Resident · 2020
This place is the worst I've ever rented in my whole life. I am here less than a month and I had so many problems, I will list the main problems here: - The floor in the whole place is not flat. I found out at the moment the moving company placed my tv stand and the tv on the tv stand and the tv was almost falling. Its over a inch deeper in the center of the room than the walls. I had to put paperboard to try to level my furniture!! 2 - the bathroom tap water wasn't working right. Just the hot water was on and they turn off the cold water because it was leaking and they thought no one would notice, Seriously??? 3 - BUGS. I am living with a colony of stink bugs since I moved in. They come through a hole in the laundry room and they called the pest control. Didn't workout, the bugs was still coming. They said to me. It's only stink bugs, they don't bite. Just try to turn your ac super cold. Hahaha are you paying for my electricity bill?? Detail that my ac does not even work!!! 4 - the ac doesn't work. I moved in the end of April, it wasn't hot yet. But the first hot day and I wanted to have a cool night of sleep I can't because they run out of the stuff for ac and they can't fix and they have to order it. An apartment complex that big and they don't storage the stuff they need for maintenance. Yes, they are that Bad. 5 - washer and dryer don't work. Thanks god I have enough clothes to not need to buy new ones because I don't have clean clothes. The washer machine doesn't centrifuge the clothes. When I took them out they were soaking wet, and of course the dryer is not going to dry it. I am here 3 weeks already and I am so disappointed with how they run this apartment complex. I don't know how the inspector approved they lease this unit. That seems like someone is corrupt!! ??
Chalet Gardens Manager
Dear Resident, We're sincerely sorry to learn about your experience with us. We in no way wish for our residents to not receive the comfort and care of living in our community. We'd like the opportunity to personally address each of your concerns and encourage you to contact our office at 856-627-1400. We hope to connect with you soon!