to another unit which I had to pay for and ended up with a subletting situation there. One day a single female was there and then two unidentified males moved in and I never saw her again. I notified the office four times and no one bothered to look into it because they are still getting paid. Maintenance that is needed is always done half @ssed and the bandaid fixes don't last long just causing another work order to be written. I had issues with my kitchen sink and bathroom toilet where after bandaid fixes, they finally had to replace parts of each respectively. The day I moved in, there was a refrigerator that had black mold in it (took three days of fighting to get a new one), the sliding door handle was missing, and the knob on the hot water was on so tight that maintenance had to come to loosen it with tools. The receptionist is clueless and knows nothing. The owner/registered agent is Martha Eckstein and she sits in the back of the rental office and does not take calls from tenants when the receptionist is unable to help.

    Review 23 out of 141

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