Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.1
Office Staff	3.9
Maintenance	4.1
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	3.2/5
SatisFacts™ Renewal Survey	4/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	55.56%

Manager's Review Reply Time

Average time to respond to reviews	43.56 days

Ratings & Reviews (33 Reviews)

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Plainfield Village Apartments Manager

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Verified Resident 299758 • 2011 - 2020 Not Recommended

Updated 05/01/2020

Reviewed 01/11/2017

Looking to move I HATE living at Plainfield village I've been here for 9yrs. The building is old needs A lot of renovation. Ants, and mice in apartments. Mildew in bathroom. Bathroom comes up. Sink comes up. Laundry room is a hang out spot people play… See More

Plainfield Village Apartments Manager25/25/2017

Thank you for your recent review, we value and appreciate feedback from our residents. We would like to be given the opportunity to address your issues first hand that you mentioned. Please contact us directly at the rental office or by emailing us at [email protected] We believe we offer a fair value in price for all our apartment homes compared to our competitors. Unfortunately due to rising costs to maintain the building and other market factors, the rent is likely to increase as well. Once again please feel free to contact us directly as we would like the opportunity to better serve you.

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Verified Resident 694930 • 2003 - 2020 Recommended

Updated 04/22/2020

Reviewed 09/14/2019

Great community to live for family with to Foot ball,base ball,tennis court,and basketball court. Overall it's a great community enjoy living here for the past 15 years and looking forward to the next 10 years. See More

Plainfield Village Apartments Manager17/17/2019

Thank you for your positive review of Plainfield Village / Norwood Gardens. We love hearing from happy residents and we're delighted to hear that you are enjoying your apartment and the community here. Our staff works hard to ensure our resident needs are met, and we will be sure to share your compliments with them. We truly appreciate your continued residency. Have a great day!

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Verified Resident 755154 • 2005 - 2020 Recommended

Updated 03/24/2020

Reviewed 03/24/2020

Great place to raise a family. Across the st from Cedarbrook park. Down the st from Cedarbrook elementary & middle school . It is also down the st from Plainfield High school . Walking distance from bus & train station .

Plainfield Village Apartments Manager25/25/2020

Thank you for taking time to write this positive review. We're so glad you chose Plainfield Village/Norwood Gardens to raise your family! We always strive to offer the very best in apartment living and it's great to know you enjoy being a part of our community.

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Verified Resident 747745 • 2016 - 2020 Recommended

Updated 02/26/2020

Reviewed 02/26/2020

Plainfield village apartments have been for me and my family a very quiet and relaxing complex . Staff have helped with any issues promptly and affectively . the neighbors I have me have been very friendly and welcoming . My children and I have felt very… See More

Plainfield Village Apartments Manager28/28/2020

Thank you for your five-star rating of Plainfield Village. Our objective is to offer the very best in apartment living and we're happy to hear that our team members have been helpful and attentive to your needs. We'll remain committed to your well-being for as long as you're a member of our community. Thank you for choosing to make your home with us!

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Verified Resident 385303 • 2005 - 2020 Recommended

Updated 01/27/2020

Reviewed 08/18/2017

Plainfield is a beautiful community to live especially when you have small children. It is a safe community compare to other places. I feel safe coming in at night.I would recommend this neighborhood to other

Plainfield Village Apartments Manager11/23/2019

We are happy to hear that you love your apartment and we appreciate your feedback! We really want to make sure we address your concerns about the laundry room so please be sure to contact the rental office directly at 908-668-1856. However, we do want to encourage you to contact the local authorities if ever you feel unsafe, suspect illegal activity, or are being disturbed.

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Verified Resident 722859 • 2016 - 2019 Recommended

Updated 12/03/2019

Reviewed 12/03/2019

I really enjoy living here. I've been here for 3 years now and havent had any issues. Nice, clean and quiet community! Office ataff is amazing and the complex is well maintained. Parking and friendly neighbors are a plus. See More

Plainfield Village Apartments Manager04/04/2019

Thanks for taking a moment to review your stay at our community! Nothing brightens our day like positive feedback from a happy resident. We look forward to your continued satisfaction and comfort. It's our pleasure to serve you.

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Verified Resident 254464 • 2013 - 2019 Recommended

Updated 11/18/2019

Reviewed 07/19/2016

Good environment and good neighbors never experience issue with theft and maintenance team after their work will follow up with you to make sure maintenance work is done properly and are ready to fix it if you are not satisfied with maintenance work done See More

Plainfield Village Apartments Manager27/26/2016

Thank you for your overall 4 star rating of Plainfield Village Apartments. We are very sorry to hear about your friend's car being broken into and that the police were not able to find the culprit, unfortunately there is not much we can do to help. We do appreciate your feedback and would be happy to discuss these issues further in detail. Please contact our corporate office at [email protected] Thank you again for taking the time to write a review!

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Verified Resident 697704 • 2019 Recommended

Updated 10/22/2019

Reviewed 09/20/2019

the major complaint I have right now, is they haven't give heat yet, that's not fair, and the office told me the it turn on automatically suppously, when the temperatures falls 55, but it haven't turned on yet, and it falls below 38 degrees, and the… See More

Plainfield Village Apartments Manager28/26/2019

Please accept our sincere apologies for the inconvenience you and your family have experienced in respect to your heating and parking issues. The heat in your building has been on and working this month, but as the heating season begins we often have to make adjustments to the boiler temperatures as temperatures rise and fall. If your apartment is still cold, we can also check your radiators to see that they are working properly, please give us a call at 908-668-1856 so we can send someone out . Also we know that parking is limited on the property and is now more difficult on the neighboring city streets, so we are towing vehicles off the property that do not have our parking permit, and are looking into a possible expansion of our parking lot to create more available spaces. If you would like to discuss your concerns further, please contact us at [email protected]

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Verified Resident 658095 • 2018 - 2019 Recommended

Updated 06/28/2019

Reviewed 06/28/2019

Quite neighborhood, enough parking. Clean and good maintenance guys. Office staff good. No bugs. I will recommend the apartment to friends in term of neighborhood but tenants upstairs should reduce noise and stop smoking in the Building.

Plainfield Village Apartments Manager03/03/2019

Thank you for your 4-star review of Plainfield Village/Norwood Gardens. It pleases us to know that the professionalism of our on-site team has made a positive impact on your stay at our community. We are, of course, sorry to see that you've been contending with frustrations pertaining to your neighbors upstairs, along with other concerns about smoking in the building. Our residents' satisfaction is among our top priorities, so we ask that you contact us directly to discuss your feedback. Thank you.

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Verified Resident 598778 • 2019 Recommended

Updated 01/31/2019

Reviewed 01/31/2019

Great Service. Aury made sure everything was cleaned and working properly. Apartment is beautiful. Brand new Kitchen and Appliances. There was a 2 day delay for moving date, but the issue was resolved very quickly, not a big issue.

Plainfield Village Apartments Manager04/04/2019

Thank you so much for your review and kind words! We are so glad to hear how happy you are with your new home and the service you received. We are sorry we took an extra two days to make the apartment perfect for you, but sounds like it was well worth the wait! Thank you again and let us know if there is ever anything we can do to make your stay even more enjoyable.

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Verified Resident 422332 • 2012 - 2018 Not Recommended

Updated 09/14/2018

Reviewed 11/20/2017

Walls and floors are super tiny and the upstairs apartment have no carpet. Last neighbors living upstairs made my life MISERABLE for over two yrs. Overall it been ok, which they can follow up on the par kings. Visitors are taking over the parking space.

Plainfield Village Apartments Manager30/21/2018

Thank you for your review of Plainfield Village Apartments. We are glad to hear that you have had a positive experience and things have gotten better since your neighbors moved. We really appreciate your feedback and are happy to have you as a resident of the community! If there is ever anything we can do to help make your stay even more comfortable, please don't hesitate to contact the office. Or you can always contact our corporate office at [email protected] Thanks again!

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Verified Resident 518482 • 2018 Recommended

Updated 07/25/2018

Reviewed 07/25/2018

My experience so far has been very good.The complex is well kept.It is very quiet.The office workers are very nice and try to help you with any concerns you my have.Im very satisfied with everything my experience so far is very good.

Plainfield Village Apartments Manager26/26/2018

Thank you for your review and your feedback! We are so glad to hear how happy you are living at Plainfield Village! And we are happy to have you as a resident of the community! If there is anything we can do to help make your stay even more enjoyable, please don't hesitate to contact the rental office! Thanks again and have a great day!

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Verified Resident 420197 • 2009 - 2018 Recommended

Updated 07/18/2018

Reviewed 07/18/2018

Not a bad community. Decent area and fairly priced. Great starter apartment or if you live alone. For the most part everyone is friendly. Nothing really negative to say about the property. It's what you make it.

Plainfield Village Apartments Manager18/18/2018

Thank you for your review! We appreciate your feedback and are glad you have nothing negative to say and we are happy to have you as resident of the community! If there is ever anything we can do to make your stay even more comfortable, please don't hesitate to contact the rental office. Or you can always contact the corporate office at [email protected] Thanks again for taking the time to provide your feedback! Have a great day!

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Verified Resident 504816 • 2018 Recommended

Updated 07/12/2018

Reviewed 06/25/2018

Staff very accommodating. Already I feel at home. It's a very quiet and stress free environment. No disturbing day or night sounds other than firecrackers going off in the distance!! My apartment is very spacious and has lots of closet space. I really love this environment.… See More

Plainfield Village Apartments Manager25/25/2018

Thank you for your feedback! We are glad to hear you are satisfied with your home here at Plainfield Village! We strive to provide a comfortable living environment as well as excellent customer service! If there is ever anything we can do, please don't hesitate to contact the rental office. Or you can always contact our corporate office at [email protected] Thanks again and have a great day!

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Prospective Resident • Visited 2018 Not Recommended

Updated 06/13/2018

Reviewed 06/13/2018

I really want to give this more than a one start but I made an application online about three weeks ago and I have not received any feedback up to now, I have called the office severally and the calls go unanswered, on two occasions I… See More

Plainfield Village Apartments Manager15/15/2018

We are very sorry that you have had such a bad experience with your application process. We hope that you have received the answers you are looking for by this time. If you have not, you can contact our corporate office at [email protected] and we will be happy to help you asap. We know this is not an excuse, but unfortunately the office was extremely understaffed the past few weeks and we did fall quite behind. However this is no excuse for why we couldn't give you at least an explanation. This is not how we normally operate. Please accept our sincere apologies and feel free to contact our corporate office to discuss your application further in detail. Thank you.

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Verified Resident 479239 • 2017 - 2018 Recommended

Updated 04/23/2018

Reviewed 04/23/2018

My front door that leads to my apartment needs to be fixed and painted also the barking of the dog the upstairs is very annoying the tile in kitchen is frm neighbor is very disturbing especially at nights when I try to get my rest I… See More

Plainfield Village Apartments Manager26/26/2018

Thank you for taking the time to write a review of Plainfield Village Apartments! We appreciate your feedback and having you as a resident of this community. We would like the opportunity to address your concerns directly and resolve these issues for you. Please contact the rental office or our corporate office at residentse[email protected] so we can take care of this for you. Thank you and have a nice day.

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Verified Resident 475519 • 2011 - 2018 Recommended

Updated 04/12/2018

Reviewed 04/12/2018

I have had good experiences 80% of the time. There are tremendous concerns with moisture and plumbing in the units. Other than that, it has been a convenient and consistent place to live. I would recommend it to another person. See More

Plainfield Village Apartments Manager12/12/2018

Thank you for taking the time to review your experience with Plainfield Village! We appreciate your feedback and are glad to hear that you have had an overall good experience and that you would recommend us to others - thank you very much! We would love to speak with you directly about your concerns so we can address them for you, please contact us at the rental office. Or you can always speak with someone in the corporate office at [email protected] Thanks again for your review and for choosing Plainfield Village as your home!

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Verified Resident 450191 • 2016 - 2018 Not Recommended

Updated 02/07/2018

Reviewed 02/07/2018

Mold is on every window and corners. I constantly have to use bleach. For months I had a kitchen sink blockage. Never have I experience this. The workers are good. I don't know the owners. For 3 days in early Feb. There was no warm water.… See More

Plainfield Village Apartments Manager08/08/2018

Thank you for taking the time to review Plainfield Village Apartments. We are sorry you are experiencing problems in the apartment. Please contact the rental office or the corporate office at [email protected] so we can address these issues directly. It is our goal to provide you with the best customer service as well as the best maintenance service we can provide. Hopefully we can rectify the issues immediately once we speak with you directly. Thanks again for your feedback.

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Verified Resident 253720 • 2015 - 2018 Recommended

Updated 01/27/2018

Reviewed 07/15/2016

My family likes living here. Except for the foul-smelling dumpsters & a problem with some tenants smoking weed in the basement, it's a nice place to live. The grounds are kept nice & maintenance issues are addressed quickly. We like it here. See More

Plainfield Village Apartments Manager29/26/2018

Thank you for reviewing your experience with Plainfield Village Apartments. We value our resident's feedback and appreciate you taking the time to post a review. We are really pleased to hear that you also find Plainfield Village to be a pleasant place to live. We would be happy to further discuss your concerns. Please contact our corporate office at [email protected] Thank you again for taking the time to post your review!

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Pearl28 • Resident • 2012 - 2017 Recommended

Updated 11/20/2017

Reviewed 01/06/2017

One car parking rules have not been enforced in years, loud and disrespectful neighbors above us. I had family and friends that won't come and visit me and me attempting to leave them here to go to work because once they don't see my car outside… See More

Plainfield Village Apartments Manager21/10/2017

Thank you for taking the time to review Plainfield Village. We appreciate having you as a resident and would appreciate the opportunity to address your issues in person. Please contact the office directly or contact the corporate office at [email protected] We are glad you are planning on staying but we would really like to address these issues directly in an effort to help make you more comfortable. Thanks again for taking the time to post a review.

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Verified Resident 400448 • 2016 - 2017 Recommended

Updated 09/26/2017

Reviewed 09/26/2017

Work orders take forever to be complete . My light switch was broke for over two weeks and I still have an existing issue with the fridge making a loud noise periodically. Other than that.... good place to live

Plainfield Village Apartments Manager27/27/2017

Hello and thank you for taking the time to review Plainfield Village. We appreciate your feedback and are happy to hear that overall you are happy living here! We would however really like to get these maintenance issues addressed for you so please contact us directly at the office or contact the corporate office at [email protected] and we will make sure you are taken care of. Thanks again for the review!

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Verified Resident 316521 • 2014 - 2017 Not Recommended

Updated 09/25/2017

Reviewed 03/03/2017

Wasn't told the area floods terribly in rainy days causing damage to my vehicle. There are no cameras in the lots and I have had two tires stolen during the night time and they couldn't do anything about it. There is a mouse problem during the… See More

Plainfield Village Apartments Manager07/07/2017

Thank you for your feedback. We are sorry to hear about the incident you mentioned. Unfortunately there are some things beyond our control, however we are always happy to assist and help where possible. If you should see any suspicious activity please do not hesitate to contact the local police department. We would be happy to better to serve you better by stopping by the office or contact us at [email protected] so we can come up with the best solution to avoid any incidents in the future. Once again thank you for your feedback we appreciate your residency with us!

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Verified Resident 260783 • 2013 - 2017 Not Recommended

Updated 08/24/2017

Reviewed 08/12/2016

Office staff are the worse. Luis is a great super. Parking is a problem. So far we had 2 robbery. The smell of weed is all over. If you have a job that do drug test without is not a place to live. Pets are not… See More

Plainfield Village Apartments Manager25/18/2017

We are very sorry to hear how unsatisfied you are living at Plainfield Village. We would appreciate the opportunity to discuss your concerns further in person. Please contact the corporate office at [email protected] Thank you for taking the time to write a review and providing us with your feedback. We value your opinions and having you as a resident of the community. Please contact us directly so we can address your concerns and move towards a solution.

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Verified Resident 385417 • 2012 - 2017 Recommended

Updated 08/18/2017

Reviewed 08/18/2017

Needs better management and better response with doing work orders in a timely matter. I been here 4 years and things seemed to be going downhill. I love the place but I see the activity that's going on and I don't like it

Plainfield Village Apartments Manager23/23/2017

Hello and thank you for taking the time to write a review of Plainfield Village. We appreciate your feedback and we are sorry to hear how unhappy you are with the service you have been receiving lately. We would really like the opportunity to discuss this further in detail in our corporate office - please contact us at [email protected] We have had some recent changes in staff and expect improvements to be seen on the property over the next several months. But again we would appreciate the opportunity to address your concerns directly. Thank you again for taking the time to rate your experience. Have a nice day.

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Resident • 2012 - 2017 Recommended

Updated 03/18/2017

Reviewed 03/18/2017

The office staffs are great, with that being said..... I have the neighbors(3adults and 3kids in a two bedroom) from hell, they have no ideal on how to be respectful or neighborly. We are currently at my family house while I am writing this(cant even relax… See More

Plainfield Village Apartments Manager22/22/2017

Thank you for taking the time to rate and review Plainfield Village Apartments. Your feedback is important to us. We do sympathize with your situation and any resident that is not satisfied with their apartment or who is dealing with inconsiderate neighbors. We assure you the office staff is doing everything they can to rectify the situation and following the lease protocol. If you have any further issues or concerns feel free to contact the corporate office at [email protected] Thank you again for your feedback.

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Plainfield Village Apartments

Floor Plans

epIQ Report Card

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Renter Ratings

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Manager's Review Reply Time

Ratings & Reviews (33 Reviews)

Features & Amenities

Laundry

Floor Plans & Pricing

2 Bedrooms, 1 Bathroom

2 Bedrooms, 1.5 Bathrooms

Leasing:

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