I've been at RPA for only a month and I am nothing but pleased. I lived in the South Bronx for five years and I know all about rudeness and lack of customer service. There were a couple of things that I needed fixed the first week or two that I was there. I made ONE phone call and it was taken care of. The supers are nice and efficient. <br>Management gets tons of calls, emails, and voice messages in a day. While there signing my lease it was unbelieveable how many calls came in. Be persistent but not rude. I actually sent a fax to the office requesting a questionnaire; they faxed one right over to me. Please be mindful that you are one of many looking for an apt here. Drop by the office and pick up a questionnaire if you can. I love it here and the tenants are polite. Parking is a plus. Depending on when you get in you may have to park further away. I don't complain because I don't have to get up every day and adhere to the Alternate Side Parking in the Bronx. My view is awesome! All in all, I'm highly pleased.
Rahway Plaza Apartments Manager06/24/2009
We could not be happier to have you as a tenant. We are fortunate to be surrounded by the downtown redevelopment of Rahway and the beautiful new train station. We just opened the pool for this season and look forward to everyone using the picnic tables, charcoal grills, and playground areas. If ever our park like setting is too quiet, you always have the nightlife of downtown Rahway, just 1 block away. Thanks again for your feedback, we value your input.