Review History for anonymous

Highlands at South Plainfield


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anonymous

Resident 2012 - 2015

11/13/2015

We have stayed at this highland property (Highland at South Plainfield) for 3 years and recently moved to another state. This property has few pro and more cons and when you leave this property the way highland management treats you will leave a bad taste in your mouth. Pro of living on this property is that it is near to I-287 and all major stores are nearby, the property maintenance team is good even though the management is poor. Most of the third floor apartment have temperature issues like Master Bedroom in winter will not heat up and when you will raise a complaint you will be told that this how heating system works so better be prepared for this, also whenever you or any one below your apartment will open hot water in the bathroom there will be noise in the wall (night it will sound more), if you tell them about this issue then ans will be this is how the apartment structure is so nothing can be done. Now coming to rent they will charge you 20$ per month for a free of cost door alarm (you can call the set up company and they will say these alarm were set up free). Then 350$ per year for society fees which they say is for using business center, GYM and swimming pool (None of them I ever used). Business center has first generation computers and printers will never work as told by our neighbors who tried using BC .GYM is a Joke 5 people in will look like overcrowded, swimming pool is good that is what I have heard (they get instructors). Water and Sewer charges for 2 bedroom will be 80$ per month. Other than the above things they will charge you rent which is highest among the area, if you ask why so then they will say that this is market rate when you compare with properties like us (But they will never say that those property have much higher SQT FT area of apartment and newer appliances unlike here). If you get a cheaper deal (Rent) that means that apt was vacant for a while next year they will raise your rent by 100-200$ to make it even and if you try to negotiate then they will reduce some 30-40$ saying that they had to go to and forth with corporate but finally you will end up paying 100-150$ per month extra. Also make sure when you extended your lease get you carpet cleaned up by them (most apartment do this in this area) otherwise you will end up paying more when you leave (Take everything in writing). When leaving this property never trust property managers get apt cleaned and carpet washed from outside otherwise you will end up paying more than 175$+(Outside 100$) on carpet cleaning and 125$+(outside 75$ max) so in most cases you won't get a refund of your deposit. Also before you tell them that you are leaving make sure to get small things broken in your apartment fixed after you tell them that you are leaving (60 days' notice) post that they will not fix most of the items though you are still paying rent , this they do so that they charge you for everything. You will not be able to reach corporate if you try to dispute the charge after you leave, only option will be talking back to property where mangers keep on changing, current manger thinks he is Albert Einstein and James bond combined together. He will tell you all types of BS, so that money can't be refunded to you and if you ask for receipt of services he will make promises but will never send you anything. Finally the so called gated community gates are open 340 days and closed for 25 days (Always broken) and there is no restrictions on dog owners to take and clear their dog stomach in children play area and in winter you will see dog POO around the property (I had complained and sent pics of dirt and dog poo everywhere on property to one of the mangers but nothing was done only words we will take care of this issue). There is lot more to write but I think this review itself is enough to tell you what as a resident I suffered through these 3 years, better think before you move.

    Review 10 out of 59

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    Highlands at South Plainfield

    March 2024

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