I have lived in this community for 3 years now. Around the time my lease renewal was due, I was out of town for over a month due to a death in the family. I have to say that Carmen R was extremely helpful and understanding as far as my rent payment and renewal papers being late. I was able to concentrate on the task at hand instead of rushing back to New Jersey to deal with the management company. I have to say I am grateful.
Manager
12/20/2017
The Arbors at Franklin Township
Thank you for sharing your story. That sounds like it was a difficult time and we're happy to hear that Carmen help ease some of your worries. We're also pleased that you renewed. We hope to provide a sense of home and comfort at this community. Your happiness is important to us and please keep us posted if you ever have any issues that we need to address. Thank you again for the positive feedback about Carmen.