What are noise levels like at Plainfield Village Apartments?

The community is rated 2.9/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Plainfield Village Apartments?

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How safe is Plainfield Village Apartments?

The community is rated 2.9/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.1/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 10.56 days to their community reviews in the past year.

What types of floor plans are available?

2 Beds, 1 Bath and 2 Beds, 1.5 Baths

Ratings & Prices for Plainfield Village Apartments, Plainfield, NJ

Renter Ratings

Noise	N/A
Grounds	3.3
Safety	2.9
Office Staff	3.3
Maintenance	3.1
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	2.8/5
SatisFacts™ Renewal Survey	3.9/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	10.56 days

Ratings & Reviews (40 Reviews)

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Verified Resident 694930 • vrp • 2003

Updated Review

04/22/2020

Great community to live for family with to Foot ball,base ball,tennis court,and basketball court. Overall it's a great community enjoy living here for the past 15 years and looking forward to the next 10 years.

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Plainfield Village Apartments Manager

06/11/2020

Thank you for your positive review of Plainfield Village / Norwood Gardens. We love hearing from happy residents and we're delighted to hear that you are enjoying your apartment and the community here. Our staff works hard to ensure our resident needs are met, and we will be sure to share your compliments with them. We truly appreciate your continued residency. Have a great day!

Verified Resident • vrp • 2018 - 2021

Updated Review

02/18/2021

I expect all tenants should be treated the same I have had some bad experience feels like I am being humiliated.The smoking of cigarettes and noise from other tenants that live above.It's not fair to who lives downstairs.

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Plainfield Village Apartments Manager

02/25/2021

We are truly sorry you feel this way, and would appreciate the opportunity to try and change how you feel. Even though our communities are not smoke-free we still try to protect all individuals from unwanted exposure to secondhand smoke. Please contact us at 908-668-1856 when you smell a strong smoking odor so we can check it out when it occurs. Thank you for bringing this to our attention and we look forward to hearing from you.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

01/30/2021

Well I enjoy the space but the garage and laundry room could be better keep clean and it in use. Also , my packages were being stolen and staff told me " it was nothing they could do " no one tried to help me

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Plainfield Village Apartments Manager

02/04/2021

We appreciate your feedback, and and we're glad that your are enjoying your apartment and your stay with us. We will work together as a team to keep the laundry rooms clean, but the garages are to be maintained by the residents renting them. Unfortunately, we are not able to accept or protect your packages from being taken if they are left unattended. We suggest you have packages that do not require a signature be delivered to a workplace, a retail store (like for Walmart), a locker (for Amazon), or to a neighbor who will be home. We would be happy to discuss any or all of these matters further if you would contact us at 908-668-1856 or email [email protected] Thank you.

Previous Review

· 09/10/2020

Verified Resident 299758 • vrp • 2020

12/03/2020

I wouldn't recommend this apartment to my worse enemy. It's not worth the stress or the money per month. I repeat I wouldn't recommend this apartment to my worse enemy. It's not worth the stress or the money per month.

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Plainfield Village Apartments Manager

12/11/2020

Thank you for taking your time to write your review. We regret to hear that you are not satisfied with your apartment. Our staff works very hard to ensure our resident needs are met and we want you to be completely satisfied with your apartment. If you want us to further assist you, please contact the office and speak to our rental manager at 908-668-1856. Or email [email protected] We look forward to working with you.

Verified Resident 845357 • vrp • 2007 - 2020

11/19/2020

Overall nice clean and quiet just need to do something about the numerous cats outside and stop increasing the rent on excellent tenants that have been living here for numerous years with no issues. There are alot of people out of work due to covid 19… See More

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Plainfield Village Apartments Manager

11/25/2020

We're glad that overall you seem happy with your choice to call Plainfield Village your home, and we appreciate your long residency with us. We are aware of a current issue with stray cats and are working with the animal humane society to alleviate the problem. Also, please note that with the ongoing burden of the pandemic, we have lowered our rent increase amounts this year, and we have been working closely with anyone who has had difficulty paying their rent. If you would like to discuss further, or if we can assist you in any way, please contact the office at 908-668-1856 or email [email protected] Thank you.

Verified Resident 385303 • vrp • 2006 - 2020

11/02/2020

When I move into this apartment everything work fine, now every day there is an issue, with hot water mold ,mildew, ants, mice and more mice. People from all over parking anywhere they want to park. even by the dumpster make it impossible to turn your… See More

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Plainfield Village Apartments Manager

11/12/2020

We are sorry to hear that you are contending with these issues during your stay with us. We assure you that our team is working hard to stay on top of maintenance issues while keeping our residents safe during this pandemic. If you contact us directly at 908-668-1856 or email [email protected], we can arrange for our maintenance team and exterminator to come out as soon as possible. We are also working closely with our towing company at this time to help with the parking issues. We thank you for being a resident with us and we hope to hear from you soon.

Verified Resident 809864 • vrp • 2018 - 2020

08/31/2020

Office staff were cordial and pleasant on approach. Apartment building and premises are very clean and well maintained. Parking is a problem, also flood is a big problem, my car has been flooded twice (2 Times) over there.

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Plainfield Village Apartments Manager

09/03/2020

We are so happy to see the great review of our staff and the community. But sad to see you have had to deal with flooding twice and contended with parking. We do know that parking can be tight and that flooding in a certain area is likely when heavy rain occurs but we do try to warn the residents before moving in. We are very sorry that this has happened to you. We have been working with the township and contractors on trying to resolve the issues as best we can. Please feel free to contact us if you have any suggestions or if there is anything we can do. We can be reached at [email protected]

Verified Resident 658095 • vrp • 2018 - 2020

06/26/2020

Is a very nice community and quiet. Clean and maintenance are of good response. No issue with neighbors cos 85% are professional worker except few with too much and remorseful noise makers upstairs. Sugfest that they be advise to lay rugs/ carpets on their floors to… See More

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Plainfield Village Apartments Manager

07/01/2020

We appreciate your feedback and are happy to hear that overall you are happy with the community and your home. We would be happy to address the concerns with the noise transfer you are experiencing with the neighbor. Please contact the office directly at [email protected] or call 908-668-1856. Thank you.

Verified Resident 694930 • vrp • 2003 - 2020

04/22/2020

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Plainfield Village Apartments Manager

06/11/2020

Verified Resident 755154 • vrp • 2005 - 2020

03/24/2020

Great place to raise a family. Across the st from Cedarbrook park. Down the st from Cedarbrook elementary & middle school . It is also down the st from Plainfield High school . Walking distance from bus & train station .

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Plainfield Village Apartments Manager

03/25/2020

Thank you for taking time to write this positive review. We're so glad you chose Plainfield Village/Norwood Gardens to raise your family! We always strive to offer the very best in apartment living and it's great to know you enjoy being a part of our community.

Verified Resident 747745 • vrp • 2016 - 2020

02/26/2020

Plainfield village apartments have been for me and my family a very quiet and relaxing complex . Staff have helped with any issues promptly and affectively . the neighbors I have me have been very friendly and welcoming . My children and I have felt very… See More

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Plainfield Village Apartments Manager

02/28/2020

Thank you for your five-star rating of Plainfield Village. Our objective is to offer the very best in apartment living and we're happy to hear that our team members have been helpful and attentive to your needs. We'll remain committed to your well-being for as long as you're a member of our community. Thank you for choosing to make your home with us!

Verified Resident 722859 • vrp • 2016 - 2019

12/03/2019

I really enjoy living here. I've been here for 3 years now and havent had any issues. Nice, clean and quiet community! Office ataff is amazing and the complex is well maintained. Parking and friendly neighbors are a plus. See More

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Plainfield Village Apartments Manager

12/04/2019

Thanks for taking a moment to review your stay at our community! Nothing brightens our day like positive feedback from a happy resident. We look forward to your continued satisfaction and comfort. It's our pleasure to serve you.

Verified Resident 254464 • vrp • 2013 - 2019

11/18/2019

Good environment and good neighbors never experience issue with theft and maintenance team after their work will follow up with you to make sure maintenance work is done properly and are ready to fix it if you are not satisfied with maintenance work done See More

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Plainfield Village Apartments Manager

07/27/2016

Thank you for your overall 4 star rating of Plainfield Village Apartments. We are very sorry to hear about your friend's car being broken into and that the police were not able to find the culprit, unfortunately there is not much we can do to help. We do appreciate your feedback and would be happy to discuss these issues further in detail. Please contact our corporate office at [email protected] Thank you again for taking the time to write a review!

Verified Resident 697704 • vrp • 2019

10/22/2019

the major complaint I have right now, is they haven't give heat yet, that's not fair, and the office told me the it turn on automatically suppously, when the temperatures falls 55, but it haven't turned on yet, and it falls below 38 degrees, and the… See More

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Plainfield Village Apartments Manager

10/28/2019

Please accept our sincere apologies for the inconvenience you and your family have experienced in respect to your heating and parking issues. The heat in your building has been on and working this month, but as the heating season begins we often have to make adjustments to the boiler temperatures as temperatures rise and fall. If your apartment is still cold, we can also check your radiators to see that they are working properly, please give us a call at 908-668-1856 so we can send someone out . Also we know that parking is limited on the property and is now more difficult on the neighboring city streets, so we are towing vehicles off the property that do not have our parking permit, and are looking into a possible expansion of our parking lot to create more available spaces. If you would like to discuss your concerns further, please contact us at [email protected]

Verified Resident 598778 • vrp • 2019

01/31/2019

Great Service. Aury made sure everything was cleaned and working properly. Apartment is beautiful. Brand new Kitchen and Appliances. There was a 2 day delay for moving date, but the issue was resolved very quickly, not a big issue.

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Plainfield Village Apartments Manager

02/04/2019

Thank you so much for your review and kind words! We are so glad to hear how happy you are with your new home and the service you received. We are sorry we took an extra two days to make the apartment perfect for you, but sounds like it was well worth the wait! Thank you again and let us know if there is ever anything we can do to make your stay even more enjoyable.

Verified Resident 422332 • vrp • 2012 - 2018

09/14/2018

Walls and floors are super tiny and the upstairs apartment have no carpet. Last neighbors living upstairs made my life MISERABLE for over two yrs. Overall it been ok, which they can follow up on the par kings. Visitors are taking over the parking space.

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Plainfield Village Apartments Manager

04/30/2018

Thank you for your review of Plainfield Village Apartments. We are glad to hear that you have had a positive experience and things have gotten better since your neighbors moved. We really appreciate your feedback and are happy to have you as a resident of the community! If there is ever anything we can do to help make your stay even more comfortable, please don't hesitate to contact the office. Or you can always contact our corporate office at [email protected] Thanks again!

Verified Resident 518482 • vrp • 2018

07/25/2018

My experience so far has been very good.The complex is well kept.It is very quiet.The office workers are very nice and try to help you with any concerns you my have.Im very satisfied with everything my experience so far is very good.

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Plainfield Village Apartments Manager

07/26/2018

Thank you for your review and your feedback! We are so glad to hear how happy you are living at Plainfield Village! And we are happy to have you as a resident of the community! If there is anything we can do to help make your stay even more enjoyable, please don't hesitate to contact the rental office! Thanks again and have a great day!

Verified Resident 420197 • vrp • 2009 - 2018

07/18/2018

Not a bad community. Decent area and fairly priced. Great starter apartment or if you live alone. For the most part everyone is friendly. Nothing really negative to say about the property. It's what you make it.

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Plainfield Village Apartments Manager

07/18/2018

Thank you for your review! We appreciate your feedback and are glad you have nothing negative to say and we are happy to have you as resident of the community! If there is ever anything we can do to make your stay even more comfortable, please don't hesitate to contact the rental office. Or you can always contact the corporate office at [email protected] Thanks again for taking the time to provide your feedback! Have a great day!

Verified Resident 504816 • vrp • 2018

07/12/2018

Staff very accommodating. Already I feel at home. It's a very quiet and stress free environment. No disturbing day or night sounds other than firecrackers going off in the distance!! My apartment is very spacious and has lots of closet space. I really love this environment.… See More

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Plainfield Village Apartments Manager

06/25/2018

Thank you for your feedback! We are glad to hear you are satisfied with your home here at Plainfield Village! We strive to provide a comfortable living environment as well as excellent customer service! If there is ever anything we can do, please don't hesitate to contact the rental office. Or you can always contact our corporate office at [email protected] Thanks again and have a great day!

Prospective Resident • Visited 2018

06/13/2018

I really want to give this more than a one start but I made an application online about three weeks ago and I have not received any feedback up to now, I have called the office severally and the calls go unanswered, on two occasions I… See More

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Plainfield Village Apartments Manager

06/15/2018

We are very sorry that you have had such a bad experience with your application process. We hope that you have received the answers you are looking for by this time. If you have not, you can contact our corporate office at [email protected] and we will be happy to help you asap. We know this is not an excuse, but unfortunately the office was extremely understaffed the past few weeks and we did fall quite behind. However this is no excuse for why we couldn't give you at least an explanation. This is not how we normally operate. Please accept our sincere apologies and feel free to contact our corporate office to discuss your application further in detail. Thank you.

Verified Resident 475519 • vrp • 2011 - 2018

04/12/2018

I have had good experiences 80% of the time. There are tremendous concerns with moisture and plumbing in the units. Other than that, it has been a convenient and consistent place to live. I would recommend it to another person. See More

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Plainfield Village Apartments Manager

04/12/2018

Thank you for taking the time to review your experience with Plainfield Village! We appreciate your feedback and are glad to hear that you have had an overall good experience and that you would recommend us to others - thank you very much! We would love to speak with you directly about your concerns so we can address them for you, please contact us at the rental office. Or you can always speak with someone in the corporate office at [email protected] Thanks again for your review and for choosing Plainfield Village as your home!

Verified Resident 450191 • vrp • 2016 - 2018

02/07/2018

Mold is on every window and corners. I constantly have to use bleach. For months I had a kitchen sink blockage. Never have I experience this. The workers are good. I don't know the owners. For 3 days in early Feb. There was no warm water.… See More

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Plainfield Village Apartments Manager

02/08/2018

Thank you for taking the time to review Plainfield Village Apartments. We are sorry you are experiencing problems in the apartment. Please contact the rental office or the corporate office at [email protected] so we can address these issues directly. It is our goal to provide you with the best customer service as well as the best maintenance service we can provide. Hopefully we can rectify the issues immediately once we speak with you directly. Thanks again for your feedback.

Verified Resident 253720 • vrp • 2015 - 2018

01/27/2018

My family likes living here. Except for the foul-smelling dumpsters & a problem with some tenants smoking weed in the basement, it's a nice place to live. The grounds are kept nice & maintenance issues are addressed quickly. We like it here. See More

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Plainfield Village Apartments Manager

01/29/2018

Thank you for reviewing your experience with Plainfield Village Apartments. We value our resident's feedback and appreciate you taking the time to post a review. We are really pleased to hear that you also find Plainfield Village to be a pleasant place to live. We would be happy to further discuss your concerns. Please contact our corporate office at [email protected] Thank you again for taking the time to post your review!

Verified Resident 400448 • vrp • 2016 - 2017

09/26/2017

Work orders take forever to be complete . My light switch was broke for over two weeks and I still have an existing issue with the fridge making a loud noise periodically. Other than that.... good place to live

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Plainfield Village Apartments Manager

09/27/2017

Hello and thank you for taking the time to review Plainfield Village. We appreciate your feedback and are happy to hear that overall you are happy living here! We would however really like to get these maintenance issues addressed for you so please contact us directly at the office or contact the corporate office at [email protected] and we will make sure you are taken care of. Thanks again for the review!

Verified Resident 316521 • vrp • 2014 - 2017

09/25/2017

Wasn't told the area floods terribly in rainy days causing damage to my vehicle. There are no cameras in the lots and I have had two tires stolen during the night time and they couldn't do anything about it. There is a mouse problem during the… See More

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Plainfield Village Apartments Manager

03/07/2017

Thank you for your feedback. We are sorry to hear about the incident you mentioned. Unfortunately there are some things beyond our control, however we are always happy to assist and help where possible. If you should see any suspicious activity please do not hesitate to contact the local police department. We would be happy to better to serve you better by stopping by the office or contact us at [email protected] so we can come up with the best solution to avoid any incidents in the future. Once again thank you for your feedback we appreciate your residency with us!

Verified Resident 260783 • vrp • 2013 - 2017

08/24/2017

Office staff are the worse. Luis is a great super. Parking is a problem. So far we had 2 robbery. The smell of weed is all over. If you have a job that do drug test without is not a place to live. Pets are not… See More

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Plainfield Village Apartments Manager

08/25/2017

We are very sorry to hear how unsatisfied you are living at Plainfield Village. We would appreciate the opportunity to discuss your concerns further in person. Please contact the corporate office at [email protected] Thank you for taking the time to write a review and providing us with your feedback. We value your opinions and having you as a resident of the community. Please contact us directly so we can address your concerns and move towards a solution.

•

Updated Review

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Plainfield Village Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB

Review CountA

Manager's Review EngagementA+

Manager's Review Reply TimeA-

Ratings & Reviews (40 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Plainfield Village Apartments Manager

Noise

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time